Category: Business & Finance

  • [Solved] Phase 3: Methodology and Results -Research Paper -Team Project

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    Executive Solution Overview

    [>Accounting homework help](https://www.sweetstudy.com/fields/business-finance-accounting) Assignment Overview This phase requires the development of a comprehensive methodology and results section. The submission must integrate refined elements from Phases 1 and 2 while presenting cultured analytic…

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    Assignment Prompt & Instructions

    [>Accounting homework help](https://www.sweetstudy.com/fields/business-finance-accounting)

    Assignment Overview

    This phase requires the development of a comprehensive methodology and results section. The submission must integrate refined elements from Phases 1 and 2 while presenting cultured analytical approaches and empirical findings that address all three research questions established in your study.

    ## Learning Objectives

    – Upon completion of this phase, you should demonstrate the ability to:
    – Apply advanced statistical modeling techniques using STATA software for business and accounting research
    – Develop comprehensive methodological frameworks that address multiple research questions, providing a unified approach to addressing these questions.
    – Present empirical results with professional academic standards.
    – Validate model performance through appropriate diagnostic procedures.
    – Synthesize statistical findings within established theoretical contexts

    ## Required Submission Components

    **Section 1: Refined Introduction and Research Framework**

    – **Research Questions**: Present all three research questions with precise, testable formulations
    – **Hypotheses Development**: State formal hypotheses corresponding to each research question
    – **Theoretical Framework**: Concise integration of theory supporting methodological choices
    – **Study Significance**: Brief explanation of contribution to business/accounting literature **Dataset Overview**: Source description, temporal coverage, sample characteristics

    ## Section 2: Enhanced Literature Review

    – **Theoretical Foundations**: Literature supporting the conceptual framework for all research questions
    – **Empirical Evidence**: Prior studies examining similar research problems or methodological approaches
    – **Methodological Support**: Academic sources justifying the statistical techniques employed
    – **Gap Identification**: Clear articulation of research contribution to existing knowledge
    – **Model Development Rationale**: Literature-based justification for analytical approach

    ## Section 3: Research Methodology

    **Research Design**: Overall analytical framework linking research questions to empirical strategy **Data Description**:

    – Sample selection criteria and justification
    – Variable definitions and measurement approaches
    – Descriptive statistics for key variables

    **Model Specification**:

    – Separate models for each research question
    – Mathematical formulation of statistical models
    – Variable selection rationale

    **Estimation Techniques**:

    – STATA procedures employed for each model
    – Justification for chosen statistical methods

    **Assumption Testing**:

    – Diagnostic procedures for model validation
    – Remedial measures for assumption violations

    **Robustness Checks**: Additional analyses to confirm result stability

    ## Section 4: Results and Analysis

    – **Descriptive Analysis**:
    – Sample characteristics and variable distributions
    – Correlation matrices and preliminary relationships

    **Model Results**:

    – Separate presentation for each research question
    – Coefficient estimates with statistical significance
    – Model fit statistics and diagnostic measures

    **Hypothesis Testing**:

    – Formal testing results for each hypothesis
    – Statistical significance and effect size interpretation

    **Additional Analyses**:

    – Sensitivity testing and alternative specifications
    – Subgroup analyses were appropriate

    **Results Synthesis**: Integration of findings across all research questions

    ## Section 5: Robustness and Validation

    – **Model Diagnostics**: Comprehensive testing of statistical assumptions
    – **Alternative Specifications**: Results from alternative model formulations

    **Sensitivity Analysis**: Impact of different sample selections or variable definitions

    – **Cross-Validation**: Out-of-sample testing where applicable
    – **Limitation Discussion**: Methodological constraints and their implications

    ## Section 6: Academic Presentation Standards

    – **APA Formatting**: Consistent citation style and reference formatting (Reference/ Ending Citation-single space)
    – **Table Presentation**: Professional formatting of statistical results
    – **Figure Quality**: Clear, publication-ready visualizations
    – **Writing Clarity**: Academic prose with logical flow
    – **Integration Quality**: Seamless incorporation of Phases 1-2 feedback

    ## Section 7: Technical Documentation

    ## Technical Requirements

    **Data Standards**

    **Sample Size**: Minimum 25,000 observations (10,000 for taxation studies) / Approved sample size by the course Professor.

    **Variables**: Minimum 3 dependent variables, minimum 6 independent variables across all models, and control variables

    **Data Quality**: Professional-level cleaning with documented procedures

    ## Software Access

    – **STATA**: Access Stata via the [VLabLinks to an external site.](https://myvlab.fgcu.edu/) if you are off campus, and [AppsAnywhereLinks to an external site.](https://myapps.fgcu.edu/login) when you are using a campus computer

    **Replication**: All analyses must be fully reproducible

    ## Model Requirements

    **Multiple Models**: Distinct analytical approaches for each research question

    **Statistical Rigor**: Appropriate techniques for data characteristics and research objectives

    ## File Submission Requirements

    **Primary Deliverables**

    **Research Paper**: Save  your submission file as: "Teamname_Methodology_Results.docx"

    – Integration of refined Phases 1 & 2 content
    – Complete methodology and results sections
    – A* journal formatting standards (Modified APA 7/ LCOB formatting-Refer to class instructions-Ending citations should be single-spaced)
    – **STATA Package**:
    – Clean dataset: ""Teamname_STATA__Final_Data.dta"
    – Analysis code(STATA Comands): " Teamname_Analysis.docx"

    ## Organization Standards

    **File Naming**: Consistent conventions across all submissions

    **Code Documentation**: Clear comments enabling independent replication

    **Results Organization**: Logical sequence matching paper presentation

    **Quality Control**: Error-free files with professional presentation

    ## Evaluation Emphasis

    **Methodological Rigor (40 points)**

    – A tasteful analytical framework addressing all research questions, utilizing appropriate statistical techniques with proper justification.
    – Comprehensive diagnostic testing and validation procedures

    **Results Presentation (35 points)**

    – Clear, professional presentation of empirical findings
    – Effective integration of multiple analytical components
    – Publication-quality tables, figures, and statistical reporting

    **Academic Standards (25 points)**

    – A* journal-level writing and organization
    – Proper integration of the theoretical framework with empirical analysis
    – Comprehensive incorporation of previous phase feedback

    – [\
    \
    Phase21.docx](https://www.sweetstudy.com/files/phase21-docx-10609649 "Phase21.docx")
    – [\
    \
    Group12_Phase1_Proposal-4.docx](https://www.sweetstudy.com/files/group12-phase1-proposal-4-docx-10609651 "Group12_Phase1_Proposal-4.docx")
    – [\
    \
    Team-ProjectPhase3Guide.pdf](https://www.sweetstudy.com/files/team-projectphase3guide-pdf "Team-ProjectPhase3Guide.pdf")

  • [Solved] Week 8 Discussion Response- Capstone

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    **files (2)** – ## Week8LearningResources-Capstone.docx – ## Week8DiscussionResponses-Capstone.docx **## Week8LearningResources-Capstone.docx** **Week 8 Learning Resources** **Capstone** **Developing a Strategy** Think of some organizations where you have worked or with which you are familiar and co…

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    Assignment Prompt & Instructions

    **files (2)**

    – ## Week8LearningResources-Capstone.docx

    – ## Week8DiscussionResponses-Capstone.docx

    **## Week8LearningResources-Capstone.docx**

    **Week 8 Learning Resources**

    **Capstone**

    **Developing a Strategy**

    Think of some organizations where you have worked or with which you are familiar and consider how the engagement levels are compared among them. Did any of them have extremely high or low levels of engagement from either the employees, customers, or other stakeholders? Most organizations would aim for high levels of engagement, and they will be better equipped to accomplish this through an engagement strategy, which is the concept you will explore through these resources.

    · Adobor, H. (2019).
    [Opening up strategy formulation: Benefits, risks, and some suggestionsLinks to an external site.](https://go.openathens.net/redirector/waldenu.edu?url=https://www.sciencedirect.com/science/article/pii/S0007681319300059?via=ihub).
    _Business Horizons_ ,
    _62_ (3), 383–393. https://doi.org /10.1016/j.bushor.2019.01.005

    · Gruner, R. L. (2021, May 14).
    [4 strategies to simplify the customer journey](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH06CWV-PDF-ENG%2Frich-text).
    _Harvard Business Review Digital Articles_ , 1–6. http://hbr.org

    · Kinni, T. (2021, March 2).
    [Arguing your way to better strategyLinks to an external site.](https://www.strategy-business.com/article/Arguing-your-way-to-better-strategy).
    _strategy+business_ , (103). https://www.strategy-business.com/article/Arguing-your-way-to-better-strategy

    · Oberholzer-Gee, F. (2021).
    [Eliminate strategic overload](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FR2103E-PDF-ENG%2Frich-text).
    _Harvard Business Review_ ,
    _99_ (3), 88–97. http://hbr.org

    · Reddy, N. (2018, February 12).
    [_Want a successful business? Build an effective strategy_ Links to an external site.](https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf). Forbes.
    [https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf](https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf)

    **Internal and External Stakeholder Influence**

    Have you ever been disappointed by a product you bought or service you used? Maybe you asked yourself, “Have the people making this ever tried it?” Supposing the company behind the product or service wanted to succeed in business, it would benefit them to hear that feedback and use it to update their strategy to make the necessary improvements. By listening and being more responsive to stakeholders—whether they are external (customers, community) or internal (employees), organizations can incorporate more diverse perspectives into their strategy. Using these resources, you will examine the influence of internal and external stakeholders.

    · CECP. (2010, August 10).
    [_Michael Porter: Creating shared valueLinks to an external site._](https://www.youtube.com/watch?v=z2oS3zk8VA4)[Video]. YouTube. https://www.youtube.com/watch?v=z2oS3zk8VA4

    · Expert Panel Forbes Communications Council. (2021, June 30).
    [_13 questions executives can use to assess their own communications plans_ Links to an external site.](https://www.forbes.com/sites/forbescommunicationscouncil/2021/06/30/13-questions-executives-can-use-to-assess-their-own-communications-plans/?sh=1e76a31b5f30). Forbes. https://www.forbes.com/sites/forbescommunicationscouncil/2021/06/30/13-questions-executives-can-use-to-assess-their-own-communications-plans/?sh=1e76a31b5f30

    · Lofgren, J. (2020, November 16).
    [_Diversity isn’t an outcome; it’s a strategy for business success_ Links to an external site.](https://www.forbes.com/sites/forbescoachescouncil/2020/11/16/diversity-isnt-an-outcome-its-a-strategy-for-business-success/?sh=1e5fc09444d5). Forbes. https://www.forbes.com/sites/forbescoachescouncil/2020/11/16/diversity-isnt-an-outcome-its-a-strategy-for-business-success/?sh=1e5fc09444d5

    · Morphy, T. (n.d.).
    [_Stakeholder influence_ .Links to an external site.](https://www.stakeholdermap.com/stakeholder-influence.html) Stakeholdermap.com. https://www.stakeholdermap.com/stakeholder-influence.html

    · Palmer, K. (2020, March 30).
    [_How employee diversity benefits the strategic planning process_ Links to an external site.](https://trainingindustry.com/articles/diversity-equity-and-inclusion/how-employee-diversity-benefits-the-strategic-planning-process/). Training Industry. https://trainingindustry.com/articles/diversity-equity-and-inclusion/how-employee-diversity-benefits-the-strategic-planning-process/

    · Sedmak, J. (2021, March 11).
    [_What is stakeholder engagement, and why is it important for strategic planning?_ Links to an external site.](https://www.smestrategy.net/blog/stakeholder-engagement-management-for-strategic-planning) SME Strategy Consulting.
    [https://www.smestrategy.net/blog/stakeholder-engagement-management-for-strategic-planning](https://www.smestrategy.net/blog/stakeholder-engagement-management-for-strategic-planning)

    **## Week8DiscussionResponses-Capstone.docx**

    **Week 8 Discussion Responses**

    **Capstone**

    **Colleague 1- Tiffany Mitchell**

    A Company and its External Problem

    Ford's F-150 pickup is its best-selling vehicle, and F-Series trucks bring in most of the company's profits. Last month, September 2026, Ford had to stop F-150 production at its Detroit-area plant because of a problem with a parts supplier. F-Series sales were already down 11% compared to last year and this situation cut into Ford’s third quarter wholesale numbers (Colias, 2026).

    This is the second big supplier problem in about a year. Fires at an aluminum supplier, Novelis, had already limited Ford’s truck production for most of 2026, and that outage is expected to cost Ford $1.5 billion this year. The Kansas City plant had also been interrupted several times in September from parts shortages before the full shutdown (Editorial Team, 2026). This shows Ford leans too heavily on single suppliers for key parts and doesn’t have enough backup when one of them fails. Reddy (2018) explains that a solid strategy is one where the assumptions behind it have been tested and checked. Ford seems to have assumed its key suppliers would keep delivering, and that assumption was never really challenged.

    Strategy to Address External Problem

    Ford leadership should build a more flexible supply chain. First, use at least two suppliers for the most important F-150 parts so one failure doesn’t stop the line. Second, keep a small safety stock of high-risk parts. It costs more to store, but it’s cheaper than shutting down a plant that makes your most profitable product. Third, check in on key suppliers’ health regularly so warning signs get caught early. Finally, be more open with dealers and customers about delays to protect trust and sales.

    Ford should build a more flexible supply chain. They could use at least two suppliers for the most important F-150 parts so one failure doesn't stop the line. This aligns with Reddy's (2018) advice to identify risks early and have a plan ready to handle them. Second, keep a small safety stock of high-risk parts. It might cost more to store them but it's a better option than creating a bottleneck and shutting down the plant that builds their most profitable product. Finally, Ford should keep dealers, investors, and customers informed about delays. Reddy (2018) stresses sharing the plan with outside stakeholders, not just employees.

    References

    Colias, M. (2026, September 30). Ford F-150 supplier disruption to impact third-quarter sales, CEO says. Reuters.
    [_Ford F-150 supplier disruption to impact third-quarter dealer shipments, CEO says | Reuters_\
    _Links to an external site._](https://www.reuters.com/business/autos-transportation/ford-f-150-supplier-disruption-impact-3q-sales-ceo-says-2026-09-30/)

    Editorial Team. (2026, October 1). Ford F150 production restarts after supplier issue. Manufacturing & Production.
    [https://www.globalautoinsight.com/news/ford-f-150-production-restarts-after-supplier-issue\
    Links to an external site.](https://www.globalautoinsight.com/news/ford-f-150-production-restarts-after-supplier-issue)

    Reddy, N. (2018, February 12).
    [Want a successful business? Build an effective strategyLinks to an external site.](https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf). Forbes.
    [https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf](https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf)

    **Colleague 2- Nadia Bhatti**

    I chose to focus on workforce shortages and employee retention because these are challenges, I have experienced throughout my career in healthcare and behavioral health. Staffing problems rarely remain just a human resources issue. In my experience, vacancies and turnover can increase the workload on existing employees, affect morale, limit patient access, and ultimately influence the quality and financial performance of an organization. For that reason, I was interested in examining how another behavioral healthcare organization is addressing a similar challenge.

    Universal Health Services (UHS) is one of the largest healthcare organizations in the United States and operates an extensive network of behavioral health facilities. Like many behavioral healthcare organizations, UHS continues to face workforce challenges at a time when demand for mental health and substance use treatment remains high. Muoio (2026) reported that UHS behavioral health volumes continued to be affected by workforce bottlenecks during the first quarter of 2026. The organization has identified staffing shortages involving positions such as nurses, therapists, and mental health technicians, with the specific shortages varying by market. UHS has also acknowledged that staffing vacancies have prevented some facilities from fully capturing available patient demand.

    The external problem is the continuing shortage of qualified behavioral healthcare workers. UHS cannot control the overall availability of nurses, therapists, or other behavioral health professionals. However, I believe the situation demonstrates why workforce capacity must be treated as part of organizational strategy rather than primarily as a recruitment problem. An organization can have available beds and strong community demand, but neither translates into meaningful growth or improved access if there are not enough qualified employees to safely provide the care.

    I would recommend that UHS develop a market-level workforce capacity and retention strategy that connects growth decisions directly to workforce readiness. Instead of focusing primarily on filling open positions after vacancies occur, leadership should examine turnover, vacancy rates, time to fill positions, first-year retention, employee workload, and projected patient demand within each market. This information could then be used to determine where additional capacity can realistically be supported and where workforce stabilization needs to occur before further expansion.

    Retention should be an equally important part of the strategy. Recruitment alone will not solve a workforce shortage if an organization continues losing employees shortly after they are hired. UHS could strengthen onboarding, clinical supervision, career development opportunities, and stay interviews to better understand why employees remain with or leave the organization. From my own leadership experience, I have seen that adding positions does not automatically solve a staffing problem. Organizations also have to understand the employee experience and the operational conditions employees encounter once they arrive.

    Employee involvement would also be important. Adobor (2019) explains that expanding participation in strategy formulation can provide leaders with perspectives they may not otherwise have. Frontline clinicians and direct-care staff understand workload, scheduling, documentation requirements, patient acuity, and workflow barriers in ways that may not be fully visible at the executive level. Including those employees in workforce planning could help UHS identify why certain markets or positions remain difficult for staff and develop solutions that are more likely to work in practice.

    Finally, UHS should continue expanding outpatient and virtual behavioral healthcare when clinically appropriate. Healthcare Dive reported that UHS has recognized strong behavioral health demand and is increasingly focused on capturing some of that demand through outpatient services (Halleman, 2026). A broader continuum of care could allow the organization to improve access while using its workforce more strategically rather than relying primarily on inpatient expansion.

    The behavioral health workforce shortage is an external challenge that UHS cannot solve on its own. However, the organization can determine how strategically it responds to that environment. In my view, the goal should not simply be to hire more people. The stronger strategy is to retain the workforce already in place, build sustainable pipelines for difficult-to-fill positions, involve employees in identifying operational barriers, and align future growth with the workforce capacity required to provide safe and effective care.

    References:

    Adobor, H. (2019). Opening up strategy formulation: Benefits, risks, and some suggestions.
    _Business Horizons, 62_(3), 383–393. doi:10.1016/j.bushor.2019.01.005

    Halleman, S. (2026, April 29).
    _UHS reaffirms 2026 volume targets, despite seasonal hits in Q1_. Healthcare Dive.

    Muoio, D. (2026, April 29).
    _UHS’ Q1 2026 earnings growth dampened by volume hits_. Fierce Healthcare.

    **## Week8DiscussionResponses-Capstone.docx**

    **Week 8 Discussion Responses**

    **Capstone**

    **Colleague 1- Tiffany Mitchell**

    A Company and its External Problem

    Ford's F-150 pickup is its best-selling vehicle, and F-Series trucks bring in most of the company's profits. Last month, September 2026, Ford had to stop F-150 production at its Detroit-area plant because of a problem with a parts supplier. F-Series sales were already down 11% compared to last year and this situation cut into Ford’s third quarter wholesale numbers (Colias, 2026).

    This is the second big supplier problem in about a year. Fires at an aluminum supplier, Novelis, had already limited Ford’s truck production for most of 2026, and that outage is expected to cost Ford $1.5 billion this year. The Kansas City plant had also been interrupted several times in September from parts shortages before the full shutdown (Editorial Team, 2026). This shows Ford leans too heavily on single suppliers for key parts and doesn’t have enough backup when one of them fails. Reddy (2018) explains that a solid strategy is one where the assumptions behind it have been tested and checked. Ford seems to have assumed its key suppliers would keep delivering, and that assumption was never really challenged.

    Strategy to Address External Problem

    Ford leadership should build a more flexible supply chain. First, use at least two suppliers for the most important F-150 parts so one failure doesn’t stop the line. Second, keep a small safety stock of high-risk parts. It costs more to store, but it’s cheaper than shutting down a plant that makes your most profitable product. Third, check in on key suppliers’ health regularly so warning signs get caught early. Finally, be more open with dealers and customers about delays to protect trust and sales.

    Ford should build a more flexible supply chain. They could use at least two suppliers for the most important F-150 parts so one failure doesn't stop the line. This aligns with Reddy's (2018) advice to identify risks early and have a plan ready to handle them. Second, keep a small safety stock of high-risk parts. It might cost more to store them but it's a better option than creating a bottleneck and shutting down the plant that builds their most profitable product. Finally, Ford should keep dealers, investors, and customers informed about delays. Reddy (2018) stresses sharing the plan with outside stakeholders, not just employees.

    References

    Colias, M. (2026, September 30). Ford F-150 supplier disruption to impact third-quarter sales, CEO says. Reuters.
    [_Ford F-150 supplier disruption to impact third-quarter dealer shipments, CEO says | Reuters_\
    _Links to an external site._](https://www.reuters.com/business/autos-transportation/ford-f-150-supplier-disruption-impact-3q-sales-ceo-says-2026-09-30/)

    Editorial Team. (2026, October 1). Ford F150 production restarts after supplier issue. Manufacturing & Production.
    [https://www.globalautoinsight.com/news/ford-f-150-production-restarts-after-supplier-issue\
    Links to an external site.](https://www.globalautoinsight.com/news/ford-f-150-production-restarts-after-supplier-issue)

    Reddy, N. (2018, February 12).
    [Want a successful business? Build an effective strategyLinks to an external site.](https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf). Forbes.
    [https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf](https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf)

    **Colleague 2- Nadia Bhatti**

    I chose to focus on workforce shortages and employee retention because these are challenges, I have experienced throughout my career in healthcare and behavioral health. Staffing problems rarely remain just a human resources issue. In my experience, vacancies and turnover can increase the workload on existing employees, affect morale, limit patient access, and ultimately influence the quality and financial performance of an organization. For that reason, I was interested in examining how another behavioral healthcare organization is addressing a similar challenge.

    Universal Health Services (UHS) is one of the largest healthcare organizations in the United States and operates an extensive network of behavioral health facilities. Like many behavioral healthcare organizations, UHS continues to face workforce challenges at a time when demand for mental health and substance use treatment remains high. Muoio (2026) reported that UHS behavioral health volumes continued to be affected by workforce bottlenecks during the first quarter of 2026. The organization has identified staffing shortages involving positions such as nurses, therapists, and mental health technicians, with the specific shortages varying by market. UHS has also acknowledged that staffing vacancies have prevented some facilities from fully capturing available patient demand.

    The external problem is the continuing shortage of qualified behavioral healthcare workers. UHS cannot control the overall availability of nurses, therapists, or other behavioral health professionals. However, I believe the situation demonstrates why workforce capacity must be treated as part of organizational strategy rather than primarily as a recruitment problem. An organization can have available beds and strong community demand, but neither translates into meaningful growth or improved access if there are not enough qualified employees to safely provide the care.

    I would recommend that UHS develop a market-level workforce capacity and retention strategy that connects growth decisions directly to workforce readiness. Instead of focusing primarily on filling open positions after vacancies occur, leadership should examine turnover, vacancy rates, time to fill positions, first-year retention, employee workload, and projected patient demand within each market. This information could then be used to determine where additional capacity can realistically be supported and where workforce stabilization needs to occur before further expansion.

    Retention should be an equally important part of the strategy. Recruitment alone will not solve a workforce shortage if an organization continues losing employees shortly after they are hired. UHS could strengthen onboarding, clinical supervision, career development opportunities, and stay interviews to better understand why employees remain with or leave the organization. From my own leadership experience, I have seen that adding positions does not automatically solve a staffing problem. Organizations also have to understand the employee experience and the operational conditions employees encounter once they arrive.

    Employee involvement would also be important. Adobor (2019) explains that expanding participation in strategy formulation can provide leaders with perspectives they may not otherwise have. Frontline clinicians and direct-care staff understand workload, scheduling, documentation requirements, patient acuity, and workflow barriers in ways that may not be fully visible at the executive level. Including those employees in workforce planning could help UHS identify why certain markets or positions remain difficult for staff and develop solutions that are more likely to work in practice.

    Finally, UHS should continue expanding outpatient and virtual behavioral healthcare when clinically appropriate. Healthcare Dive reported that UHS has recognized strong behavioral health demand and is increasingly focused on capturing some of that demand through outpatient services (Halleman, 2026). A broader continuum of care could allow the organization to improve access while using its workforce more strategically rather than relying primarily on inpatient expansion.

    The behavioral health workforce shortage is an external challenge that UHS cannot solve on its own. However, the organization can determine how strategically it responds to that environment. In my view, the goal should not simply be to hire more people. The stronger strategy is to retain the workforce already in place, build sustainable pipelines for difficult-to-fill positions, involve employees in identifying operational barriers, and align future growth with the workforce capacity required to provide safe and effective care.

    References:

    Adobor, H. (2019). Opening up strategy formulation: Benefits, risks, and some suggestions.
    _Business Horizons, 62_(3), 383–393. doi:10.1016/j.bushor.2019.01.005

    Halleman, S. (2026, April 29).
    _UHS reaffirms 2026 volume targets, despite seasonal hits in Q1_. Healthcare Dive.

    Muoio, D. (2026, April 29).
    _UHS’ Q1 2026 earnings growth dampened by volume hits_. Fierce Healthcare.

    **## Week8LearningResources-Capstone.docx**

    **Week 8 Learning Resources**

    **Capstone**

    **Developing a Strategy**

    Think of some organizations where you have worked or with which you are familiar and consider how the engagement levels are compared among them. Did any of them have extremely high or low levels of engagement from either the employees, customers, or other stakeholders? Most organizations would aim for high levels of engagement, and they will be better equipped to accomplish this through an engagement strategy, which is the concept you will explore through these resources.

    · Adobor, H. (2019).
    [Opening up strategy formulation: Benefits, risks, and some suggestionsLinks to an external site.](https://go.openathens.net/redirector/waldenu.edu?url=https://www.sciencedirect.com/science/article/pii/S0007681319300059?via=ihub).
    _Business Horizons_ ,
    _62_ (3), 383–393. https://doi.org /10.1016/j.bushor.2019.01.005

    · Gruner, R. L. (2021, May 14).
    [4 strategies to simplify the customer journey](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH06CWV-PDF-ENG%2Frich-text).
    _Harvard Business Review Digital Articles_ , 1–6. http://hbr.org

    · Kinni, T. (2021, March 2).
    [Arguing your way to better strategyLinks to an external site.](https://www.strategy-business.com/article/Arguing-your-way-to-better-strategy).
    _strategy+business_ , (103). https://www.strategy-business.com/article/Arguing-your-way-to-better-strategy

    · Oberholzer-Gee, F. (2021).
    [Eliminate strategic overload](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FR2103E-PDF-ENG%2Frich-text).
    _Harvard Business Review_ ,
    _99_ (3), 88–97. http://hbr.org

    · Reddy, N. (2018, February 12).
    [_Want a successful business? Build an effective strategy_ Links to an external site.](https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf). Forbes.
    [https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf](https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf)

    **Internal and External Stakeholder Influence**

    Have you ever been disappointed by a product you bought or service you used? Maybe you asked yourself, “Have the people making this ever tried it?” Supposing the company behind the product or service wanted to succeed in business, it would benefit them to hear that feedback and use it to update their strategy to make the necessary improvements. By listening and being more responsive to stakeholders—whether they are external (customers, community) or internal (employees), organizations can incorporate more diverse perspectives into their strategy. Using these resources, you will examine the influence of internal and external stakeholders.

    · CECP. (2010, August 10).
    [_Michael Porter: Creating shared valueLinks to an external site._](https://www.youtube.com/watch?v=z2oS3zk8VA4)[Video]. YouTube. https://www.youtube.com/watch?v=z2oS3zk8VA4

    · Expert Panel Forbes Communications Council. (2021, June 30).
    [_13 questions executives can use to assess their own communications plans_ Links to an external site.](https://www.forbes.com/sites/forbescommunicationscouncil/2021/06/30/13-questions-executives-can-use-to-assess-their-own-communications-plans/?sh=1e76a31b5f30). Forbes. https://www.forbes.com/sites/forbescommunicationscouncil/2021/06/30/13-questions-executives-can-use-to-assess-their-own-communications-plans/?sh=1e76a31b5f30

    · Lofgren, J. (2020, November 16).
    [_Diversity isn’t an outcome; it’s a strategy for business success_ Links to an external site.](https://www.forbes.com/sites/forbescoachescouncil/2020/11/16/diversity-isnt-an-outcome-its-a-strategy-for-business-success/?sh=1e5fc09444d5). Forbes. https://www.forbes.com/sites/forbescoachescouncil/2020/11/16/diversity-isnt-an-outcome-its-a-strategy-for-business-success/?sh=1e5fc09444d5

    · Morphy, T. (n.d.).
    [_Stakeholder influence_ .Links to an external site.](https://www.stakeholdermap.com/stakeholder-influence.html) Stakeholdermap.com. https://www.stakeholdermap.com/stakeholder-influence.html

    · Palmer, K. (2020, March 30).
    [_How employee diversity benefits the strategic planning process_ Links to an external site.](https://trainingindustry.com/articles/diversity-equity-and-inclusion/how-employee-diversity-benefits-the-strategic-planning-process/). Training Industry. https://trainingindustry.com/articles/diversity-equity-and-inclusion/how-employee-diversity-benefits-the-strategic-planning-process/

    · Sedmak, J. (2021, March 11).
    [_What is stakeholder engagement, and why is it important for strategic planning?_ Links to an external site.](https://www.smestrategy.net/blog/stakeholder-engagement-management-for-strategic-planning) SME Strategy Consulting.
    [https://www.smestrategy.net/blog/stakeholder-engagement-management-for-strategic-planning](https://www.smestrategy.net/blog/stakeholder-engagement-management-for-strategic-planning)

    **## Week8DiscussionResponses-Capstone.docx**

    **Week 8 Discussion Responses**

    **Capstone**

    **Colleague 1- Tiffany Mitchell**

    A Company and its External Problem

    Ford's F-150 pickup is its best-selling vehicle, and F-Series trucks bring in most of the company's profits. Last month, September 2026, Ford had to stop F-150 production at its Detroit-area plant because of a problem with a parts supplier. F-Series sales were already down 11% compared to last year and this situation cut into Ford’s third quarter wholesale numbers (Colias, 2026).

    This is the second big supplier problem in about a year. Fires at an aluminum supplier, Novelis, had already limited Ford’s truck production for most of 2026, and that outage is expected to cost Ford $1.5 billion this year. The Kansas City plant had also been interrupted several times in September from parts shortages before the full shutdown (Editorial Team, 2026). This shows Ford leans too heavily on single suppliers for key parts and doesn’t have enough backup when one of them fails. Reddy (2018) explains that a solid strategy is one where the assumptions behind it have been tested and checked. Ford seems to have assumed its key suppliers would keep delivering, and that assumption was never really challenged.

    Strategy to Address External Problem

    Ford leadership should build a more flexible supply chain. First, use at least two suppliers for the most important F-150 parts so one failure doesn’t stop the line. Second, keep a small safety stock of high-risk parts. It costs more to store, but it’s cheaper than shutting down a plant that makes your most profitable product. Third, check in on key suppliers’ health regularly so warning signs get caught early. Finally, be more open with dealers and customers about delays to protect trust and sales.

    Ford should build a more flexible supply chain. They could use at least two suppliers for the most important F-150 parts so one failure doesn't stop the line. This aligns with Reddy's (2018) advice to identify risks early and have a plan ready to handle them. Second, keep a small safety stock of high-risk parts. It might cost more to store them but it's a better option than creating a bottleneck and shutting down the plant that builds their most profitable product. Finally, Ford should keep dealers, investors, and customers informed about delays. Reddy (2018) stresses sharing the plan with outside stakeholders, not just employees.

    References

    Colias, M. (2026, September 30). Ford F-150 supplier disruption to impact third-quarter sales, CEO says. Reuters.
    [_Ford F-150 supplier disruption to impact third-quarter dealer shipments, CEO says | Reuters_\
    _Links to an external site._](https://www.reuters.com/business/autos-transportation/ford-f-150-supplier-disruption-impact-3q-sales-ceo-says-2026-09-30/)

    Editorial Team. (2026, October 1). Ford F150 production restarts after supplier issue. Manufacturing & Production.
    [https://www.globalautoinsight.com/news/ford-f-150-production-restarts-after-supplier-issue\
    Links to an external site.](https://www.globalautoinsight.com/news/ford-f-150-production-restarts-after-supplier-issue)

    Reddy, N. (2018, February 12).
    [Want a successful business? Build an effective strategyLinks to an external site.](https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf). Forbes.
    [https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf](https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf)

    **Colleague 2- Nadia Bhatti**

    I chose to focus on workforce shortages and employee retention because these are challenges, I have experienced throughout my career in healthcare and behavioral health. Staffing problems rarely remain just a human resources issue. In my experience, vacancies and turnover can increase the workload on existing employees, affect morale, limit patient access, and ultimately influence the quality and financial performance of an organization. For that reason, I was interested in examining how another behavioral healthcare organization is addressing a similar challenge.

    Universal Health Services (UHS) is one of the largest healthcare organizations in the United States and operates an extensive network of behavioral health facilities. Like many behavioral healthcare organizations, UHS continues to face workforce challenges at a time when demand for mental health and substance use treatment remains high. Muoio (2026) reported that UHS behavioral health volumes continued to be affected by workforce bottlenecks during the first quarter of 2026. The organization has identified staffing shortages involving positions such as nurses, therapists, and mental health technicians, with the specific shortages varying by market. UHS has also acknowledged that staffing vacancies have prevented some facilities from fully capturing available patient demand.

    The external problem is the continuing shortage of qualified behavioral healthcare workers. UHS cannot control the overall availability of nurses, therapists, or other behavioral health professionals. However, I believe the situation demonstrates why workforce capacity must be treated as part of organizational strategy rather than primarily as a recruitment problem. An organization can have available beds and strong community demand, but neither translates into meaningful growth or improved access if there are not enough qualified employees to safely provide the care.

    I would recommend that UHS develop a market-level workforce capacity and retention strategy that connects growth decisions directly to workforce readiness. Instead of focusing primarily on filling open positions after vacancies occur, leadership should examine turnover, vacancy rates, time to fill positions, first-year retention, employee workload, and projected patient demand within each market. This information could then be used to determine where additional capacity can realistically be supported and where workforce stabilization needs to occur before further expansion.

    Retention should be an equally important part of the strategy. Recruitment alone will not solve a workforce shortage if an organization continues losing employees shortly after they are hired. UHS could strengthen onboarding, clinical supervision, career development opportunities, and stay interviews to better understand why employees remain with or leave the organization. From my own leadership experience, I have seen that adding positions does not automatically solve a staffing problem. Organizations also have to understand the employee experience and the operational conditions employees encounter once they arrive.

    Employee involvement would also be important. Adobor (2019) explains that expanding participation in strategy formulation can provide leaders with perspectives they may not otherwise have. Frontline clinicians and direct-care staff understand workload, scheduling, documentation requirements, patient acuity, and workflow barriers in ways that may not be fully visible at the executive level. Including those employees in workforce planning could help UHS identify why certain markets or positions remain difficult for staff and develop solutions that are more likely to work in practice.

    Finally, UHS should continue expanding outpatient and virtual behavioral healthcare when clinically appropriate. Healthcare Dive reported that UHS has recognized strong behavioral health demand and is increasingly focused on capturing some of that demand through outpatient services (Halleman, 2026). A broader continuum of care could allow the organization to improve access while using its workforce more strategically rather than relying primarily on inpatient expansion.

    The behavioral health workforce shortage is an external challenge that UHS cannot solve on its own. However, the organization can determine how strategically it responds to that environment. In my view, the goal should not simply be to hire more people. The stronger strategy is to retain the workforce already in place, build sustainable pipelines for difficult-to-fill positions, involve employees in identifying operational barriers, and align future growth with the workforce capacity required to provide safe and effective care.

    References:

    Adobor, H. (2019). Opening up strategy formulation: Benefits, risks, and some suggestions.
    _Business Horizons, 62_(3), 383–393. doi:10.1016/j.bushor.2019.01.005

    Halleman, S. (2026, April 29).
    _UHS reaffirms 2026 volume targets, despite seasonal hits in Q1_. Healthcare Dive.

    Muoio, D. (2026, April 29).
    _UHS’ Q1 2026 earnings growth dampened by volume hits_. Fierce Healthcare.

    **## Week8LearningResources-Capstone.docx**

    **Week 8 Learning Resources**

    **Capstone**

    **Developing a Strategy**

    Think of some organizations where you have worked or with which you are familiar and consider how the engagement levels are compared among them. Did any of them have extremely high or low levels of engagement from either the employees, customers, or other stakeholders? Most organizations would aim for high levels of engagement, and they will be better equipped to accomplish this through an engagement strategy, which is the concept you will explore through these resources.

    · Adobor, H. (2019).
    [Opening up strategy formulation: Benefits, risks, and some suggestionsLinks to an external site.](https://go.openathens.net/redirector/waldenu.edu?url=https://www.sciencedirect.com/science/article/pii/S0007681319300059?via=ihub).
    _Business Horizons_ ,
    _62_ (3), 383–393. https://doi.org /10.1016/j.bushor.2019.01.005

    · Gruner, R. L. (2021, May 14).
    [4 strategies to simplify the customer journey](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH06CWV-PDF-ENG%2Frich-text).
    _Harvard Business Review Digital Articles_ , 1–6. http://hbr.org

    · Kinni, T. (2021, March 2).
    [Arguing your way to better strategyLinks to an external site.](https://www.strategy-business.com/article/Arguing-your-way-to-better-strategy).
    _strategy+business_ , (103). https://www.strategy-business.com/article/Arguing-your-way-to-better-strategy

    · Oberholzer-Gee, F. (2021).
    [Eliminate strategic overload](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FR2103E-PDF-ENG%2Frich-text).
    _Harvard Business Review_ ,
    _99_ (3), 88–97. http://hbr.org

    · Reddy, N. (2018, February 12).
    [_Want a successful business? Build an effective strategy_ Links to an external site.](https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf). Forbes.
    [https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf](https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf)

    **Internal and External Stakeholder Influence**

    Have you ever been disappointed by a product you bought or service you used? Maybe you asked yourself, “Have the people making this ever tried it?” Supposing the company behind the product or service wanted to succeed in business, it would benefit them to hear that feedback and use it to update their strategy to make the necessary improvements. By listening and being more responsive to stakeholders—whether they are external (customers, community) or internal (employees), organizations can incorporate more diverse perspectives into their strategy. Using these resources, you will examine the influence of internal and external stakeholders.

    · CECP. (2010, August 10).
    [_Michael Porter: Creating shared valueLinks to an external site._](https://www.youtube.com/watch?v=z2oS3zk8VA4)[Video]. YouTube. https://www.youtube.com/watch?v=z2oS3zk8VA4

    · Expert Panel Forbes Communications Council. (2021, June 30).
    [_13 questions executives can use to assess their own communications plans_ Links to an external site.](https://www.forbes.com/sites/forbescommunicationscouncil/2021/06/30/13-questions-executives-can-use-to-assess-their-own-communications-plans/?sh=1e76a31b5f30). Forbes. https://www.forbes.com/sites/forbescommunicationscouncil/2021/06/30/13-questions-executives-can-use-to-assess-their-own-communications-plans/?sh=1e76a31b5f30

    · Lofgren, J. (2020, November 16).
    [_Diversity isn’t an outcome; it’s a strategy for business success_ Links to an external site.](https://www.forbes.com/sites/forbescoachescouncil/2020/11/16/diversity-isnt-an-outcome-its-a-strategy-for-business-success/?sh=1e5fc09444d5). Forbes. https://www.forbes.com/sites/forbescoachescouncil/2020/11/16/diversity-isnt-an-outcome-its-a-strategy-for-business-success/?sh=1e5fc09444d5

    · Morphy, T. (n.d.).
    [_Stakeholder influence_ .Links to an external site.](https://www.stakeholdermap.com/stakeholder-influence.html) Stakeholdermap.com. https://www.stakeholdermap.com/stakeholder-influence.html

    · Palmer, K. (2020, March 30).
    [_How employee diversity benefits the strategic planning process_ Links to an external site.](https://trainingindustry.com/articles/diversity-equity-and-inclusion/how-employee-diversity-benefits-the-strategic-planning-process/). Training Industry. https://trainingindustry.com/articles/diversity-equity-and-inclusion/how-employee-diversity-benefits-the-strategic-planning-process/

    · Sedmak, J. (2021, March 11).
    [_What is stakeholder engagement, and why is it important for strategic planning?_ Links to an external site.](https://www.smestrategy.net/blog/stakeholder-engagement-management-for-strategic-planning) SME Strategy Consulting.
    [https://www.smestrategy.net/blog/stakeholder-engagement-management-for-strategic-planning](https://www.smestrategy.net/blog/stakeholder-engagement-management-for-strategic-planning)

    **## Week8DiscussionResponses-Capstone.docx**

    **Week 8 Discussion Responses**

    **Capstone**

    **Colleague 1- Tiffany Mitchell**

    A Company and its External Problem

    Ford's F-150 pickup is its best-selling vehicle, and F-Series trucks bring in most of the company's profits. Last month, September 2026, Ford had to stop F-150 production at its Detroit-area plant because of a problem with a parts supplier. F-Series sales were already down 11% compared to last year and this situation cut into Ford’s third quarter wholesale numbers (Colias, 2026).

    This is the second big supplier problem in about a year. Fires at an aluminum supplier, Novelis, had already limited Ford’s truck production for most of 2026, and that outage is expected to cost Ford $1.5 billion this year. The Kansas City plant had also been interrupted several times in September from parts shortages before the full shutdown (Editorial Team, 2026). This shows Ford leans too heavily on single suppliers for key parts and doesn’t have enough backup when one of them fails. Reddy (2018) explains that a solid strategy is one where the assumptions behind it have been tested and checked. Ford seems to have assumed its key suppliers would keep delivering, and that assumption was never really challenged.

    Strategy to Address External Problem

    Ford leadership should build a more flexible supply chain. First, use at least two suppliers for the most important F-150 parts so one failure doesn’t stop the line. Second, keep a small safety stock of high-risk parts. It costs more to store, but it’s cheaper than shutting down a plant that makes your most profitable product. Third, check in on key suppliers’ health regularly so warning signs get caught early. Finally, be more open with dealers and customers about delays to protect trust and sales.

    Ford should build a more flexible supply chain. They could use at least two suppliers for the most important F-150 parts so one failure doesn't stop the line. This aligns with Reddy's (2018) advice to identify risks early and have a plan ready to handle them. Second, keep a small safety stock of high-risk parts. It might cost more to store them but it's a better option than creating a bottleneck and shutting down the plant that builds their most profitable product. Finally, Ford should keep dealers, investors, and customers informed about delays. Reddy (2018) stresses sharing the plan with outside stakeholders, not just employees.

    References

    Colias, M. (2026, September 30). Ford F-150 supplier disruption to impact third-quarter sales, CEO says. Reuters.
    [_Ford F-150 supplier disruption to impact third-quarter dealer shipments, CEO says | Reuters_\
    _Links to an external site._](https://www.reuters.com/business/autos-transportation/ford-f-150-supplier-disruption-impact-3q-sales-ceo-says-2026-09-30/)

    Editorial Team. (2026, October 1). Ford F150 production restarts after supplier issue. Manufacturing & Production.
    [https://www.globalautoinsight.com/news/ford-f-150-production-restarts-after-supplier-issue\
    Links to an external site.](https://www.globalautoinsight.com/news/ford-f-150-production-restarts-after-supplier-issue)

    Reddy, N. (2018, February 12).
    [Want a successful business? Build an effective strategyLinks to an external site.](https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf). Forbes.
    [https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf](https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf)

    **Colleague 2- Nadia Bhatti**

    I chose to focus on workforce shortages and employee retention because these are challenges, I have experienced throughout my career in healthcare and behavioral health. Staffing problems rarely remain just a human resources issue. In my experience, vacancies and turnover can increase the workload on existing employees, affect morale, limit patient access, and ultimately influence the quality and financial performance of an organization. For that reason, I was interested in examining how another behavioral healthcare organization is addressing a similar challenge.

    Universal Health Services (UHS) is one of the largest healthcare organizations in the United States and operates an extensive network of behavioral health facilities. Like many behavioral healthcare organizations, UHS continues to face workforce challenges at a time when demand for mental health and substance use treatment remains high. Muoio (2026) reported that UHS behavioral health volumes continued to be affected by workforce bottlenecks during the first quarter of 2026. The organization has identified staffing shortages involving positions such as nurses, therapists, and mental health technicians, with the specific shortages varying by market. UHS has also acknowledged that staffing vacancies have prevented some facilities from fully capturing available patient demand.

    The external problem is the continuing shortage of qualified behavioral healthcare workers. UHS cannot control the overall availability of nurses, therapists, or other behavioral health professionals. However, I believe the situation demonstrates why workforce capacity must be treated as part of organizational strategy rather than primarily as a recruitment problem. An organization can have available beds and strong community demand, but neither translates into meaningful growth or improved access if there are not enough qualified employees to safely provide the care.

    I would recommend that UHS develop a market-level workforce capacity and retention strategy that connects growth decisions directly to workforce readiness. Instead of focusing primarily on filling open positions after vacancies occur, leadership should examine turnover, vacancy rates, time to fill positions, first-year retention, employee workload, and projected patient demand within each market. This information could then be used to determine where additional capacity can realistically be supported and where workforce stabilization needs to occur before further expansion.

    Retention should be an equally important part of the strategy. Recruitment alone will not solve a workforce shortage if an organization continues losing employees shortly after they are hired. UHS could strengthen onboarding, clinical supervision, career development opportunities, and stay interviews to better understand why employees remain with or leave the organization. From my own leadership experience, I have seen that adding positions does not automatically solve a staffing problem. Organizations also have to understand the employee experience and the operational conditions employees encounter once they arrive.

    Employee involvement would also be important. Adobor (2019) explains that expanding participation in strategy formulation can provide leaders with perspectives they may not otherwise have. Frontline clinicians and direct-care staff understand workload, scheduling, documentation requirements, patient acuity, and workflow barriers in ways that may not be fully visible at the executive level. Including those employees in workforce planning could help UHS identify why certain markets or positions remain difficult for staff and develop solutions that are more likely to work in practice.

    Finally, UHS should continue expanding outpatient and virtual behavioral healthcare when clinically appropriate. Healthcare Dive reported that UHS has recognized strong behavioral health demand and is increasingly focused on capturing some of that demand through outpatient services (Halleman, 2026). A broader continuum of care could allow the organization to improve access while using its workforce more strategically rather than relying primarily on inpatient expansion.

    The behavioral health workforce shortage is an external challenge that UHS cannot solve on its own. However, the organization can determine how strategically it responds to that environment. In my view, the goal should not simply be to hire more people. The stronger strategy is to retain the workforce already in place, build sustainable pipelines for difficult-to-fill positions, involve employees in identifying operational barriers, and align future growth with the workforce capacity required to provide safe and effective care.

    References:

    Adobor, H. (2019). Opening up strategy formulation: Benefits, risks, and some suggestions.
    _Business Horizons, 62_(3), 383–393. doi:10.1016/j.bushor.2019.01.005

    Halleman, S. (2026, April 29).
    _UHS reaffirms 2026 volume targets, despite seasonal hits in Q1_. Healthcare Dive.

    Muoio, D. (2026, April 29).
    _UHS’ Q1 2026 earnings growth dampened by volume hits_. Fierce Healthcare.

  • [Solved] WEEK FOUR EXTRA CREDIT. KEEPING MY WORD.

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    [>Operations Management homework help](https://www.sweetstudy.com/fields/business-finance-operations-management)

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    [>Operations Management homework help](https://www.sweetstudy.com/fields/business-finance-operations-management)

  • [Solved] Week One Discussion Post One

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    [>Operations Management homework help](https://www.sweetstudy.com/fields/business-finance-operations-management) **files (1)** – ## Week1DiscussionPostHM.docx **## Week1DiscussionPostHM.docx** **Week 1 Content: Explore Group Dynamics** **Address the following questions:** · **Why study group dynamic…

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    **files (1)**

    – ## Week1DiscussionPostHM.docx

    **## Week1DiscussionPostHM.docx**

    **Week 1 Content: Explore Group Dynamics**

    **Address the following questions:**

    ·
    **Why study group dynamics?**

    ·
    **What is the relationship of group dynamics to effective group leadership?**

    **Post an initial 350+ word discussion.**

    **Write in a synthesis format balancing the course content with APA format cites AND your own real world examples. Your examples should be from your own work/organizational perspective (not generic examples). Each paragraph must have a cite including page numbers (this applies to the interaction posts also!).**

    **Include at least one relevant point from this weeks readings with the cite/page numbers. The readings for this week:**

    ·
    **Read Chapters 1 & 2 of the Johnson & Johnson textbook (posted in the Course Resources and the Bookshelf)**

    ·
    **Read Chapters 1-4 of the Robinson textbook (posted in the Course Resources and the Bookshelf)**

    **_BOOKS: (I WILL MESSAGE THE USERNAME AND PASSWORD)_**

    1.
    **Joining Together, 12th Edition By: Johnson, David H.;Johnson, Frank P.**
    **ISBN: 978-0-13-405573-2**

    [**https://bookshelf.vitalsource.com/reader/books/9780134323305/epubcfi/6/2[%3Bvnd.vst.idref%3Dcover]!/4/2%4054:1**](https://bookshelf.vitalsource.com/reader/books/9780134323305/epubcfi/6/2%5b%3Bvnd.vst.idref%3Dcover%5d!/4/2%4054:1)

    2.
    **Teams For A New Generation, th Edition By: Robinson, Greg**
    **ISBN: 978-1-4343-2410-8**

    [**https://bookshelf.vitalsource.com/reader/books/9781434324115/epubcfi/6/2[%3Bvnd.vst.idref%3Dtitlepage]!/4**](https://bookshelf.vitalsource.com/reader/books/9781434324115/epubcfi/6/2%5b%3Bvnd.vst.idref%3Dtitlepage%5d!/4)

    **## Week1DiscussionPostHM.docx**

    **Week 1 Content: Explore Group Dynamics**

    **Address the following questions:**

    ·
    **Why study group dynamics?**

    ·
    **What is the relationship of group dynamics to effective group leadership?**

    **Post an initial 350+ word discussion.**

    **Write in a synthesis format balancing the course content with APA format cites AND your own real world examples. Your examples should be from your own work/organizational perspective (not generic examples). Each paragraph must have a cite including page numbers (this applies to the interaction posts also!).**

    **Include at least one relevant point from this weeks readings with the cite/page numbers. The readings for this week:**

    ·
    **Read Chapters 1 & 2 of the Johnson & Johnson textbook (posted in the Course Resources and the Bookshelf)**

    ·
    **Read Chapters 1-4 of the Robinson textbook (posted in the Course Resources and the Bookshelf)**

    **_BOOKS: (I WILL MESSAGE THE USERNAME AND PASSWORD)_**

    1.
    **Joining Together, 12th Edition By: Johnson, David H.;Johnson, Frank P.**
    **ISBN: 978-0-13-405573-2**

    [**https://bookshelf.vitalsource.com/reader/books/9780134323305/epubcfi/6/2[%3Bvnd.vst.idref%3Dcover]!/4/2%4054:1**](https://bookshelf.vitalsource.com/reader/books/9780134323305/epubcfi/6/2%5b%3Bvnd.vst.idref%3Dcover%5d!/4/2%4054:1)

    2.
    **Teams For A New Generation, th Edition By: Robinson, Greg**
    **ISBN: 978-1-4343-2410-8**

    [**https://bookshelf.vitalsource.com/reader/books/9781434324115/epubcfi/6/2[%3Bvnd.vst.idref%3Dtitlepage]!/4**](https://bookshelf.vitalsource.com/reader/books/9781434324115/epubcfi/6/2%5b%3Bvnd.vst.idref%3Dtitlepage%5d!/4)

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    **## PostIndustrialLeadershipTheoriesREADINGS.docx**

    Post-Industrial Leadership Theories

    ### Review Notes on Post-Industrial Leadership Theories

    The leadership theories mentioned here are provided for review of the post-industrial view of leadership studies, as mentioned in the article by Rost and Barker, (2000). It will be helpful to review the following resources to become fully familiar with the approaches to exercising leadership in the current context of organizational life, however this is not a complete list as theories emerge in the literature as reflected in a thorough review of the relevant literature. The following are a few brief summaries and it’s recommended to review the original and scholarly sources whenever possible. These are some helpful key theories that are discussed frequently:

    · Transformational Leadership (Burns, 1978: Bass and Riggio, 2006)

    · Servant Leadership, (Greenleaf, 1971)

    · Adaptive Leadership (Heifetz and Laurie, 2001:2009)

    · Relational leadership (Rost, 1993: 2003)

    Transformational Leadership

    According to Burns (1978) and Bass and Riggio (2006), leadership is a transformative process “when one or more persons engage with others in such a way that leaders and followers raise one another to higher levels of motivation and morality” (p.20). The four “I”s of Transformational Leadership include:

    **Idealized Influence (II)**- the leader serves as an ideal role model for followers; the leader "walks the talk," and is admired for this.

    **Inspirational Motivation (IM)**- Transformational leaders have the ability to inspire and motivate followers. Combined these first two I's are what constitute the transformational leader's charisma.

    **Individualized Consideration (IC)**- Transformational leaders demonstrate genuine concern for the needs and feelings of followers. This personal attention to each follower is a key element in bringing out their very best efforts.

    **Intellectual Stimulation (IS)**- the leader challenges followers to be innovative and creative. A common misunderstanding is that transformational leaders are "soft," but the truth is that they constantly challenge followers to higher levels of performance.

    ### Servant Leadership

    A natural feeling to serve first which aspires one to lead and become concerned with the health, welfare, and the development of those being lead (Greenleaf, 1971). The test of servant leadership is whether the people being served “while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants?” (Greenleaf, 1970, p.7). Like other contemporary views of leadership, Greenleaf’s servant leadership downplays power or authoritarian dynamics and makes room for leadership to be exercised independently of position.

    #### Ten Principles of Servant Leadership:

    1.
    **Listening**

    a. Traditionally, leaders have been valued for their communication and decision-making skills. Servant-leaders must reinforce these important skills by making a deep commitment to listening intently to others. Servant-leaders seek to identify and clarify the will of a group. They seek to listen receptively to what is being said (and not said).

    b. Listening also encompasses getting in touch with one's inner voice, and seeking to understand what one's body, spirit, and mind are communicating.

    2.
    **Empathy**

    Servant-leaders strive to understand and empathize with others. People need to be accepted and recognized for their special and unique spirit. One must assume the good intentions of coworkers and not reject them as people, even when forced to reject their behavior or performance.

    3.
    **Healing**

    Learning to heal is a powerful force for transformation and integration. One of the great strengths of servant-leadership is the potential for healing oneself and others. In "The Servant as Leader", Greenleaf writes, "There is something subtle communicated to one who is being served and led if, implicit in the compact between the servant-leader and led is the understanding that the search for wholeness is something that they have."

    4.
    **Awareness**

    General awareness, and especially self-awareness, strengthens the servant-leader. Making a commitment to foster awareness can be scary–one never knows that one may discover! As Greenleaf observed, "Awareness is not a giver of solace – it's just the opposite. It disturbed. They are not seekers of solace. They have their own inner security."

    5.
    **Persuasion**

    Servant-leaders rely on persuasion, rather than positional authority in making decisions. Servant-leaders seek to convince others, rather than coerce compliance. This particular element offers one of the clearest distinctions between the traditional authoritarian model and that of servant-leadership. The servant-leader is effective at building consensus within groups.

    6.
    **Conceptualization**

    Servant-leaders seek to nurture their abilities to "dream great dreams." The ability to look at a problem (or an organization) from a conceptualizing perspective means that one must think beyond day-to-day realities. Servant-leaders must seek a delicate balance between conceptualization and day-to-day focus.

    7.
    **Foresight**

    Foresight is a characteristic that enables servant-leaders to understand lessons from the past, the realities of the present, and the likely consequence of a decision in the future. It is deeply rooted in the intuitive mind.

    8.
    **Stewardship**

    Robert Greenleaf's view of all institutions was one in which CEO's, staff, directors, and trustees all play significance roles in holding their institutions in trust for the great good of society.

    9.
    **Commitment to the Growth of People**

    Servant-leaders believe that people have an intrinsic value beyond their tangible contributions as workers. As such, servant-leaders are deeply committed to a personal, professional, and spiritual growth of each and every individual within the organization.

    10.
    **Building Community**

    Servant-leaders are aware that the shift from local communities to large institutions as the primary shaper of human lives has changed our perceptions and has caused a feeling of loss. Servant-leaders seek to identify a means for building community among those who work within a given institution.

    #### Resources

    ·
    [Principles of Servant Leadership](http://www.butler.edu/volunteer/resources/principles-of-servant-leadership.)

    · Greenleaf Center for Servant Leadership. (2017, May 17).
    [_Robert K. Greenleaf, servant-leader_](https://youtu.be/afOByZ8JlrE?si=z8usQiVezUcwOWRF)[Video]. YouTube. [18:52]

    ### Adaptive Leadership (Heifetz and Laurie, 2001)

    The view of leadership as a process, generally collective and delineates between the functions of authority (management) and leadership. Leadership is mobilizing people for adaptive work. Rather than fulfilling the expectation that they will provide answers, leaders have to ask tough questions. Rather than protecting people from outside threats, leaders should allow them to feel the pinch of reality in order to stimulate them to adapt. Instead of orienting people to their current roles, leaders must disorient them so that new relationships can develop. Instead of quelling conflict, leaders have to draw the issues out. Instead of maintaining norms, leaders have to challenge "the way we do business" and help others distinguish immutable values from historical practices that must go (Heifetz and Laurie, 2001, para.7).

    ### Relational Leadership

    A relational and ethical process of people working together attempting to accomplish positive change by engaging in agreed upon goals (Rost, 1993; Hickman, 2010).

    Rost (1993) builds on the idea of an individuals’ influence and focuses on the relational aspect and influence process of leadership. In fact, he defines leadership as “an influence relationship among leaders and followers who intend real changes that reflect their mutual purposes” (p.102). This definition of leadership emphasizes the importance of the human relationship and the ability to create an influence that does not necessarily depend on formal authority, but rather is built on shared goals in a post-industrial society. This emphasis on leadership as an influence process and on the importance of relationships between members of an organization is an egalitarian, power-sharing model that emphasizes the importance of process (Rost, 1993).

    #### Resources

    ·
    [Feature Article: A Tribute to Joseph C. Rost: Understanding Leadership in the 21st Century](http://integralleadershipreview.com/5636-feature-article-a-tribute-to-joseph-c-rost-understanding-leadership-in-the-21st-century/)

    · Rost on 21st cent leadership-1.pdf (Available online in course LED602)

    · Bass, B. M., & Riggio, R. E. (2006).
    _Transformational leadership_. Mahwah, NJ: Erlbaum.

    · Burns, J.M. (1978).
    _Leadership._ New York, NY: Harper & Row.

    · Freire, P. (1990).
    _Pedagogy of the Oppressed._ New York, NY: Continuum.

    · Goethals, G. & Sorenson, G. (Eds.) (2006).
    _The Quest for a General Theory of Leadership._ Northampton, MA: Edward Elgar Publishing, Inc. 12.

    · Greenleaf, R. (2008).
    _The Servant as Leader Essay._ Rev. Edition. The Greenleaf Center for Servant Leadership.

    · Heifetz, R. & Linsky, M. (2002).
    _Leadership on the line: Staying alive through the dangers of leading._ Boston, MA: Harvard Business School Press. 14.

    · Heifetz, R., Grashow, A. & Linsky, M (2009).
    _The Practice of Adaptive Leadership: tools and tactics for changing your organization and world._ Boston, MA: Harvard Business Press. 15.

    · Hickman, G. R. (Ed.) (2016).
    _Leading Organizations: Perspectives for a new era_. Edited. (3rd ed.) Thousand Oaks, CA: Sage.

    · Parks, S. D. (2005).
    _Leadership Can be Taught: A Bold Approach for a New World._ Boston, Mass: Harvard Business Review Press.

    · Raelin, J. A. (2016). Imagine there are no leaders: Reframing leadership as collaborative agency.
    _Leadership_, 12(2), 131-158.

    · Rost, Joseph. (1993).
    _Leadership for the 21st Century_. Westport, CN: Praeger

    **## Week1ReflectionDiscussionPostHM.docx**

    **Week 1: Reflection**

    **After viewing the materials from this Module, especially the two articles about post-industrial leadership, reflect on the following questions:**

    ·
    **How does the new information impact you?**

    ·
    **How will you use the new information?**

    ·
    **What value does this have for you?**

    **Your response should demonstrate thoughtful consideration of the ideas and concepts presented in this module.**

    **Post an initial 200+ word.**

    **Use theme sentences and paragraph format.**

    **Post-Industrial Leadership Theories**

    **Review Notes on Post-Industrial Leadership Theories**

    **The leadership theories mentioned here are provided for review of the post-industrial view of leadership studies, as mentioned in the article by Rost and Barker, (2000). It will be helpful to review the following resources to become fully familiar with the approaches to exercising leadership in the current context of organizational life, however this is not a complete list as theories emerge in the literature as reflected in a thorough review of the relevant literature. The following are a few brief summaries and it’s recommended to review the original and scholarly sources whenever possible. These are some helpful key theories that are discussed frequently:**

    ·
    **Transformational Leadership (Burns, 1978: Bass and Riggio, 2006)**

    ·
    **Servant Leadership, (Greenleaf, 1971)**

    ·
    **Adaptive Leadership (Heifetz and Laurie, 2001:2009)**

    ·
    **Relational leadership (Rost, 1993: 2003)**

    **Transformational Leadership**

    **According to Burns (1978) and Bass and Riggio (2006), leadership is a transformative process “when one or more persons engage with others in such a way that leaders and followers raise one another to higher levels of motivation and morality” (p.20). The four “I”s of Transformational Leadership include:**

    ·
    **Idealized Influence (II) – the leader serves as an ideal role model for followers; the leader "walks the talk," and is admired for this.**

    ·
    **Inspirational Motivation (IM) – Transformational leaders have the ability to inspire and motivate followers. Combined these first two I's are what constitute the transformational leader's charisma.**

    ·
    **Individualized Consideration (IC) – Transformational leaders demonstrate genuine concern for the needs and feelings of followers. This personal attention to each follower is a key element in bringing out their very best efforts.**

    ·
    **Intellectual Stimulation (IS) – the leader challenges followers to be innovative and creative. A common misunderstanding is that transformational leaders are "soft," but the truth is that they constantly challenge followers to higher levels of performance.**

    **Servant Leadership**

    **A natural feeling to serve first which aspires one to lead and become concerned with the health, welfare, and the development of those being lead (Greenleaf, 1971). The test of servant leadership is whether the people being served “while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants?” (Greenleaf, 1970, p.7). Like other contemporary views of leadership, Greenleaf’s servant leadership downplays power or authoritarian dynamics and makes room for leadership to be exercised independently of position.**

    **Ten Principles of Servant Leadership:**

    1.
    **Listening**

    a.
    **Traditionally, leaders have been valued for their communication and decision-making skills. Servant-leaders must reinforce these important skills by making a deep commitment to listening intently to others. Servant-leaders seek to identify and clarify the will of a group. They seek to listen receptively to what is being said (and not said).**

    b.
    **Listening also encompasses getting in touch with one's inner voice, and seeking to understand what one's body, spirit, and mind are communicating.**

    2.
    **Empathy**
    **Servant-leaders strive to understand and empathize with others. People need to be accepted and recognized for their special and unique spirit. One must assume the good intentions of coworkers and not reject them as people, even when forced to reject their behavior or performance.**

    3.
    **Healing**
    **Learning to heal is a powerful force for transformation and integration. One of the great strengths of servant-leadership is the potential for healing oneself and others. In "The Servant as Leader", Greenleaf writes, "There is something subtle communicated to one who is being served and led if, implicit in the compact between the servant-leader and led is the understanding that the search for wholeness is something that they have."**

    4.
    **Awareness**
    **General awareness, and especially self-awareness, strengthens the servant-leader. Making a commitment to foster awareness can be scary–one never knows that one may discover! As Greenleaf observed, "Awareness is not a giver of solace – it's just the opposite. It disturbed. They are not seekers of solace. They have their own inner security."**

    5.
    **Persuasion**
    **Servant-leaders rely on persuasion, rather than positional authority in making decisions. Servant-leaders seek to convince others, rather than coerce compliance. This particular element offers one of the clearest distinctions between the traditional authoritarian model and that of servant-leadership. The servant-leader is effective at building consensus within groups.**

    6.
    **Conceptualization**
    **Servant-leaders seek to nurture their abilities to "dream great dreams." The ability to look at a problem (or an organization) from a conceptualizing perspective means that one must think beyond day-to-day realities. Servant-leaders must seek a delicate balance between conceptualization and day-to-day focus.**

    7.
    **Foresight**
    **Foresight is a characteristic that enables servant-leaders to understand lessons from the past, the realities of the present, and the likely consequence of a decision in the future. It is deeply rooted in the intuitive mind.**

    8.
    **Stewardship**
    **Robert Greenleaf's view of all institutions was one in which CEO's, staff, directors, and trustees all play significance roles in holding their institutions in trust for the great good of society.**

    9.
    **Commitment to the Growth of People**
    **Servant-leaders believe that people have an intrinsic value beyond their tangible contributions as workers. As such, servant-leaders are deeply committed to a personal, professional, and spiritual growth of each and every individual within the organization.**

    10.
    **Building Community**
    **Servant-leaders are aware that the shift from local communities to large institutions as the primary shaper of human lives has changed our perceptions and has caused a feeling of loss. Servant-leaders seek to identify a means for building community among those who work within a given institution.**

    **Resources**

    ·
    **Greenleaf Center for Servant Leadership. (2017, May 17).** [**Robert K. Greenleaf, servant-leader**](https://youtu.be/afOByZ8JlrE?si=z8usQiVezUcwOWRF) **[Video]. YouTube. [18:52]**

    **Adaptive Leadership (Heifetz and Laurie, 2001)**

    **The view of leadership as a process, generally collective and delineates between the functions of authority (management) and leadership. Leadership is mobilizing people for adaptive work. Rather than fulfilling the expectation that they will provide answers, leaders have to ask tough questions. Rather than protecting people from outside threats, leaders should allow them to feel the pinch of reality in order to stimulate them to adapt. Instead of orienting people to their current roles, leaders must disorient them so that new relationships can develop. Instead of quelling conflict, leaders have to draw the issues out. Instead of maintaining norms, leaders have to challenge "the way we do business" and help others distinguish immutable values from historical practices that must go (Heifetz and Laurie, 2001, para.7).**

    **Relational Leadership**

    **A relational and ethical process of people working together attempting to accomplish positive change by engaging in agreed upon goals (Rost, 1993; Hickman, 2010). Rost (1993) builds on the idea of an individuals’ influence and focuses on the relational aspect and influence process of leadership. In fact, he defines leadership as “an influence relationship among leaders and followers who intend real changes that reflect their mutual purposes” (p.102). This definition of leadership emphasizes the importance of the human relationship and the ability to create an influence that does not necessarily depend on formal authority, but rather is built on shared goals in a post-industrial society. This emphasis on leadership as an influence process and on the importance of relationships between members of an organization is an egalitarian, power-sharing model that emphasizes the importance of process (Rost, 1993).**

    **Resources**

    ·
    [**Feature Article: A Tribute to Joseph C. Rost: Understanding Leadership in the 21st Century**](http://integralleadershipreview.com/5636-feature-article-a-tribute-to-joseph-c-rost-understanding-leadership-in-the-21st-century/)

    ·
    [**Rost on 21st Century Leadership**](https://navigate.nu.edu/content/enforced/305045-LED602-122156-SA2610W2-M/Remediated/Rost%20on%2021st%20cent%20leadership-1.pdf?isCourseFile=true&ou=305045)

    ·
    **Bass, B. M., & Riggio, R. E. (2006).**
    **_Transformational leadership._ Mahwah, NJ: Erlbaum.**

    ·
    **Burns, J.M. (1978).**
    **_Leadership._ New York, NY: Harper & Row.**

    ·
    **Freire, P. (1990).**
    **_Pedagogy of the Oppressed._ New York, NY: Continuum.**

    ·
    **Goethals, G. & Sorenson, G. (Eds.) (2006).**
    **_The Quest for a General Theory of Leadership._ Northampton, MA: Edward Elgar Publishing, Inc. 12.**

    ·
    **Greenleaf, R. (2008).**
    **_The Servant as Leader Essay._ Rev. Edition. The Greenleaf Center for Servant Leadership.**

    ·
    **Heifetz, R. & Linsky, M. (2002).**
    **_Leadership on the line: Staying alive through the dangers of leading._ Boston, MA: Harvard Business School Press. 14.**

    ·
    **Heifetz, R., Grashow, A. & Linsky, M (2009).**
    **_The Practice of Adaptive Leadership: tools and tactics for changing your organization and world._ Boston, MA: Harvard Business Press. 15.**

    ·
    **Hickman, G. R. (Ed.) (2016).**
    **_Leading Organizations: Perspectives for a new era._ Edited. (3rd ed.) Thousand Oaks, CA: Sage.**

    ·
    **Parks, S. D. (2005).**
    **_Leadership Can be Taught: A Bold Approach for a New World._ Boston, Mass: Harvard Business Review Press.**

    ·
    **Raelin, J. A. (2016). Imagine there are no leaders: Reframing leadership as collaborative agency.**
    **_Leadership,_ 12(2), 131-158.**

    ·
    **Rost, Joseph. (1993).**
    **_Leadership for the 21st Century._ Westport, CN: Praeger**

    **## Week1ReflectionDiscussionPostHM.docx**

    **Week 1: Reflection**

    **After viewing the materials from this Module, especially the two articles about post-industrial leadership, reflect on the following questions:**

    ·
    **How does the new information impact you?**

    ·
    **How will you use the new information?**

    ·
    **What value does this have for you?**

    **Your response should demonstrate thoughtful consideration of the ideas and concepts presented in this module.**

    **Post an initial 200+ word.**

    **Use theme sentences and paragraph format.**

    **Post-Industrial Leadership Theories**

    **Review Notes on Post-Industrial Leadership Theories**

    **The leadership theories mentioned here are provided for review of the post-industrial view of leadership studies, as mentioned in the article by Rost and Barker, (2000). It will be helpful to review the following resources to become fully familiar with the approaches to exercising leadership in the current context of organizational life, however this is not a complete list as theories emerge in the literature as reflected in a thorough review of the relevant literature. The following are a few brief summaries and it’s recommended to review the original and scholarly sources whenever possible. These are some helpful key theories that are discussed frequently:**

    ·
    **Transformational Leadership (Burns, 1978: Bass and Riggio, 2006)**

    ·
    **Servant Leadership, (Greenleaf, 1971)**

    ·
    **Adaptive Leadership (Heifetz and Laurie, 2001:2009)**

    ·
    **Relational leadership (Rost, 1993: 2003)**

    **Transformational Leadership**

    **According to Burns (1978) and Bass and Riggio (2006), leadership is a transformative process “when one or more persons engage with others in such a way that leaders and followers raise one another to higher levels of motivation and morality” (p.20). The four “I”s of Transformational Leadership include:**

    ·
    **Idealized Influence (II) – the leader serves as an ideal role model for followers; the leader "walks the talk," and is admired for this.**

    ·
    **Inspirational Motivation (IM) – Transformational leaders have the ability to inspire and motivate followers. Combined these first two I's are what constitute the transformational leader's charisma.**

    ·
    **Individualized Consideration (IC) – Transformational leaders demonstrate genuine concern for the needs and feelings of followers. This personal attention to each follower is a key element in bringing out their very best efforts.**

    ·
    **Intellectual Stimulation (IS) – the leader challenges followers to be innovative and creative. A common misunderstanding is that transformational leaders are "soft," but the truth is that they constantly challenge followers to higher levels of performance.**

    **Servant Leadership**

    **A natural feeling to serve first which aspires one to lead and become concerned with the health, welfare, and the development of those being lead (Greenleaf, 1971). The test of servant leadership is whether the people being served “while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants?” (Greenleaf, 1970, p.7). Like other contemporary views of leadership, Greenleaf’s servant leadership downplays power or authoritarian dynamics and makes room for leadership to be exercised independently of position.**

    **Ten Principles of Servant Leadership:**

    1.
    **Listening**

    a.
    **Traditionally, leaders have been valued for their communication and decision-making skills. Servant-leaders must reinforce these important skills by making a deep commitment to listening intently to others. Servant-leaders seek to identify and clarify the will of a group. They seek to listen receptively to what is being said (and not said).**

    b.
    **Listening also encompasses getting in touch with one's inner voice, and seeking to understand what one's body, spirit, and mind are communicating.**

    2.
    **Empathy**
    **Servant-leaders strive to understand and empathize with others. People need to be accepted and recognized for their special and unique spirit. One must assume the good intentions of coworkers and not reject them as people, even when forced to reject their behavior or performance.**

    3.
    **Healing**
    **Learning to heal is a powerful force for transformation and integration. One of the great strengths of servant-leadership is the potential for healing oneself and others. In "The Servant as Leader", Greenleaf writes, "There is something subtle communicated to one who is being served and led if, implicit in the compact between the servant-leader and led is the understanding that the search for wholeness is something that they have."**

    4.
    **Awareness**
    **General awareness, and especially self-awareness, strengthens the servant-leader. Making a commitment to foster awareness can be scary–one never knows that one may discover! As Greenleaf observed, "Awareness is not a giver of solace – it's just the opposite. It disturbed. They are not seekers of solace. They have their own inner security."**

    5.
    **Persuasion**
    **Servant-leaders rely on persuasion, rather than positional authority in making decisions. Servant-leaders seek to convince others, rather than coerce compliance. This particular element offers one of the clearest distinctions between the traditional authoritarian model and that of servant-leadership. The servant-leader is effective at building consensus within groups.**

    6.
    **Conceptualization**
    **Servant-leaders seek to nurture their abilities to "dream great dreams." The ability to look at a problem (or an organization) from a conceptualizing perspective means that one must think beyond day-to-day realities. Servant-leaders must seek a delicate balance between conceptualization and day-to-day focus.**

    7.
    **Foresight**
    **Foresight is a characteristic that enables servant-leaders to understand lessons from the past, the realities of the present, and the likely consequence of a decision in the future. It is deeply rooted in the intuitive mind.**

    8.
    **Stewardship**
    **Robert Greenleaf's view of all institutions was one in which CEO's, staff, directors, and trustees all play significance roles in holding their institutions in trust for the great good of society.**

    9.
    **Commitment to the Growth of People**
    **Servant-leaders believe that people have an intrinsic value beyond their tangible contributions as workers. As such, servant-leaders are deeply committed to a personal, professional, and spiritual growth of each and every individual within the organization.**

    10.
    **Building Community**
    **Servant-leaders are aware that the shift from local communities to large institutions as the primary shaper of human lives has changed our perceptions and has caused a feeling of loss. Servant-leaders seek to identify a means for building community among those who work within a given institution.**

    **Resources**

    ·
    **Greenleaf Center for Servant Leadership. (2017, May 17).** [**Robert K. Greenleaf, servant-leader**](https://youtu.be/afOByZ8JlrE?si=z8usQiVezUcwOWRF) **[Video]. YouTube. [18:52]**

    **Adaptive Leadership (Heifetz and Laurie, 2001)**

    **The view of leadership as a process, generally collective and delineates between the functions of authority (management) and leadership. Leadership is mobilizing people for adaptive work. Rather than fulfilling the expectation that they will provide answers, leaders have to ask tough questions. Rather than protecting people from outside threats, leaders should allow them to feel the pinch of reality in order to stimulate them to adapt. Instead of orienting people to their current roles, leaders must disorient them so that new relationships can develop. Instead of quelling conflict, leaders have to draw the issues out. Instead of maintaining norms, leaders have to challenge "the way we do business" and help others distinguish immutable values from historical practices that must go (Heifetz and Laurie, 2001, para.7).**

    **Relational Leadership**

    **A relational and ethical process of people working together attempting to accomplish positive change by engaging in agreed upon goals (Rost, 1993; Hickman, 2010). Rost (1993) builds on the idea of an individuals’ influence and focuses on the relational aspect and influence process of leadership. In fact, he defines leadership as “an influence relationship among leaders and followers who intend real changes that reflect their mutual purposes” (p.102). This definition of leadership emphasizes the importance of the human relationship and the ability to create an influence that does not necessarily depend on formal authority, but rather is built on shared goals in a post-industrial society. This emphasis on leadership as an influence process and on the importance of relationships between members of an organization is an egalitarian, power-sharing model that emphasizes the importance of process (Rost, 1993).**

    **Resources**

    ·
    [**Feature Article: A Tribute to Joseph C. Rost: Understanding Leadership in the 21st Century**](http://integralleadershipreview.com/5636-feature-article-a-tribute-to-joseph-c-rost-understanding-leadership-in-the-21st-century/)

    ·
    [**Rost on 21st Century Leadership**](https://navigate.nu.edu/content/enforced/305045-LED602-122156-SA2610W2-M/Remediated/Rost%20on%2021st%20cent%20leadership-1.pdf?isCourseFile=true&ou=305045)

    ·
    **Bass, B. M., & Riggio, R. E. (2006).**
    **_Transformational leadership._ Mahwah, NJ: Erlbaum.**

    ·
    **Burns, J.M. (1978).**
    **_Leadership._ New York, NY: Harper & Row.**

    ·
    **Freire, P. (1990).**
    **_Pedagogy of the Oppressed._ New York, NY: Continuum.**

    ·
    **Goethals, G. & Sorenson, G. (Eds.) (2006).**
    **_The Quest for a General Theory of Leadership._ Northampton, MA: Edward Elgar Publishing, Inc. 12.**

    ·
    **Greenleaf, R. (2008).**
    **_The Servant as Leader Essay._ Rev. Edition. The Greenleaf Center for Servant Leadership.**

    ·
    **Heifetz, R. & Linsky, M. (2002).**
    **_Leadership on the line: Staying alive through the dangers of leading._ Boston, MA: Harvard Business School Press. 14.**

    ·
    **Heifetz, R., Grashow, A. & Linsky, M (2009).**
    **_The Practice of Adaptive Leadership: tools and tactics for changing your organization and world._ Boston, MA: Harvard Business Press. 15.**

    ·
    **Hickman, G. R. (Ed.) (2016).**
    **_Leading Organizations: Perspectives for a new era._ Edited. (3rd ed.) Thousand Oaks, CA: Sage.**

    ·
    **Parks, S. D. (2005).**
    **_Leadership Can be Taught: A Bold Approach for a New World._ Boston, Mass: Harvard Business Review Press.**

    ·
    **Raelin, J. A. (2016). Imagine there are no leaders: Reframing leadership as collaborative agency.**
    **_Leadership,_ 12(2), 131-158.**

    ·
    **Rost, Joseph. (1993).**
    **_Leadership for the 21st Century._ Westport, CN: Praeger**

    **## PostIndustrialLeadershipTheoriesREADINGS.docx**

    Post-Industrial Leadership Theories

    ### Review Notes on Post-Industrial Leadership Theories

    The leadership theories mentioned here are provided for review of the post-industrial view of leadership studies, as mentioned in the article by Rost and Barker, (2000). It will be helpful to review the following resources to become fully familiar with the approaches to exercising leadership in the current context of organizational life, however this is not a complete list as theories emerge in the literature as reflected in a thorough review of the relevant literature. The following are a few brief summaries and it’s recommended to review the original and scholarly sources whenever possible. These are some helpful key theories that are discussed frequently:

    · Transformational Leadership (Burns, 1978: Bass and Riggio, 2006)

    · Servant Leadership, (Greenleaf, 1971)

    · Adaptive Leadership (Heifetz and Laurie, 2001:2009)

    · Relational leadership (Rost, 1993: 2003)

    Transformational Leadership

    According to Burns (1978) and Bass and Riggio (2006), leadership is a transformative process “when one or more persons engage with others in such a way that leaders and followers raise one another to higher levels of motivation and morality” (p.20). The four “I”s of Transformational Leadership include:

    **Idealized Influence (II)**- the leader serves as an ideal role model for followers; the leader "walks the talk," and is admired for this.

    **Inspirational Motivation (IM)**- Transformational leaders have the ability to inspire and motivate followers. Combined these first two I's are what constitute the transformational leader's charisma.

    **Individualized Consideration (IC)**- Transformational leaders demonstrate genuine concern for the needs and feelings of followers. This personal attention to each follower is a key element in bringing out their very best efforts.

    **Intellectual Stimulation (IS)**- the leader challenges followers to be innovative and creative. A common misunderstanding is that transformational leaders are "soft," but the truth is that they constantly challenge followers to higher levels of performance.

    ### Servant Leadership

    A natural feeling to serve first which aspires one to lead and become concerned with the health, welfare, and the development of those being lead (Greenleaf, 1971). The test of servant leadership is whether the people being served “while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants?” (Greenleaf, 1970, p.7). Like other contemporary views of leadership, Greenleaf’s servant leadership downplays power or authoritarian dynamics and makes room for leadership to be exercised independently of position.

    #### Ten Principles of Servant Leadership:

    1.
    **Listening**

    a. Traditionally, leaders have been valued for their communication and decision-making skills. Servant-leaders must reinforce these important skills by making a deep commitment to listening intently to others. Servant-leaders seek to identify and clarify the will of a group. They seek to listen receptively to what is being said (and not said).

    b. Listening also encompasses getting in touch with one's inner voice, and seeking to understand what one's body, spirit, and mind are communicating.

    2.
    **Empathy**

    Servant-leaders strive to understand and empathize with others. People need to be accepted and recognized for their special and unique spirit. One must assume the good intentions of coworkers and not reject them as people, even when forced to reject their behavior or performance.

    3.
    **Healing**

    Learning to heal is a powerful force for transformation and integration. One of the great strengths of servant-leadership is the potential for healing oneself and others. In "The Servant as Leader", Greenleaf writes, "There is something subtle communicated to one who is being served and led if, implicit in the compact between the servant-leader and led is the understanding that the search for wholeness is something that they have."

    4.
    **Awareness**

    General awareness, and especially self-awareness, strengthens the servant-leader. Making a commitment to foster awareness can be scary–one never knows that one may discover! As Greenleaf observed, "Awareness is not a giver of solace – it's just the opposite. It disturbed. They are not seekers of solace. They have their own inner security."

    5.
    **Persuasion**

    Servant-leaders rely on persuasion, rather than positional authority in making decisions. Servant-leaders seek to convince others, rather than coerce compliance. This particular element offers one of the clearest distinctions between the traditional authoritarian model and that of servant-leadership. The servant-leader is effective at building consensus within groups.

    6.
    **Conceptualization**

    Servant-leaders seek to nurture their abilities to "dream great dreams." The ability to look at a problem (or an organization) from a conceptualizing perspective means that one must think beyond day-to-day realities. Servant-leaders must seek a delicate balance between conceptualization and day-to-day focus.

    7.
    **Foresight**

    Foresight is a characteristic that enables servant-leaders to understand lessons from the past, the realities of the present, and the likely consequence of a decision in the future. It is deeply rooted in the intuitive mind.

    8.
    **Stewardship**

    Robert Greenleaf's view of all institutions was one in which CEO's, staff, directors, and trustees all play significance roles in holding their institutions in trust for the great good of society.

    9.
    **Commitment to the Growth of People**

    Servant-leaders believe that people have an intrinsic value beyond their tangible contributions as workers. As such, servant-leaders are deeply committed to a personal, professional, and spiritual growth of each and every individual within the organization.

    10.
    **Building Community**

    Servant-leaders are aware that the shift from local communities to large institutions as the primary shaper of human lives has changed our perceptions and has caused a feeling of loss. Servant-leaders seek to identify a means for building community among those who work within a given institution.

    #### Resources

    ·
    [Principles of Servant Leadership](http://www.butler.edu/volunteer/resources/principles-of-servant-leadership.)

    · Greenleaf Center for Servant Leadership. (2017, May 17).
    [_Robert K. Greenleaf, servant-leader_](https://youtu.be/afOByZ8JlrE?si=z8usQiVezUcwOWRF)[Video]. YouTube. [18:52]

    ### Adaptive Leadership (Heifetz and Laurie, 2001)

    The view of leadership as a process, generally collective and delineates between the functions of authority (management) and leadership. Leadership is mobilizing people for adaptive work. Rather than fulfilling the expectation that they will provide answers, leaders have to ask tough questions. Rather than protecting people from outside threats, leaders should allow them to feel the pinch of reality in order to stimulate them to adapt. Instead of orienting people to their current roles, leaders must disorient them so that new relationships can develop. Instead of quelling conflict, leaders have to draw the issues out. Instead of maintaining norms, leaders have to challenge "the way we do business" and help others distinguish immutable values from historical practices that must go (Heifetz and Laurie, 2001, para.7).

    ### Relational Leadership

    A relational and ethical process of people working together attempting to accomplish positive change by engaging in agreed upon goals (Rost, 1993; Hickman, 2010).

    Rost (1993) builds on the idea of an individuals’ influence and focuses on the relational aspect and influence process of leadership. In fact, he defines leadership as “an influence relationship among leaders and followers who intend real changes that reflect their mutual purposes” (p.102). This definition of leadership emphasizes the importance of the human relationship and the ability to create an influence that does not necessarily depend on formal authority, but rather is built on shared goals in a post-industrial society. This emphasis on leadership as an influence process and on the importance of relationships between members of an organization is an egalitarian, power-sharing model that emphasizes the importance of process (Rost, 1993).

    #### Resources

    ·
    [Feature Article: A Tribute to Joseph C. Rost: Understanding Leadership in the 21st Century](http://integralleadershipreview.com/5636-feature-article-a-tribute-to-joseph-c-rost-understanding-leadership-in-the-21st-century/)

    · Rost on 21st cent leadership-1.pdf (Available online in course LED602)

    · Bass, B. M., & Riggio, R. E. (2006).
    _Transformational leadership_. Mahwah, NJ: Erlbaum.

    · Burns, J.M. (1978).
    _Leadership._ New York, NY: Harper & Row.

    · Freire, P. (1990).
    _Pedagogy of the Oppressed._ New York, NY: Continuum.

    · Goethals, G. & Sorenson, G. (Eds.) (2006).
    _The Quest for a General Theory of Leadership._ Northampton, MA: Edward Elgar Publishing, Inc. 12.

    · Greenleaf, R. (2008).
    _The Servant as Leader Essay._ Rev. Edition. The Greenleaf Center for Servant Leadership.

    · Heifetz, R. & Linsky, M. (2002).
    _Leadership on the line: Staying alive through the dangers of leading._ Boston, MA: Harvard Business School Press. 14.

    · Heifetz, R., Grashow, A. & Linsky, M (2009).
    _The Practice of Adaptive Leadership: tools and tactics for changing your organization and world._ Boston, MA: Harvard Business Press. 15.

    · Hickman, G. R. (Ed.) (2016).
    _Leading Organizations: Perspectives for a new era_. Edited. (3rd ed.) Thousand Oaks, CA: Sage.

    · Parks, S. D. (2005).
    _Leadership Can be Taught: A Bold Approach for a New World._ Boston, Mass: Harvard Business Review Press.

    · Raelin, J. A. (2016). Imagine there are no leaders: Reframing leadership as collaborative agency.
    _Leadership_, 12(2), 131-158.

    · Rost, Joseph. (1993).
    _Leadership for the 21st Century_. Westport, CN: Praeger

    **## Week1ReflectionDiscussionPostHM.docx**

    **Week 1: Reflection**

    **After viewing the materials from this Module, especially the two articles about post-industrial leadership, reflect on the following questions:**

    ·
    **How does the new information impact you?**

    ·
    **How will you use the new information?**

    ·
    **What value does this have for you?**

    **Your response should demonstrate thoughtful consideration of the ideas and concepts presented in this module.**

    **Post an initial 200+ word.**

    **Use theme sentences and paragraph format.**

    **Post-Industrial Leadership Theories**

    **Review Notes on Post-Industrial Leadership Theories**

    **The leadership theories mentioned here are provided for review of the post-industrial view of leadership studies, as mentioned in the article by Rost and Barker, (2000). It will be helpful to review the following resources to become fully familiar with the approaches to exercising leadership in the current context of organizational life, however this is not a complete list as theories emerge in the literature as reflected in a thorough review of the relevant literature. The following are a few brief summaries and it’s recommended to review the original and scholarly sources whenever possible. These are some helpful key theories that are discussed frequently:**

    ·
    **Transformational Leadership (Burns, 1978: Bass and Riggio, 2006)**

    ·
    **Servant Leadership, (Greenleaf, 1971)**

    ·
    **Adaptive Leadership (Heifetz and Laurie, 2001:2009)**

    ·
    **Relational leadership (Rost, 1993: 2003)**

    **Transformational Leadership**

    **According to Burns (1978) and Bass and Riggio (2006), leadership is a transformative process “when one or more persons engage with others in such a way that leaders and followers raise one another to higher levels of motivation and morality” (p.20). The four “I”s of Transformational Leadership include:**

    ·
    **Idealized Influence (II) – the leader serves as an ideal role model for followers; the leader "walks the talk," and is admired for this.**

    ·
    **Inspirational Motivation (IM) – Transformational leaders have the ability to inspire and motivate followers. Combined these first two I's are what constitute the transformational leader's charisma.**

    ·
    **Individualized Consideration (IC) – Transformational leaders demonstrate genuine concern for the needs and feelings of followers. This personal attention to each follower is a key element in bringing out their very best efforts.**

    ·
    **Intellectual Stimulation (IS) – the leader challenges followers to be innovative and creative. A common misunderstanding is that transformational leaders are "soft," but the truth is that they constantly challenge followers to higher levels of performance.**

    **Servant Leadership**

    **A natural feeling to serve first which aspires one to lead and become concerned with the health, welfare, and the development of those being lead (Greenleaf, 1971). The test of servant leadership is whether the people being served “while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants?” (Greenleaf, 1970, p.7). Like other contemporary views of leadership, Greenleaf’s servant leadership downplays power or authoritarian dynamics and makes room for leadership to be exercised independently of position.**

    **Ten Principles of Servant Leadership:**

    1.
    **Listening**

    a.
    **Traditionally, leaders have been valued for their communication and decision-making skills. Servant-leaders must reinforce these important skills by making a deep commitment to listening intently to others. Servant-leaders seek to identify and clarify the will of a group. They seek to listen receptively to what is being said (and not said).**

    b.
    **Listening also encompasses getting in touch with one's inner voice, and seeking to understand what one's body, spirit, and mind are communicating.**

    2.
    **Empathy**
    **Servant-leaders strive to understand and empathize with others. People need to be accepted and recognized for their special and unique spirit. One must assume the good intentions of coworkers and not reject them as people, even when forced to reject their behavior or performance.**

    3.
    **Healing**
    **Learning to heal is a powerful force for transformation and integration. One of the great strengths of servant-leadership is the potential for healing oneself and others. In "The Servant as Leader", Greenleaf writes, "There is something subtle communicated to one who is being served and led if, implicit in the compact between the servant-leader and led is the understanding that the search for wholeness is something that they have."**

    4.
    **Awareness**
    **General awareness, and especially self-awareness, strengthens the servant-leader. Making a commitment to foster awareness can be scary–one never knows that one may discover! As Greenleaf observed, "Awareness is not a giver of solace – it's just the opposite. It disturbed. They are not seekers of solace. They have their own inner security."**

    5.
    **Persuasion**
    **Servant-leaders rely on persuasion, rather than positional authority in making decisions. Servant-leaders seek to convince others, rather than coerce compliance. This particular element offers one of the clearest distinctions between the traditional authoritarian model and that of servant-leadership. The servant-leader is effective at building consensus within groups.**

    6.
    **Conceptualization**
    **Servant-leaders seek to nurture their abilities to "dream great dreams." The ability to look at a problem (or an organization) from a conceptualizing perspective means that one must think beyond day-to-day realities. Servant-leaders must seek a delicate balance between conceptualization and day-to-day focus.**

    7.
    **Foresight**
    **Foresight is a characteristic that enables servant-leaders to understand lessons from the past, the realities of the present, and the likely consequence of a decision in the future. It is deeply rooted in the intuitive mind.**

    8.
    **Stewardship**
    **Robert Greenleaf's view of all institutions was one in which CEO's, staff, directors, and trustees all play significance roles in holding their institutions in trust for the great good of society.**

    9.
    **Commitment to the Growth of People**
    **Servant-leaders believe that people have an intrinsic value beyond their tangible contributions as workers. As such, servant-leaders are deeply committed to a personal, professional, and spiritual growth of each and every individual within the organization.**

    10.
    **Building Community**
    **Servant-leaders are aware that the shift from local communities to large institutions as the primary shaper of human lives has changed our perceptions and has caused a feeling of loss. Servant-leaders seek to identify a means for building community among those who work within a given institution.**

    **Resources**

    ·
    **Greenleaf Center for Servant Leadership. (2017, May 17).** [**Robert K. Greenleaf, servant-leader**](https://youtu.be/afOByZ8JlrE?si=z8usQiVezUcwOWRF) **[Video]. YouTube. [18:52]**

    **Adaptive Leadership (Heifetz and Laurie, 2001)**

    **The view of leadership as a process, generally collective and delineates between the functions of authority (management) and leadership. Leadership is mobilizing people for adaptive work. Rather than fulfilling the expectation that they will provide answers, leaders have to ask tough questions. Rather than protecting people from outside threats, leaders should allow them to feel the pinch of reality in order to stimulate them to adapt. Instead of orienting people to their current roles, leaders must disorient them so that new relationships can develop. Instead of quelling conflict, leaders have to draw the issues out. Instead of maintaining norms, leaders have to challenge "the way we do business" and help others distinguish immutable values from historical practices that must go (Heifetz and Laurie, 2001, para.7).**

    **Relational Leadership**

    **A relational and ethical process of people working together attempting to accomplish positive change by engaging in agreed upon goals (Rost, 1993; Hickman, 2010). Rost (1993) builds on the idea of an individuals’ influence and focuses on the relational aspect and influence process of leadership. In fact, he defines leadership as “an influence relationship among leaders and followers who intend real changes that reflect their mutual purposes” (p.102). This definition of leadership emphasizes the importance of the human relationship and the ability to create an influence that does not necessarily depend on formal authority, but rather is built on shared goals in a post-industrial society. This emphasis on leadership as an influence process and on the importance of relationships between members of an organization is an egalitarian, power-sharing model that emphasizes the importance of process (Rost, 1993).**

    **Resources**

    ·
    [**Feature Article: A Tribute to Joseph C. Rost: Understanding Leadership in the 21st Century**](http://integralleadershipreview.com/5636-feature-article-a-tribute-to-joseph-c-rost-understanding-leadership-in-the-21st-century/)

    ·
    [**Rost on 21st Century Leadership**](https://navigate.nu.edu/content/enforced/305045-LED602-122156-SA2610W2-M/Remediated/Rost%20on%2021st%20cent%20leadership-1.pdf?isCourseFile=true&ou=305045)

    ·
    **Bass, B. M., & Riggio, R. E. (2006).**
    **_Transformational leadership._ Mahwah, NJ: Erlbaum.**

    ·
    **Burns, J.M. (1978).**
    **_Leadership._ New York, NY: Harper & Row.**

    ·
    **Freire, P. (1990).**
    **_Pedagogy of the Oppressed._ New York, NY: Continuum.**

    ·
    **Goethals, G. & Sorenson, G. (Eds.) (2006).**
    **_The Quest for a General Theory of Leadership._ Northampton, MA: Edward Elgar Publishing, Inc. 12.**

    ·
    **Greenleaf, R. (2008).**
    **_The Servant as Leader Essay._ Rev. Edition. The Greenleaf Center for Servant Leadership.**

    ·
    **Heifetz, R. & Linsky, M. (2002).**
    **_Leadership on the line: Staying alive through the dangers of leading._ Boston, MA: Harvard Business School Press. 14.**

    ·
    **Heifetz, R., Grashow, A. & Linsky, M (2009).**
    **_The Practice of Adaptive Leadership: tools and tactics for changing your organization and world._ Boston, MA: Harvard Business Press. 15.**

    ·
    **Hickman, G. R. (Ed.) (2016).**
    **_Leading Organizations: Perspectives for a new era._ Edited. (3rd ed.) Thousand Oaks, CA: Sage.**

    ·
    **Parks, S. D. (2005).**
    **_Leadership Can be Taught: A Bold Approach for a New World._ Boston, Mass: Harvard Business Review Press.**

    ·
    **Raelin, J. A. (2016). Imagine there are no leaders: Reframing leadership as collaborative agency.**
    **_Leadership,_ 12(2), 131-158.**

    ·
    **Rost, Joseph. (1993).**
    **_Leadership for the 21st Century._ Westport, CN: Praeger**

    **## PostIndustrialLeadershipTheoriesREADINGS.docx**

    Post-Industrial Leadership Theories

    ### Review Notes on Post-Industrial Leadership Theories

    The leadership theories mentioned here are provided for review of the post-industrial view of leadership studies, as mentioned in the article by Rost and Barker, (2000). It will be helpful to review the following resources to become fully familiar with the approaches to exercising leadership in the current context of organizational life, however this is not a complete list as theories emerge in the literature as reflected in a thorough review of the relevant literature. The following are a few brief summaries and it’s recommended to review the original and scholarly sources whenever possible. These are some helpful key theories that are discussed frequently:

    · Transformational Leadership (Burns, 1978: Bass and Riggio, 2006)

    · Servant Leadership, (Greenleaf, 1971)

    · Adaptive Leadership (Heifetz and Laurie, 2001:2009)

    · Relational leadership (Rost, 1993: 2003)

    Transformational Leadership

    According to Burns (1978) and Bass and Riggio (2006), leadership is a transformative process “when one or more persons engage with others in such a way that leaders and followers raise one another to higher levels of motivation and morality” (p.20). The four “I”s of Transformational Leadership include:

    **Idealized Influence (II)**- the leader serves as an ideal role model for followers; the leader "walks the talk," and is admired for this.

    **Inspirational Motivation (IM)**- Transformational leaders have the ability to inspire and motivate followers. Combined these first two I's are what constitute the transformational leader's charisma.

    **Individualized Consideration (IC)**- Transformational leaders demonstrate genuine concern for the needs and feelings of followers. This personal attention to each follower is a key element in bringing out their very best efforts.

    **Intellectual Stimulation (IS)**- the leader challenges followers to be innovative and creative. A common misunderstanding is that transformational leaders are "soft," but the truth is that they constantly challenge followers to higher levels of performance.

    ### Servant Leadership

    A natural feeling to serve first which aspires one to lead and become concerned with the health, welfare, and the development of those being lead (Greenleaf, 1971). The test of servant leadership is whether the people being served “while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants?” (Greenleaf, 1970, p.7). Like other contemporary views of leadership, Greenleaf’s servant leadership downplays power or authoritarian dynamics and makes room for leadership to be exercised independently of position.

    #### Ten Principles of Servant Leadership:

    1.
    **Listening**

    a. Traditionally, leaders have been valued for their communication and decision-making skills. Servant-leaders must reinforce these important skills by making a deep commitment to listening intently to others. Servant-leaders seek to identify and clarify the will of a group. They seek to listen receptively to what is being said (and not said).

    b. Listening also encompasses getting in touch with one's inner voice, and seeking to understand what one's body, spirit, and mind are communicating.

    2.
    **Empathy**

    Servant-leaders strive to understand and empathize with others. People need to be accepted and recognized for their special and unique spirit. One must assume the good intentions of coworkers and not reject them as people, even when forced to reject their behavior or performance.

    3.
    **Healing**

    Learning to heal is a powerful force for transformation and integration. One of the great strengths of servant-leadership is the potential for healing oneself and others. In "The Servant as Leader", Greenleaf writes, "There is something subtle communicated to one who is being served and led if, implicit in the compact between the servant-leader and led is the understanding that the search for wholeness is something that they have."

    4.
    **Awareness**

    General awareness, and especially self-awareness, strengthens the servant-leader. Making a commitment to foster awareness can be scary–one never knows that one may discover! As Greenleaf observed, "Awareness is not a giver of solace – it's just the opposite. It disturbed. They are not seekers of solace. They have their own inner security."

    5.
    **Persuasion**

    Servant-leaders rely on persuasion, rather than positional authority in making decisions. Servant-leaders seek to convince others, rather than coerce compliance. This particular element offers one of the clearest distinctions between the traditional authoritarian model and that of servant-leadership. The servant-leader is effective at building consensus within groups.

    6.
    **Conceptualization**

    Servant-leaders seek to nurture their abilities to "dream great dreams." The ability to look at a problem (or an organization) from a conceptualizing perspective means that one must think beyond day-to-day realities. Servant-leaders must seek a delicate balance between conceptualization and day-to-day focus.

    7.
    **Foresight**

    Foresight is a characteristic that enables servant-leaders to understand lessons from the past, the realities of the present, and the likely consequence of a decision in the future. It is deeply rooted in the intuitive mind.

    8.
    **Stewardship**

    Robert Greenleaf's view of all institutions was one in which CEO's, staff, directors, and trustees all play significance roles in holding their institutions in trust for the great good of society.

    9.
    **Commitment to the Growth of People**

    Servant-leaders believe that people have an intrinsic value beyond their tangible contributions as workers. As such, servant-leaders are deeply committed to a personal, professional, and spiritual growth of each and every individual within the organization.

    10.
    **Building Community**

    Servant-leaders are aware that the shift from local communities to large institutions as the primary shaper of human lives has changed our perceptions and has caused a feeling of loss. Servant-leaders seek to identify a means for building community among those who work within a given institution.

    #### Resources

    ·
    [Principles of Servant Leadership](http://www.butler.edu/volunteer/resources/principles-of-servant-leadership.)

    · Greenleaf Center for Servant Leadership. (2017, May 17).
    [_Robert K. Greenleaf, servant-leader_](https://youtu.be/afOByZ8JlrE?si=z8usQiVezUcwOWRF)[Video]. YouTube. [18:52]

    ### Adaptive Leadership (Heifetz and Laurie, 2001)

    The view of leadership as a process, generally collective and delineates between the functions of authority (management) and leadership. Leadership is mobilizing people for adaptive work. Rather than fulfilling the expectation that they will provide answers, leaders have to ask tough questions. Rather than protecting people from outside threats, leaders should allow them to feel the pinch of reality in order to stimulate them to adapt. Instead of orienting people to their current roles, leaders must disorient them so that new relationships can develop. Instead of quelling conflict, leaders have to draw the issues out. Instead of maintaining norms, leaders have to challenge "the way we do business" and help others distinguish immutable values from historical practices that must go (Heifetz and Laurie, 2001, para.7).

    ### Relational Leadership

    A relational and ethical process of people working together attempting to accomplish positive change by engaging in agreed upon goals (Rost, 1993; Hickman, 2010).

    Rost (1993) builds on the idea of an individuals’ influence and focuses on the relational aspect and influence process of leadership. In fact, he defines leadership as “an influence relationship among leaders and followers who intend real changes that reflect their mutual purposes” (p.102). This definition of leadership emphasizes the importance of the human relationship and the ability to create an influence that does not necessarily depend on formal authority, but rather is built on shared goals in a post-industrial society. This emphasis on leadership as an influence process and on the importance of relationships between members of an organization is an egalitarian, power-sharing model that emphasizes the importance of process (Rost, 1993).

    #### Resources

    ·
    [Feature Article: A Tribute to Joseph C. Rost: Understanding Leadership in the 21st Century](http://integralleadershipreview.com/5636-feature-article-a-tribute-to-joseph-c-rost-understanding-leadership-in-the-21st-century/)

    · Rost on 21st cent leadership-1.pdf (Available online in course LED602)

    · Bass, B. M., & Riggio, R. E. (2006).
    _Transformational leadership_. Mahwah, NJ: Erlbaum.

    · Burns, J.M. (1978).
    _Leadership._ New York, NY: Harper & Row.

    · Freire, P. (1990).
    _Pedagogy of the Oppressed._ New York, NY: Continuum.

    · Goethals, G. & Sorenson, G. (Eds.) (2006).
    _The Quest for a General Theory of Leadership._ Northampton, MA: Edward Elgar Publishing, Inc. 12.

    · Greenleaf, R. (2008).
    _The Servant as Leader Essay._ Rev. Edition. The Greenleaf Center for Servant Leadership.

    · Heifetz, R. & Linsky, M. (2002).
    _Leadership on the line: Staying alive through the dangers of leading._ Boston, MA: Harvard Business School Press. 14.

    · Heifetz, R., Grashow, A. & Linsky, M (2009).
    _The Practice of Adaptive Leadership: tools and tactics for changing your organization and world._ Boston, MA: Harvard Business Press. 15.

    · Hickman, G. R. (Ed.) (2016).
    _Leading Organizations: Perspectives for a new era_. Edited. (3rd ed.) Thousand Oaks, CA: Sage.

    · Parks, S. D. (2005).
    _Leadership Can be Taught: A Bold Approach for a New World._ Boston, Mass: Harvard Business Review Press.

    · Raelin, J. A. (2016). Imagine there are no leaders: Reframing leadership as collaborative agency.
    _Leadership_, 12(2), 131-158.

    · Rost, Joseph. (1993).
    _Leadership for the 21st Century_. Westport, CN: Praeger

    **## Week1ReflectionDiscussionPostHM.docx**

    **Week 1: Reflection**

    **After viewing the materials from this Module, especially the two articles about post-industrial leadership, reflect on the following questions:**

    ·
    **How does the new information impact you?**

    ·
    **How will you use the new information?**

    ·
    **What value does this have for you?**

    **Your response should demonstrate thoughtful consideration of the ideas and concepts presented in this module.**

    **Post an initial 200+ word.**

    **Use theme sentences and paragraph format.**

    **Post-Industrial Leadership Theories**

    **Review Notes on Post-Industrial Leadership Theories**

    **The leadership theories mentioned here are provided for review of the post-industrial view of leadership studies, as mentioned in the article by Rost and Barker, (2000). It will be helpful to review the following resources to become fully familiar with the approaches to exercising leadership in the current context of organizational life, however this is not a complete list as theories emerge in the literature as reflected in a thorough review of the relevant literature. The following are a few brief summaries and it’s recommended to review the original and scholarly sources whenever possible. These are some helpful key theories that are discussed frequently:**

    ·
    **Transformational Leadership (Burns, 1978: Bass and Riggio, 2006)**

    ·
    **Servant Leadership, (Greenleaf, 1971)**

    ·
    **Adaptive Leadership (Heifetz and Laurie, 2001:2009)**

    ·
    **Relational leadership (Rost, 1993: 2003)**

    **Transformational Leadership**

    **According to Burns (1978) and Bass and Riggio (2006), leadership is a transformative process “when one or more persons engage with others in such a way that leaders and followers raise one another to higher levels of motivation and morality” (p.20). The four “I”s of Transformational Leadership include:**

    ·
    **Idealized Influence (II) – the leader serves as an ideal role model for followers; the leader "walks the talk," and is admired for this.**

    ·
    **Inspirational Motivation (IM) – Transformational leaders have the ability to inspire and motivate followers. Combined these first two I's are what constitute the transformational leader's charisma.**

    ·
    **Individualized Consideration (IC) – Transformational leaders demonstrate genuine concern for the needs and feelings of followers. This personal attention to each follower is a key element in bringing out their very best efforts.**

    ·
    **Intellectual Stimulation (IS) – the leader challenges followers to be innovative and creative. A common misunderstanding is that transformational leaders are "soft," but the truth is that they constantly challenge followers to higher levels of performance.**

    **Servant Leadership**

    **A natural feeling to serve first which aspires one to lead and become concerned with the health, welfare, and the development of those being lead (Greenleaf, 1971). The test of servant leadership is whether the people being served “while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants?” (Greenleaf, 1970, p.7). Like other contemporary views of leadership, Greenleaf’s servant leadership downplays power or authoritarian dynamics and makes room for leadership to be exercised independently of position.**

    **Ten Principles of Servant Leadership:**

    1.
    **Listening**

    a.
    **Traditionally, leaders have been valued for their communication and decision-making skills. Servant-leaders must reinforce these important skills by making a deep commitment to listening intently to others. Servant-leaders seek to identify and clarify the will of a group. They seek to listen receptively to what is being said (and not said).**

    b.
    **Listening also encompasses getting in touch with one's inner voice, and seeking to understand what one's body, spirit, and mind are communicating.**

    2.
    **Empathy**
    **Servant-leaders strive to understand and empathize with others. People need to be accepted and recognized for their special and unique spirit. One must assume the good intentions of coworkers and not reject them as people, even when forced to reject their behavior or performance.**

    3.
    **Healing**
    **Learning to heal is a powerful force for transformation and integration. One of the great strengths of servant-leadership is the potential for healing oneself and others. In "The Servant as Leader", Greenleaf writes, "There is something subtle communicated to one who is being served and led if, implicit in the compact between the servant-leader and led is the understanding that the search for wholeness is something that they have."**

    4.
    **Awareness**
    **General awareness, and especially self-awareness, strengthens the servant-leader. Making a commitment to foster awareness can be scary–one never knows that one may discover! As Greenleaf observed, "Awareness is not a giver of solace – it's just the opposite. It disturbed. They are not seekers of solace. They have their own inner security."**

    5.
    **Persuasion**
    **Servant-leaders rely on persuasion, rather than positional authority in making decisions. Servant-leaders seek to convince others, rather than coerce compliance. This particular element offers one of the clearest distinctions between the traditional authoritarian model and that of servant-leadership. The servant-leader is effective at building consensus within groups.**

    6.
    **Conceptualization**
    **Servant-leaders seek to nurture their abilities to "dream great dreams." The ability to look at a problem (or an organization) from a conceptualizing perspective means that one must think beyond day-to-day realities. Servant-leaders must seek a delicate balance between conceptualization and day-to-day focus.**

    7.
    **Foresight**
    **Foresight is a characteristic that enables servant-leaders to understand lessons from the past, the realities of the present, and the likely consequence of a decision in the future. It is deeply rooted in the intuitive mind.**

    8.
    **Stewardship**
    **Robert Greenleaf's view of all institutions was one in which CEO's, staff, directors, and trustees all play significance roles in holding their institutions in trust for the great good of society.**

    9.
    **Commitment to the Growth of People**
    **Servant-leaders believe that people have an intrinsic value beyond their tangible contributions as workers. As such, servant-leaders are deeply committed to a personal, professional, and spiritual growth of each and every individual within the organization.**

    10.
    **Building Community**
    **Servant-leaders are aware that the shift from local communities to large institutions as the primary shaper of human lives has changed our perceptions and has caused a feeling of loss. Servant-leaders seek to identify a means for building community among those who work within a given institution.**

    **Resources**

    ·
    **Greenleaf Center for Servant Leadership. (2017, May 17).** [**Robert K. Greenleaf, servant-leader**](https://youtu.be/afOByZ8JlrE?si=z8usQiVezUcwOWRF) **[Video]. YouTube. [18:52]**

    **Adaptive Leadership (Heifetz and Laurie, 2001)**

    **The view of leadership as a process, generally collective and delineates between the functions of authority (management) and leadership. Leadership is mobilizing people for adaptive work. Rather than fulfilling the expectation that they will provide answers, leaders have to ask tough questions. Rather than protecting people from outside threats, leaders should allow them to feel the pinch of reality in order to stimulate them to adapt. Instead of orienting people to their current roles, leaders must disorient them so that new relationships can develop. Instead of quelling conflict, leaders have to draw the issues out. Instead of maintaining norms, leaders have to challenge "the way we do business" and help others distinguish immutable values from historical practices that must go (Heifetz and Laurie, 2001, para.7).**

    **Relational Leadership**

    **A relational and ethical process of people working together attempting to accomplish positive change by engaging in agreed upon goals (Rost, 1993; Hickman, 2010). Rost (1993) builds on the idea of an individuals’ influence and focuses on the relational aspect and influence process of leadership. In fact, he defines leadership as “an influence relationship among leaders and followers who intend real changes that reflect their mutual purposes” (p.102). This definition of leadership emphasizes the importance of the human relationship and the ability to create an influence that does not necessarily depend on formal authority, but rather is built on shared goals in a post-industrial society. This emphasis on leadership as an influence process and on the importance of relationships between members of an organization is an egalitarian, power-sharing model that emphasizes the importance of process (Rost, 1993).**

    **Resources**

    ·
    [**Feature Article: A Tribute to Joseph C. Rost: Understanding Leadership in the 21st Century**](http://integralleadershipreview.com/5636-feature-article-a-tribute-to-joseph-c-rost-understanding-leadership-in-the-21st-century/)

    ·
    [**Rost on 21st Century Leadership**](https://navigate.nu.edu/content/enforced/305045-LED602-122156-SA2610W2-M/Remediated/Rost%20on%2021st%20cent%20leadership-1.pdf?isCourseFile=true&ou=305045)

    ·
    **Bass, B. M., & Riggio, R. E. (2006).**
    **_Transformational leadership._ Mahwah, NJ: Erlbaum.**

    ·
    **Burns, J.M. (1978).**
    **_Leadership._ New York, NY: Harper & Row.**

    ·
    **Freire, P. (1990).**
    **_Pedagogy of the Oppressed._ New York, NY: Continuum.**

    ·
    **Goethals, G. & Sorenson, G. (Eds.) (2006).**
    **_The Quest for a General Theory of Leadership._ Northampton, MA: Edward Elgar Publishing, Inc. 12.**

    ·
    **Greenleaf, R. (2008).**
    **_The Servant as Leader Essay._ Rev. Edition. The Greenleaf Center for Servant Leadership.**

    ·
    **Heifetz, R. & Linsky, M. (2002).**
    **_Leadership on the line: Staying alive through the dangers of leading._ Boston, MA: Harvard Business School Press. 14.**

    ·
    **Heifetz, R., Grashow, A. & Linsky, M (2009).**
    **_The Practice of Adaptive Leadership: tools and tactics for changing your organization and world._ Boston, MA: Harvard Business Press. 15.**

    ·
    **Hickman, G. R. (Ed.) (2016).**
    **_Leading Organizations: Perspectives for a new era._ Edited. (3rd ed.) Thousand Oaks, CA: Sage.**

    ·
    **Parks, S. D. (2005).**
    **_Leadership Can be Taught: A Bold Approach for a New World._ Boston, Mass: Harvard Business Review Press.**

    ·
    **Raelin, J. A. (2016). Imagine there are no leaders: Reframing leadership as collaborative agency.**
    **_Leadership,_ 12(2), 131-158.**

    ·
    **Rost, Joseph. (1993).**
    **_Leadership for the 21st Century._ Westport, CN: Praeger**

  • [Solved] Business & Finance Week 8 Assignment- Capstone

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    **files (3)** – ## Week8AssignmentInstructions-Capstone.docx – ## Week8LearningResources-Capstone.docx – ## WAL_MBAX_6990_assignmentTemplate1.docx **## Week8AssignmentInstructions-Capstone.docx** **Week 8 Assignment** **Capstone** **Section 3: The Organizational Strategy- Part 1** For the Assignm…

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    Assignment Prompt & Instructions

    **files (3)**

    – ## Week8AssignmentInstructions-Capstone.docx

    – ## Week8LearningResources-Capstone.docx

    – ## WAL_MBAX_6990_assignmentTemplate1.docx

    **## Week8AssignmentInstructions-Capstone.docx**

    **Week 8 Assignment**

    **Capstone**

    **Section 3: The Organizational Strategy- Part 1**

    For the Assignments in this module, you will continue in the role of a consultant who has been hired by the CEO of your selected company to lead a tiger team tasked with addressing issues the organization is facing.

    You will continue to use the same organization you selected in Week 1. You have already analyzed the culture, social and economic climate, and purpose of the organization and evaluated the organization’s health and readiness and opportunities for change. In this final section, you will combine all your previous work and develop a strategy for the organization to address the issue(s) you have identified and help improve its performance over the next 3–5 years. As in previous weeks and for the purposes of this exercise, you are at liberty to use your creativity to fill in gaps in the details about the organization. Be sure to consider the different functional areas, or business units, within the organization to ensure thorough strategy development, validation, and implementation.

    This week, you will begin to compile Section 3 of your playbook. Be sure to address the requirements for Part 1 and include specific examples (where appropriate) and relevant citations from the Learning Resources, the Walden Library, and/or other appropriate academic sources to support your work.

    **To prepare for this Assignment:**

    · Return to your MBAX 6990 Assignment Template to complete Section 3—Part 1 of your strategy playbook.

    **Submit** your 2- to 3-page strategy development for the selected organization, to include the following:

    **Part 1: Developing the Strategy**

    · Based on the organizational issue previously identified (and in light of the organization’s mission, culture, and practices), propose the strategy you will develop for the organization related to improved organizational performance.

    · Examine how the diverse perspectives of the organization’s internal and external customers/stakeholders (i.e., customers, employees, and the community) influence the development and execution of this business strategy.

    · Identify anticipated risks associated with your proposed business strategy.

    **## Week8LearningResources-Capstone.docx**

    **Week 8 Learning Resources**

    **Capstone**

    **Developing a Strategy**

    Think of some organizations where you have worked or with which you are familiar and consider how the engagement levels are compared among them. Did any of them have extremely high or low levels of engagement from either the employees, customers, or other stakeholders? Most organizations would aim for high levels of engagement, and they will be better equipped to accomplish this through an engagement strategy, which is the concept you will explore through these resources.

    · Adobor, H. (2019).
    [Opening up strategy formulation: Benefits, risks, and some suggestionsLinks to an external site.](https://go.openathens.net/redirector/waldenu.edu?url=https://www.sciencedirect.com/science/article/pii/S0007681319300059?via=ihub).
    _Business Horizons_ ,
    _62_ (3), 383–393. https://doi.org /10.1016/j.bushor.2019.01.005

    · Gruner, R. L. (2021, May 14).
    [4 strategies to simplify the customer journey](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH06CWV-PDF-ENG%2Frich-text).
    _Harvard Business Review Digital Articles_ , 1–6. http://hbr.org

    · Kinni, T. (2021, March 2).
    [Arguing your way to better strategyLinks to an external site.](https://www.strategy-business.com/article/Arguing-your-way-to-better-strategy).
    _strategy+business_ , (103). https://www.strategy-business.com/article/Arguing-your-way-to-better-strategy

    · Oberholzer-Gee, F. (2021).
    [Eliminate strategic overload](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FR2103E-PDF-ENG%2Frich-text).
    _Harvard Business Review_ ,
    _99_ (3), 88–97. http://hbr.org

    · Reddy, N. (2018, February 12).
    [_Want a successful business? Build an effective strategy_ Links to an external site.](https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf). Forbes.
    [https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf](https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf)

    **Internal and External Stakeholder Influence**

    Have you ever been disappointed by a product you bought or service you used? Maybe you asked yourself, “Have the people making this ever tried it?” Supposing the company behind the product or service wanted to succeed in business, it would benefit them to hear that feedback and use it to update their strategy to make the necessary improvements. By listening and being more responsive to stakeholders—whether they are external (customers, community) or internal (employees), organizations can incorporate more diverse perspectives into their strategy. Using these resources, you will examine the influence of internal and external stakeholders.

    · CECP. (2010, August 10).
    [_Michael Porter: Creating shared valueLinks to an external site._](https://www.youtube.com/watch?v=z2oS3zk8VA4)[Video]. YouTube. https://www.youtube.com/watch?v=z2oS3zk8VA4

    · Expert Panel Forbes Communications Council. (2021, June 30).
    [_13 questions executives can use to assess their own communications plans_ Links to an external site.](https://www.forbes.com/sites/forbescommunicationscouncil/2021/06/30/13-questions-executives-can-use-to-assess-their-own-communications-plans/?sh=1e76a31b5f30). Forbes. https://www.forbes.com/sites/forbescommunicationscouncil/2021/06/30/13-questions-executives-can-use-to-assess-their-own-communications-plans/?sh=1e76a31b5f30

    · Lofgren, J. (2020, November 16).
    [_Diversity isn’t an outcome; it’s a strategy for business success_ Links to an external site.](https://www.forbes.com/sites/forbescoachescouncil/2020/11/16/diversity-isnt-an-outcome-its-a-strategy-for-business-success/?sh=1e5fc09444d5). Forbes. https://www.forbes.com/sites/forbescoachescouncil/2020/11/16/diversity-isnt-an-outcome-its-a-strategy-for-business-success/?sh=1e5fc09444d5

    · Morphy, T. (n.d.).
    [_Stakeholder influence_ .Links to an external site.](https://www.stakeholdermap.com/stakeholder-influence.html) Stakeholdermap.com. https://www.stakeholdermap.com/stakeholder-influence.html

    · Palmer, K. (2020, March 30).
    [_How employee diversity benefits the strategic planning process_ Links to an external site.](https://trainingindustry.com/articles/diversity-equity-and-inclusion/how-employee-diversity-benefits-the-strategic-planning-process/). Training Industry. https://trainingindustry.com/articles/diversity-equity-and-inclusion/how-employee-diversity-benefits-the-strategic-planning-process/

    · Sedmak, J. (2021, March 11).
    [_What is stakeholder engagement, and why is it important for strategic planning?_ Links to an external site.](https://www.smestrategy.net/blog/stakeholder-engagement-management-for-strategic-planning) SME Strategy Consulting.
    [https://www.smestrategy.net/blog/stakeholder-engagement-management-for-strategic-planning](https://www.smestrategy.net/blog/stakeholder-engagement-management-for-strategic-planning)

    **## WAL_MBAX_6990_assignmentTemplate1.docx**

    Strategy Playbook for Exceptional Results

    Report prepared by: Replace this text with your name.

    Date: Replace this text with the submission date.

    Walden University

    MBAX 6990: Capstone: Sustainable Business Practices and Strategies

    1

    Table of Contents
    Executive Summary 4
    Section 1: The Organizational Profile 5
    Part 1: Analyzing the Organizational Culture 6
    Heading 6
    Heading 6
    Heading 6
    Part 2: Analyzing the Social and Economic Climate 7
    Heading 7
    Heading 7
    Heading 7
    Part 3: Analyzing the Purpose of the Organization 8
    Heading 8
    Heading 8
    Heading 8
    Section 2: Organizational Readiness for Change 9
    Part 1: Evaluating the Health of the Organization 10
    Heading 10
    Heading 10
    Heading 10
    Part 2A: Evaluating the Need and Opportunity for Change 11
    Heading 11
    Heading 11
    Heading 11
    Part 2B: Evaluating the Need and Opportunity for Change 12
    Heading 12
    Heading 12
    Heading 12
    Part 3: Evaluating Organizational Readiness 13
    Heading 13
    Heading 13
    Heading 13
    Section 3: The Organizational Strategy 14
    Part 1: Developing the Strategy 15
    Heading 15
    Heading 15
    Heading 15
    Part 2: Validating the Strategy 16
    Heading 16
    Heading 16
    Heading 16
    Part 3: Implementing the Strategy 17
    Heading 17
    Heading 17
    Heading 17
    References 18
    Appendix A 19
    Appendix B 20

    ## Executive Summary

    Replace this text with your executive summary, which is not to be submitted until Week 8 after all three sections of the strategy playbook have been completed.

    ## Section 1: The Organizational Profile

    ## **Part 1: Analyzing the Organizational Culture**

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 1.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 2: Analyzing the Social and Economic Climate

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 2.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 3: Analyzing the Purpose of the Organization

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 3.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Section 2: Organizational Readiness for Change

    ## Part 1: Evaluating the Health of the Organization

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 4.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 2A: Evaluating the Need and Opportunity for Change

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 4.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

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    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 2B: Evaluating the Need and Opportunity for Change

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 5.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 3: Evaluating Organizational Readiness

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 5.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Section 3: The Organizational Strategy

    ## Part 1: Developing the Strategy

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 6.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 2: Validating the Strategy

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 7.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

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    ### Heading

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    ## Part 3: Implementing the Strategy

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 8.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## **References**

    [Please delete this note before submitting your Assignment. For more information about formatting your reference list, please visit the following site:
    [https://academicguides.waldenu.edu/writingcenter/apa/references](https://academicguides.waldenu.edu/writingcenter/apa/references).]

    Include appropriately formatted references to support your Assignment. Refer to the Assignment guidelines for further information on the requirements.

    ## Appendix A

    ## Appendix B

    2

    **## WAL_MBAX_6990_assignmentTemplate1.docx**

    Strategy Playbook for Exceptional Results

    Report prepared by: Replace this text with your name.

    Date: Replace this text with the submission date.

    Walden University

    MBAX 6990: Capstone: Sustainable Business Practices and Strategies

    1

    Table of Contents
    Executive Summary 4
    Section 1: The Organizational Profile 5
    Part 1: Analyzing the Organizational Culture 6
    Heading 6
    Heading 6
    Heading 6
    Part 2: Analyzing the Social and Economic Climate 7
    Heading 7
    Heading 7
    Heading 7
    Part 3: Analyzing the Purpose of the Organization 8
    Heading 8
    Heading 8
    Heading 8
    Section 2: Organizational Readiness for Change 9
    Part 1: Evaluating the Health of the Organization 10
    Heading 10
    Heading 10
    Heading 10
    Part 2A: Evaluating the Need and Opportunity for Change 11
    Heading 11
    Heading 11
    Heading 11
    Part 2B: Evaluating the Need and Opportunity for Change 12
    Heading 12
    Heading 12
    Heading 12
    Part 3: Evaluating Organizational Readiness 13
    Heading 13
    Heading 13
    Heading 13
    Section 3: The Organizational Strategy 14
    Part 1: Developing the Strategy 15
    Heading 15
    Heading 15
    Heading 15
    Part 2: Validating the Strategy 16
    Heading 16
    Heading 16
    Heading 16
    Part 3: Implementing the Strategy 17
    Heading 17
    Heading 17
    Heading 17
    References 18
    Appendix A 19
    Appendix B 20

    ## Executive Summary

    Replace this text with your executive summary, which is not to be submitted until Week 8 after all three sections of the strategy playbook have been completed.

    ## Section 1: The Organizational Profile

    ## **Part 1: Analyzing the Organizational Culture**

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 1.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 2: Analyzing the Social and Economic Climate

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 2.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 3: Analyzing the Purpose of the Organization

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 3.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Section 2: Organizational Readiness for Change

    ## Part 1: Evaluating the Health of the Organization

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 4.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 2A: Evaluating the Need and Opportunity for Change

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 4.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 2B: Evaluating the Need and Opportunity for Change

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 5.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 3: Evaluating Organizational Readiness

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 5.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Section 3: The Organizational Strategy

    ## Part 1: Developing the Strategy

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 6.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 2: Validating the Strategy

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 7.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 3: Implementing the Strategy

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 8.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## **References**

    [Please delete this note before submitting your Assignment. For more information about formatting your reference list, please visit the following site:
    [https://academicguides.waldenu.edu/writingcenter/apa/references](https://academicguides.waldenu.edu/writingcenter/apa/references).]

    Include appropriately formatted references to support your Assignment. Refer to the Assignment guidelines for further information on the requirements.

    ## Appendix A

    ## Appendix B

    2

    **## Week8AssignmentInstructions-Capstone.docx**

    **Week 8 Assignment**

    **Capstone**

    **Section 3: The Organizational Strategy- Part 1**

    For the Assignments in this module, you will continue in the role of a consultant who has been hired by the CEO of your selected company to lead a tiger team tasked with addressing issues the organization is facing.

    You will continue to use the same organization you selected in Week 1. You have already analyzed the culture, social and economic climate, and purpose of the organization and evaluated the organization’s health and readiness and opportunities for change. In this final section, you will combine all your previous work and develop a strategy for the organization to address the issue(s) you have identified and help improve its performance over the next 3–5 years. As in previous weeks and for the purposes of this exercise, you are at liberty to use your creativity to fill in gaps in the details about the organization. Be sure to consider the different functional areas, or business units, within the organization to ensure thorough strategy development, validation, and implementation.

    This week, you will begin to compile Section 3 of your playbook. Be sure to address the requirements for Part 1 and include specific examples (where appropriate) and relevant citations from the Learning Resources, the Walden Library, and/or other appropriate academic sources to support your work.

    **To prepare for this Assignment:**

    · Return to your MBAX 6990 Assignment Template to complete Section 3—Part 1 of your strategy playbook.

    **Submit** your 2- to 3-page strategy development for the selected organization, to include the following:

    **Part 1: Developing the Strategy**

    · Based on the organizational issue previously identified (and in light of the organization’s mission, culture, and practices), propose the strategy you will develop for the organization related to improved organizational performance.

    · Examine how the diverse perspectives of the organization’s internal and external customers/stakeholders (i.e., customers, employees, and the community) influence the development and execution of this business strategy.

    · Identify anticipated risks associated with your proposed business strategy.

    **## Week8LearningResources-Capstone.docx**

    **Week 8 Learning Resources**

    **Capstone**

    **Developing a Strategy**

    Think of some organizations where you have worked or with which you are familiar and consider how the engagement levels are compared among them. Did any of them have extremely high or low levels of engagement from either the employees, customers, or other stakeholders? Most organizations would aim for high levels of engagement, and they will be better equipped to accomplish this through an engagement strategy, which is the concept you will explore through these resources.

    · Adobor, H. (2019).
    [Opening up strategy formulation: Benefits, risks, and some suggestionsLinks to an external site.](https://go.openathens.net/redirector/waldenu.edu?url=https://www.sciencedirect.com/science/article/pii/S0007681319300059?via=ihub).
    _Business Horizons_ ,
    _62_ (3), 383–393. https://doi.org /10.1016/j.bushor.2019.01.005

    · Gruner, R. L. (2021, May 14).
    [4 strategies to simplify the customer journey](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH06CWV-PDF-ENG%2Frich-text).
    _Harvard Business Review Digital Articles_ , 1–6. http://hbr.org

    · Kinni, T. (2021, March 2).
    [Arguing your way to better strategyLinks to an external site.](https://www.strategy-business.com/article/Arguing-your-way-to-better-strategy).
    _strategy+business_ , (103). https://www.strategy-business.com/article/Arguing-your-way-to-better-strategy

    · Oberholzer-Gee, F. (2021).
    [Eliminate strategic overload](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FR2103E-PDF-ENG%2Frich-text).
    _Harvard Business Review_ ,
    _99_ (3), 88–97. http://hbr.org

    · Reddy, N. (2018, February 12).
    [_Want a successful business? Build an effective strategy_ Links to an external site.](https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf). Forbes.
    [https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf](https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf)

    **Internal and External Stakeholder Influence**

    Have you ever been disappointed by a product you bought or service you used? Maybe you asked yourself, “Have the people making this ever tried it?” Supposing the company behind the product or service wanted to succeed in business, it would benefit them to hear that feedback and use it to update their strategy to make the necessary improvements. By listening and being more responsive to stakeholders—whether they are external (customers, community) or internal (employees), organizations can incorporate more diverse perspectives into their strategy. Using these resources, you will examine the influence of internal and external stakeholders.

    · CECP. (2010, August 10).
    [_Michael Porter: Creating shared valueLinks to an external site._](https://www.youtube.com/watch?v=z2oS3zk8VA4)[Video]. YouTube. https://www.youtube.com/watch?v=z2oS3zk8VA4

    · Expert Panel Forbes Communications Council. (2021, June 30).
    [_13 questions executives can use to assess their own communications plans_ Links to an external site.](https://www.forbes.com/sites/forbescommunicationscouncil/2021/06/30/13-questions-executives-can-use-to-assess-their-own-communications-plans/?sh=1e76a31b5f30). Forbes. https://www.forbes.com/sites/forbescommunicationscouncil/2021/06/30/13-questions-executives-can-use-to-assess-their-own-communications-plans/?sh=1e76a31b5f30

    · Lofgren, J. (2020, November 16).
    [_Diversity isn’t an outcome; it’s a strategy for business success_ Links to an external site.](https://www.forbes.com/sites/forbescoachescouncil/2020/11/16/diversity-isnt-an-outcome-its-a-strategy-for-business-success/?sh=1e5fc09444d5). Forbes. https://www.forbes.com/sites/forbescoachescouncil/2020/11/16/diversity-isnt-an-outcome-its-a-strategy-for-business-success/?sh=1e5fc09444d5

    · Morphy, T. (n.d.).
    [_Stakeholder influence_ .Links to an external site.](https://www.stakeholdermap.com/stakeholder-influence.html) Stakeholdermap.com. https://www.stakeholdermap.com/stakeholder-influence.html

    · Palmer, K. (2020, March 30).
    [_How employee diversity benefits the strategic planning process_ Links to an external site.](https://trainingindustry.com/articles/diversity-equity-and-inclusion/how-employee-diversity-benefits-the-strategic-planning-process/). Training Industry. https://trainingindustry.com/articles/diversity-equity-and-inclusion/how-employee-diversity-benefits-the-strategic-planning-process/

    · Sedmak, J. (2021, March 11).
    [_What is stakeholder engagement, and why is it important for strategic planning?_ Links to an external site.](https://www.smestrategy.net/blog/stakeholder-engagement-management-for-strategic-planning) SME Strategy Consulting.
    [https://www.smestrategy.net/blog/stakeholder-engagement-management-for-strategic-planning](https://www.smestrategy.net/blog/stakeholder-engagement-management-for-strategic-planning)

    **## WAL_MBAX_6990_assignmentTemplate1.docx**

    Strategy Playbook for Exceptional Results

    Report prepared by: Replace this text with your name.

    Date: Replace this text with the submission date.

    Walden University

    MBAX 6990: Capstone: Sustainable Business Practices and Strategies

    1

    Table of Contents
    Executive Summary 4
    Section 1: The Organizational Profile 5
    Part 1: Analyzing the Organizational Culture 6
    Heading 6
    Heading 6
    Heading 6
    Part 2: Analyzing the Social and Economic Climate 7
    Heading 7
    Heading 7
    Heading 7
    Part 3: Analyzing the Purpose of the Organization 8
    Heading 8
    Heading 8
    Heading 8
    Section 2: Organizational Readiness for Change 9
    Part 1: Evaluating the Health of the Organization 10
    Heading 10
    Heading 10
    Heading 10
    Part 2A: Evaluating the Need and Opportunity for Change 11
    Heading 11
    Heading 11
    Heading 11
    Part 2B: Evaluating the Need and Opportunity for Change 12
    Heading 12
    Heading 12
    Heading 12
    Part 3: Evaluating Organizational Readiness 13
    Heading 13
    Heading 13
    Heading 13
    Section 3: The Organizational Strategy 14
    Part 1: Developing the Strategy 15
    Heading 15
    Heading 15
    Heading 15
    Part 2: Validating the Strategy 16
    Heading 16
    Heading 16
    Heading 16
    Part 3: Implementing the Strategy 17
    Heading 17
    Heading 17
    Heading 17
    References 18
    Appendix A 19
    Appendix B 20

    ## Executive Summary

    Replace this text with your executive summary, which is not to be submitted until Week 8 after all three sections of the strategy playbook have been completed.

    ## Section 1: The Organizational Profile

    ## **Part 1: Analyzing the Organizational Culture**

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 1.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 2: Analyzing the Social and Economic Climate

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 2.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 3: Analyzing the Purpose of the Organization

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 3.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Section 2: Organizational Readiness for Change

    ## Part 1: Evaluating the Health of the Organization

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 4.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 2A: Evaluating the Need and Opportunity for Change

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 4.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 2B: Evaluating the Need and Opportunity for Change

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 5.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 3: Evaluating Organizational Readiness

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 5.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Section 3: The Organizational Strategy

    ## Part 1: Developing the Strategy

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 6.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 2: Validating the Strategy

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 7.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 3: Implementing the Strategy

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 8.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## **References**

    [Please delete this note before submitting your Assignment. For more information about formatting your reference list, please visit the following site:
    [https://academicguides.waldenu.edu/writingcenter/apa/references](https://academicguides.waldenu.edu/writingcenter/apa/references).]

    Include appropriately formatted references to support your Assignment. Refer to the Assignment guidelines for further information on the requirements.

    ## Appendix A

    ## Appendix B

    2

    **## Week8AssignmentInstructions-Capstone.docx**

    **Week 8 Assignment**

    **Capstone**

    **Section 3: The Organizational Strategy- Part 1**

    For the Assignments in this module, you will continue in the role of a consultant who has been hired by the CEO of your selected company to lead a tiger team tasked with addressing issues the organization is facing.

    You will continue to use the same organization you selected in Week 1. You have already analyzed the culture, social and economic climate, and purpose of the organization and evaluated the organization’s health and readiness and opportunities for change. In this final section, you will combine all your previous work and develop a strategy for the organization to address the issue(s) you have identified and help improve its performance over the next 3–5 years. As in previous weeks and for the purposes of this exercise, you are at liberty to use your creativity to fill in gaps in the details about the organization. Be sure to consider the different functional areas, or business units, within the organization to ensure thorough strategy development, validation, and implementation.

    This week, you will begin to compile Section 3 of your playbook. Be sure to address the requirements for Part 1 and include specific examples (where appropriate) and relevant citations from the Learning Resources, the Walden Library, and/or other appropriate academic sources to support your work.

    **To prepare for this Assignment:**

    · Return to your MBAX 6990 Assignment Template to complete Section 3—Part 1 of your strategy playbook.

    **Submit** your 2- to 3-page strategy development for the selected organization, to include the following:

    **Part 1: Developing the Strategy**

    · Based on the organizational issue previously identified (and in light of the organization’s mission, culture, and practices), propose the strategy you will develop for the organization related to improved organizational performance.

    · Examine how the diverse perspectives of the organization’s internal and external customers/stakeholders (i.e., customers, employees, and the community) influence the development and execution of this business strategy.

    · Identify anticipated risks associated with your proposed business strategy.

    **## Week8LearningResources-Capstone.docx**

    **Week 8 Learning Resources**

    **Capstone**

    **Developing a Strategy**

    Think of some organizations where you have worked or with which you are familiar and consider how the engagement levels are compared among them. Did any of them have extremely high or low levels of engagement from either the employees, customers, or other stakeholders? Most organizations would aim for high levels of engagement, and they will be better equipped to accomplish this through an engagement strategy, which is the concept you will explore through these resources.

    · Adobor, H. (2019).
    [Opening up strategy formulation: Benefits, risks, and some suggestionsLinks to an external site.](https://go.openathens.net/redirector/waldenu.edu?url=https://www.sciencedirect.com/science/article/pii/S0007681319300059?via=ihub).
    _Business Horizons_ ,
    _62_ (3), 383–393. https://doi.org /10.1016/j.bushor.2019.01.005

    · Gruner, R. L. (2021, May 14).
    [4 strategies to simplify the customer journey](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FH06CWV-PDF-ENG%2Frich-text).
    _Harvard Business Review Digital Articles_ , 1–6. http://hbr.org

    · Kinni, T. (2021, March 2).
    [Arguing your way to better strategyLinks to an external site.](https://www.strategy-business.com/article/Arguing-your-way-to-better-strategy).
    _strategy+business_ , (103). https://www.strategy-business.com/article/Arguing-your-way-to-better-strategy

    · Oberholzer-Gee, F. (2021).
    [Eliminate strategic overload](https://waldenu.instructure.com/courses/247046/external_tools/retrieve?url=https%3A%2F%2Fservices.hbsp.harvard.edu%2Flti%2Flinks%2FR2103E-PDF-ENG%2Frich-text).
    _Harvard Business Review_ ,
    _99_ (3), 88–97. http://hbr.org

    · Reddy, N. (2018, February 12).
    [_Want a successful business? Build an effective strategy_ Links to an external site.](https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf). Forbes.
    [https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf](https://www.forbes.com/sites/forbescoachescouncil/2018/02/12/want-a-successful-business-build-an-effective-strategy/?sh=4debe0a869bf)

    **Internal and External Stakeholder Influence**

    Have you ever been disappointed by a product you bought or service you used? Maybe you asked yourself, “Have the people making this ever tried it?” Supposing the company behind the product or service wanted to succeed in business, it would benefit them to hear that feedback and use it to update their strategy to make the necessary improvements. By listening and being more responsive to stakeholders—whether they are external (customers, community) or internal (employees), organizations can incorporate more diverse perspectives into their strategy. Using these resources, you will examine the influence of internal and external stakeholders.

    · CECP. (2010, August 10).
    [_Michael Porter: Creating shared valueLinks to an external site._](https://www.youtube.com/watch?v=z2oS3zk8VA4)[Video]. YouTube. https://www.youtube.com/watch?v=z2oS3zk8VA4

    · Expert Panel Forbes Communications Council. (2021, June 30).
    [_13 questions executives can use to assess their own communications plans_ Links to an external site.](https://www.forbes.com/sites/forbescommunicationscouncil/2021/06/30/13-questions-executives-can-use-to-assess-their-own-communications-plans/?sh=1e76a31b5f30). Forbes. https://www.forbes.com/sites/forbescommunicationscouncil/2021/06/30/13-questions-executives-can-use-to-assess-their-own-communications-plans/?sh=1e76a31b5f30

    · Lofgren, J. (2020, November 16).
    [_Diversity isn’t an outcome; it’s a strategy for business success_ Links to an external site.](https://www.forbes.com/sites/forbescoachescouncil/2020/11/16/diversity-isnt-an-outcome-its-a-strategy-for-business-success/?sh=1e5fc09444d5). Forbes. https://www.forbes.com/sites/forbescoachescouncil/2020/11/16/diversity-isnt-an-outcome-its-a-strategy-for-business-success/?sh=1e5fc09444d5

    · Morphy, T. (n.d.).
    [_Stakeholder influence_ .Links to an external site.](https://www.stakeholdermap.com/stakeholder-influence.html) Stakeholdermap.com. https://www.stakeholdermap.com/stakeholder-influence.html

    · Palmer, K. (2020, March 30).
    [_How employee diversity benefits the strategic planning process_ Links to an external site.](https://trainingindustry.com/articles/diversity-equity-and-inclusion/how-employee-diversity-benefits-the-strategic-planning-process/). Training Industry. https://trainingindustry.com/articles/diversity-equity-and-inclusion/how-employee-diversity-benefits-the-strategic-planning-process/

    · Sedmak, J. (2021, March 11).
    [_What is stakeholder engagement, and why is it important for strategic planning?_ Links to an external site.](https://www.smestrategy.net/blog/stakeholder-engagement-management-for-strategic-planning) SME Strategy Consulting.
    [https://www.smestrategy.net/blog/stakeholder-engagement-management-for-strategic-planning](https://www.smestrategy.net/blog/stakeholder-engagement-management-for-strategic-planning)

    **## WAL_MBAX_6990_assignmentTemplate1.docx**

    Strategy Playbook for Exceptional Results

    Report prepared by: Replace this text with your name.

    Date: Replace this text with the submission date.

    Walden University

    MBAX 6990: Capstone: Sustainable Business Practices and Strategies

    1

    Table of Contents
    Executive Summary 4
    Section 1: The Organizational Profile 5
    Part 1: Analyzing the Organizational Culture 6
    Heading 6
    Heading 6
    Heading 6
    Part 2: Analyzing the Social and Economic Climate 7
    Heading 7
    Heading 7
    Heading 7
    Part 3: Analyzing the Purpose of the Organization 8
    Heading 8
    Heading 8
    Heading 8
    Section 2: Organizational Readiness for Change 9
    Part 1: Evaluating the Health of the Organization 10
    Heading 10
    Heading 10
    Heading 10
    Part 2A: Evaluating the Need and Opportunity for Change 11
    Heading 11
    Heading 11
    Heading 11
    Part 2B: Evaluating the Need and Opportunity for Change 12
    Heading 12
    Heading 12
    Heading 12
    Part 3: Evaluating Organizational Readiness 13
    Heading 13
    Heading 13
    Heading 13
    Section 3: The Organizational Strategy 14
    Part 1: Developing the Strategy 15
    Heading 15
    Heading 15
    Heading 15
    Part 2: Validating the Strategy 16
    Heading 16
    Heading 16
    Heading 16
    Part 3: Implementing the Strategy 17
    Heading 17
    Heading 17
    Heading 17
    References 18
    Appendix A 19
    Appendix B 20

    ## Executive Summary

    Replace this text with your executive summary, which is not to be submitted until Week 8 after all three sections of the strategy playbook have been completed.

    ## Section 1: The Organizational Profile

    ## **Part 1: Analyzing the Organizational Culture**

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 1.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 2: Analyzing the Social and Economic Climate

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 2.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 3: Analyzing the Purpose of the Organization

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 3.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Section 2: Organizational Readiness for Change

    ## Part 1: Evaluating the Health of the Organization

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 4.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 2A: Evaluating the Need and Opportunity for Change

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 4.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 2B: Evaluating the Need and Opportunity for Change

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 5.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 3: Evaluating Organizational Readiness

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 5.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Section 3: The Organizational Strategy

    ## Part 1: Developing the Strategy

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 6.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 2: Validating the Strategy

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 7.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## Part 3: Implementing the Strategy

    Replace this text with introductory information. Add or remove headings as necessary. This part is due in Week 8.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ### Heading

    Replace or remove this text. Add or remove headings as necessary.

    ## **References**

    [Please delete this note before submitting your Assignment. For more information about formatting your reference list, please visit the following site:
    [https://academicguides.waldenu.edu/writingcenter/apa/references](https://academicguides.waldenu.edu/writingcenter/apa/references).]

    Include appropriately formatted references to support your Assignment. Refer to the Assignment guidelines for further information on the requirements.

    ## Appendix A

    ## Appendix B

    2

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    [>Management homework help](https://www.sweetstudy.com/fields/business-finance-management) tutor assignment **files (12)** – ## Week6Assignmentppt.docx – ## Week6AssignmentCaseStudiesoptions.pdf – wk6dissEthical_implications_and_poten.pdf – wk6agtThe_Risk-Based_Approach_of_the.pdf – 6wkProQue…

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    **files (12)**

    – ## Week6Assignmentppt.docx

    – ## Week6AssignmentCaseStudiesoptions.pdf

    – wk6dissEthical_implications_and_poten.pdf
    – wk6agtThe_Risk-Based_Approach_of_the.pdf
    – 6wkProQuestDocuments-2026-10-12.pdf
    – week6dissEthical_and_legal_challenges_o.pdf
    – week6courtcaseARTICLE_ASystemsTheoryofTortLaw_ReevaluatingtheCaseAgainst_RegulationbyLitigation__90.PDF
    – weeksixStories_Individuals_Statisti1.pdf
    – wk6agnnEBSCO-FullText-10_11_2026.pdf
    – wk6agnnHybrid_Removal.pdf
    – weissARTICLE_TheIncentiveEffectsofNo-FaultAutomobileInsurance_44J.Law_Econ.427.PDF
    – wk6agnA_Contract_Law_Approach_for_th.pdf

    **## Week6Assignmentppt.docx**

    Week 6 Assignment: Business Risk Analysis in Tort Case

    In addition (Explain & Write notes for each Powerpoint for audio presentation)

    **Instructions**

    **W6 Assignment**

    **Summary**

    **Students will critically analyze a business scenario (case study) involving potential tort law liability. The goal is to assess legal risks and ethical considerations, recommend risk mitigation strategies, and communicate findings effectively through a professional PowerPoint (PPT) presentation.**

    **PROMPT**

    **1.    Scenario Selection:**

    Choose ONE of the hypothetical scenarios listed on the
    **ATTACHED CASE STUDIES PDF document** as your Case Study for this Assignment. Download the document, read the scenarios, and choose the one that interests you.
    **Guidance and sources to get you started are included with each Case Study.**

    **2.    Content Requirements:**

    Prepare a PowerPoint (PPT) presentation (12 to 14 substantive slides, excluding title slide and references slide) addressing the questions presented with the Case Study you have selected. The PPT should cover the following elements. Be specific in your explanation. Broad generalizations will not be sufficient. Showcase your knowledge! Explain-Analyze-Recommend.

    ·
    **Introduction:**

    Briefly describe the Case Study scenario, including key facts and involved parties.

    ·
    **Legal Framework – Tort Law**

    Identify and explain the applicable tort law implicated in the case study including relevant legal principles and precedents. Be specific. See Week 5 Lesson and Learning Materials. Include illustrative analogous cases from your research to explain/support your narrative.

    ·
    **Risk Assessment:**

    Analyze and explain the type of legal risks for the business that are presented in the Case Study (e.g., stakeholder harm, damages, reputational impact, and regulatory consequences, as applicable).

    ·
    **Mitigation Strategies:**

    Evaluate and describe actionable strategies the business can implement to reduce (mitigate) risk (e.g., training, insurance, compliance protocols, operational changes, others?). What is appropriate will depend on your analysis of the specific case study you select and your research accordingly.

    ·
    **Ethical Implications:**

    Evaluate and describe ethical considerations tied to the business’s actions and proposed solution you recommend. as appropriate to the Case Study you select.

    ·
    **Conclusion and Recommendations:**

    Summarize your findings and provide clear recommendations for legal and ethical resolution of the problem(s) presented in the Case Study.

    ·
    **Reference List**

    Your research sources are listed in APA7 format on a final slide. Every cited source should also be cited within the PPT on the slides or in Speaker Notes below the slides, as in text citations, where they support your presentation narrative. (See
    **Required References** below.)

    **3.    Visual and Professional Design:**

    · Use visuals (e.g., charts, diagrams, graphics, other relevant images) to enhance understanding.

    · Ensure professional formatting, consistency, and clarity.

    **4.    Audio Speaker Notes (How-to Video provided below):**

    This PPT Assignment is a simulation for a live presentation to an audience. The Presentation shall be presented with an
    **AUDIO  narrative** covering all slides (EXCEPT Title and References slide).

    The PPT program has an Audio "Record"  tool to use for recording narrative. If you do not see this tool in your PPT, it may need to be activated. Please review these instructions for how to do this (and other useful information):

    [**Recording a PPT – Includes How to Activate PPT "Record" Tool**](https://iu.pressbooks.pub/semesterchecklist/chapter/recording-in-ppt/)

    Written speaker’s notes can be included to provide research source references (in text citations) pertinent to a slide and other helpful points, but the main “Speaker’s Notes” shall be your Audio speaking narrative. DO NOT SIMPLY READ SLIDES ALOUD. Your audio presentation is an original narrative that tells a story for which the Slides are the key points. You are speaking "live" to an audience.

    NOTE:  An "AI narrator" is not acceptable. However, if you have a need for accommodation or help regarding use of audio please contact your instructor in advance.

    **Additional help: Also watch the video: How to record presentations in Microsoft PPT – POSTED BELOW.**

    **5.    Required References:**

    **_Seven (7) credible_** references, presented in full APA 7th Ed. Style citations for all sources on a final slide(s).

    Sources must also be cited where used within the PPT. Each source on the References slide(s) at the end of the PPT should be referenced also with slides in the PPT where you used the source for your work. Also, for this Assignment,  of your 7 references, 3 must be:

    · Lingwall Course law text

    · Weiss Course ethics text

    · At least one actual court case  (
    _xx v. yy,_ case citation); See
    [How to Cite Legal References – APA7 – Purdue OWL](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/apa_legal%20references%20.html)

    For guidance on how to correctly cite references within the slides of a PPT presentation, please watch this Video, posted below:
    **APA Formatting for PowerPoint: How to Apply APA Style to PowerPoint Presentations**

    References

    Rizos, E. (2022). A Contract Law Approach for the Treatment of Smart Contracts’ ‘Bugs’.
    _European Review of Private Law = Revue Europeenne De Droit Prive, 30_(5), 775-802.
    [http://ezproxy.apus.edu/login?qurl=https%3A%2F%2Fwww.proquest.com%2Fscholarly-journals%2Fcontract-law-approach-treatment-smart-contracts%2Fdocview%2F3125342305%2Fse-2%3Faccountid%3D8289](http://ezproxy.apus.edu/login?qurl=https%3A%2F%2Fwww.proquest.com%2Fscholarly-journals%2Fcontract-law-approach-treatment-smart-contracts%2Fdocview%2F3125342305%2Fse-2%3Faccountid%3D8289)

    Jordan, S. P. (2019). Hybrid Removal.
    _Iowa Law Review, 104_(2), 793-828.
    [http://ezproxy.apus.edu/login?qurl=https%3A%2F%2Fwww.proquest.com%2Fscholarly-journals%2Fhybrid-removal%2Fdocview%2F2188134559%2Fse-2%3Faccountid%3D8289](http://ezproxy.apus.edu/login?qurl=https%3A%2F%2Fwww.proquest.com%2Fscholarly-journals%2Fhybrid-removal%2Fdocview%2F2188134559%2Fse-2%3Faccountid%3D8289)

    Deng, Y., & Zanjani, G. (2018). What Drives Tort Reform Legislation? An Analysis of State Decisions to Restrict Liability Torts.
    _Journal of Risk & Insurance_,
    _85_(4), 959–991.
    [https://doi.org/10.1111/jori.12186](https://doi.org/10.1111/jori.12186)

    Chamberlain, J. (2023). The Risk-Based Approach of the European Union’s Proposed Artificial Intelligence Regulation: Some Comments from a Tort Law Perspective.
    _European Journal of Risk Regulation : EJRR, 14_(1), 1-13.
    [https://doi.org/10.1017/err.2022.38](https://doi.org/10.1017/err.2022.38)

    Resnik, J. (2024). Stories, Individuals, Statistics, Aggregation, Torts, and Social Justice: Deborah Hensler’s Aspirations for Law.
    _Journal of Tort Law, 17_(2), 213-235.
    [https://doi.org/10.1515/jtl-2025-0008](https://doi.org/10.1515/jtl-2025-0008)

    Gold, J. L. (2003). Watching the watchdogs: Negligence, liability, and research ethics boards.
    _Health Law Journal, 11_, 153-76.
    [http://ezproxy.apus.edu/login?qurl=https%3A%2F%2Fwww.proquest.com%2Fscholarly-journals%2Fwatching-watchdogs-negligence-liability-research%2Fdocview%2F212119208%2Fse-2%3Faccountid%3D8289](http://ezproxy.apus.edu/login?qurl=https%3A%2F%2Fwww.proquest.com%2Fscholarly-journals%2Fwatching-watchdogs-negligence-liability-research%2Fdocview%2F212119208%2Fse-2%3Faccountid%3D8289)

    Court case

    weiss

    **## Week6AssignmentCaseStudiesoptions.pdf**

    BUSN623 Week 6 Assignment
    Case Studies Selection

    The following three Case Studies are hypothetical simulations related to
    business tort situations. Choose ONE of these to complete your Week 6
    Assignment. References to support your analysis and conclusion for
    recommendations should be drawn from your research using relevant
    Course Learning Materials and additional research from other credible
    sources. The Assignment directs sources that must be used as well as your
    own research.

    Guiding questions are provided with each Case Study to assist you. These
    questions are NOT meant to be answered as a sequence or a “list” in your
    PPT. These are provided to assist your analysis to prepare your ORIGINAL
    presentation about the case study you select. Follow the directions in the
    Main Prompt of the Assignment along with the Case Study to organize a
    cohesive PPT presentation.

    Case Study – Scenario 1
    Slip and Fall on Business Premises

    [Common Law Tort Applies]

    Fact Pattern:
    Floria Fortune, a 45-year-old customer, visits a popular café owned by your
    company. While walking to her table, she slips on a wet tile floor, falls, and
    fractures her wrist. The café’s own policy requires "Caution: Wet Floor" signs
    after cleaning, but on this occasion, the sign was missing due to an oversight
    by a new employee.
    Security footage reveals Floria was distracted by her phone while walking at
    the time of the fall and therefore may not have noticed the visibly damp floor.
    Floria files a lawsuit against the company alleging negligence, seeking
    $10,000 in medical expenses and $25,000 for pain and suffering.
    What is the company’s liability?
    The café’s insurance company raises the possibility of arguing comparative
    negligence as a mitigating defense, because of Floria’s distraction on her
    phone. Is that a viable defense?
    The case also raises proximate cause questions: was the café’s failure to
    display the sign the sole cause of her injuries? Was the sign required?

    Evaluate the café’s legal risks illustrated by the case study including ethical
    implications of blaming a customer. Recommend a legal and ethical
    resolution.

    Questions to incorporate into your presentation:

    The following guidance will help you develop your analysis of this case study
    for the elements outlined in the Assignment.

    Evaluate law & legal risk (CO-1, LO-1.2, LO-1.5):

    o What tort principles apply?
    o What are the primary legal risks under tort law associated with

    this incident?
    o How does the principle of proximate cause apply to the café’s

    liability?
    o What elements of negligence are present in this case? Was the

    café’s failure to display the "Wet Floor” a breach of duty?
    o How might the concept of comparative negligence influence the

    outcome of the case? Is the insurance company’s suggestion
    something the company should consider?

    o What ethical considerations arise from potentially blaming the

    customer for the accident?
    o How should the café balance legal defenses with maintaining

    customer trust and goodwill?

    Recommend a resolution (CO-5, LO-5.3):

    o Recommend a resolution for this case to minimize legal liability, align
    with ethical standards, and action going forward for the company
    from lesson learned from this event.

    Research:

    o Lingwall course text – Week 5 reading/torts
    o Weiss course text for ethics guidance
    o At least one court case
    o See Week 5 Lesson

    See Assignment for PPT help videos and Grading Rubric

    Continue to Next Page

    For Case Study- Scenario 2

    Case Study – Scenario 2
    Manufacturing Defect & Warning Label Accuracy

    [Product Liability Tort]

    Fact Pattern:
    Your company, a mid-sized appliance manufacturer, launched a best-selling
    blender. However, complaints have arisen about the blender’s blade
    assembly detaching during use, causing injuries.
    Henry Halloran, a customer, files a product liability claim against your
    company after the blender blade broke during operation, resulting in his
    suffering severe hand lacerations that required surgery.
    An internal review identifies a defect in the supplier-provided blades, but the
    issue was flagged during your company’s quality control, and the units were
    shipped anyway due to tight production deadlines. Complicating matters,
    the blender’s user manual did not include a specific warning about checking
    the blade assembly for looseness before use.
    Henry seeks $500,000 in damages, including medical costs, lost wages, pain
    & suffering, and punitive damages. Meanwhile, a consumer advocacy group
    is pushing for a recall, which could cost the company millions.
    Consider the legal and ethical implications of the company’s failure to act on
    quality control warnings and whether the lack of a warning label exacerbates
    liability. Also consider the question of recall. What are your
    recommendations?

    Questions to incorporate into your presentation:

    The following guidance will help you develop your analysis of this case study
    for the elements outlined in the Assignment.

    Evaluate legal risk & tort law principles (CO-1, LO-1.2, LO-1.5):

    o What tort law principles apply?
    o What legal risks does the company face from the defective blade

    assembly?
    o How does the failure to act on quality control warnings impact legal

    liability? Ethics?
    o Could the absence of a specific warning label increase the company’s

    exposure to litigation or damages?
    o On what basis might punitive damages be awarded? What factors in

    this case could influence this decision?

    Integrate Legal Compliance and Ethics (CO-5, LO-5.1, LO-5.2):
    o What ethical obligations does the company have to its customers in

    light of the defect?
    o How should the company address the consumer advocacy group’s

    concerns?

    Recommend a Resolution (CO-5, LO-5.3) — consider:

    o Should the company initiate a recall? Why or why not?
    o What steps can the company take to rebuild customer trust while

    managing financial risk?
    o Should the company be taking other inhouse steps going forward?
    o What should be the approach to this lawsuit?
    o Recommend a resolution for this case to minimize legal liability, align

    with ethical standards, and action going forward for the company
    from lesson learned from this event.

    Research:
    o Lingwall course text – Week 5 reading/torts
    o Weiss course text for ethics guidance
    o At least one court case
    o See Week 5 Lesson

    See Assignment for PPT help videos and Grading Rubric

    Continue to Next Page

    For Case Study -Scenario 3

    Case Study – Scenario 3
    Business Defamation

    [Common Law]

    Fact Pattern:
    Your company, a regional electronics retailer, is accused in a viral online post
    of selling counterfeit smartphones. The post, made by “Rocky H,” a recently
    terminated employee, alleges that the company knowingly stocks counterfeit
    products and engages in deceptive sales practices. Although the allegations
    are false, the post gains traction, leading to a 20% sales decline in two
    weeks.
    Your investigation reveals that Rocky H was fired for stealing store inventory.
    The company’s internal records show all products were purchased from
    verified suppliers. However, Rocky H has contacted a local journalist, who is
    preparing a story based on his allegations.
    You must assess the legal and business risks of pursuing a defamation
    lawsuit against Rocky H and possibly the journalist and her publisher if they
    publish the story.
    Can you prove the employee acted with actual malice, especially if the
    journalist publishes a story before the suit is filed? Do you need actual
    malice?
    Additionally, consider the costs of litigation versus the potential reputational
    damage to your company resulting from a public trial.
    Your legal team also suggests alternative measures, such as issuing a public
    rebuttal and requesting retraction of the defamatory statements.
    Overall – what are the legal issues and options and related ethical
    implications?

    Questions to incorporate into your presentation:
    The following guidance will help you develop your analysis of this case study
    for the elements outlined in the Assignment.

    Evaluate law and legal risk (CO-1, LO-1.2, LO-1.5):

    o What tort principles apply?
    o What are the defamation elements that apply in this case (including

    the issue of actual malice)?
    o What are the legal risks of pursuing a defamation lawsuit?
    o Consider both Rocky H and the journalist’s publications separately.

    o Does the social medial viral aspect of the story affect the company’s
    analysis?

    Integrate Legal Compliance and Ethics (CO-5, LO-5.1, LO-5.2):

    o What ethical considerations arise in balancing the company’s
    reputation with the risks of public litigation?

    o Should the company focus on repairing its reputation rather than
    pursuing legal action?

    Recommend a Resolution (CO-5, LO-5.3):

    o What strategies can the company use to mitigate reputational damage?
    o Would issuing a public statement or seeking a retraction be more effective than

    filing a lawsuit?

    Research:
    o Lingwall course text – Week 5 reading/torts
    o Weiss course text for ethics guidance
    o At least one court case
    o See Week 5 Lesson

    See Assignment for PPT help videos and Grading Rubric.

    – BUSN623 Week 6 Assignment Case Studies Selection
    – Case Study – Scenario 1

    – Slip and Fall on Business Premises
    – [Common Law Tort Applies]
    – Fact Pattern:
    – Questions to incorporate into your presentation:
    – Research:

    – Case Study – Scenario 2

    – Manufacturing Defect & Warning Label Accuracy
    – [Product Liability Tort]
    – Fact Pattern:
    – Questions to incorporate into your presentation:
    – Research:

    – Case Study – Scenario 3
    – Business Defamation
    – [Common Law]
    – Fact Pattern:
    – Questions to incorporate into your presentation:
    – Research:

    **wk6dissEthical_implications_and_poten.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/wk6dissethical-implications-and-poten-pdf-10610049)

    **wk6agtThe_Risk-Based_Approach_of_the.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/wk6agtthe-risk-based-approach-of-the-pdf)

    **6wkProQuestDocuments-2026-10-12.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/6wkproquestdocuments-2026-10-12-pdf)

    **week6dissEthical_and_legal_challenges_o.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/week6dissethical-and-legal-challenges-o-pdf-10610055)

    **week6courtcaseARTICLE_ASystemsTheoryofTortLaw_ReevaluatingtheCaseAgainst_RegulationbyLitigation__90.PDF**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/week6courtcasearticle-asystemstheoryoftortlaw-reevaluatingthecaseagainst-regulationbylitigation-90-pdf)

    **weeksixStories_Individuals_Statisti1.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/weeksixstories-individuals-statisti1-pdf)

    **wk6agnnEBSCO-FullText-10_11_2026.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/wk6agnnebsco-fulltext-10-11-2026-pdf)

    **wk6agnnHybrid_Removal.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/wk6agnnhybrid-removal-pdf)

    **weissARTICLE_TheIncentiveEffectsofNo-FaultAutomobileInsurance_44J.Law_Econ.427.PDF**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/weissarticle-theincentiveeffectsofno-faultautomobileinsurance-44j-law-econ-427-pdf)

    **wk6agnA_Contract_Law_Approach_for_th.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/wk6agna-contract-law-approach-for-th-pdf)

    **wk6agnA_Contract_Law_Approach_for_th.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/wk6agna-contract-law-approach-for-th-pdf)

    **## Week6Assignmentppt.docx**

    Week 6 Assignment: Business Risk Analysis in Tort Case

    In addition (Explain & Write notes for each Powerpoint for audio presentation)

    **Instructions**

    **W6 Assignment**

    **Summary**

    **Students will critically analyze a business scenario (case study) involving potential tort law liability. The goal is to assess legal risks and ethical considerations, recommend risk mitigation strategies, and communicate findings effectively through a professional PowerPoint (PPT) presentation.**

    **PROMPT**

    **1.    Scenario Selection:**

    Choose ONE of the hypothetical scenarios listed on the
    **ATTACHED CASE STUDIES PDF document** as your Case Study for this Assignment. Download the document, read the scenarios, and choose the one that interests you.
    **Guidance and sources to get you started are included with each Case Study.**

    **2.    Content Requirements:**

    Prepare a PowerPoint (PPT) presentation (12 to 14 substantive slides, excluding title slide and references slide) addressing the questions presented with the Case Study you have selected. The PPT should cover the following elements. Be specific in your explanation. Broad generalizations will not be sufficient. Showcase your knowledge! Explain-Analyze-Recommend.

    ·
    **Introduction:**

    Briefly describe the Case Study scenario, including key facts and involved parties.

    ·
    **Legal Framework – Tort Law**

    Identify and explain the applicable tort law implicated in the case study including relevant legal principles and precedents. Be specific. See Week 5 Lesson and Learning Materials. Include illustrative analogous cases from your research to explain/support your narrative.

    ·
    **Risk Assessment:**

    Analyze and explain the type of legal risks for the business that are presented in the Case Study (e.g., stakeholder harm, damages, reputational impact, and regulatory consequences, as applicable).

    ·
    **Mitigation Strategies:**

    Evaluate and describe actionable strategies the business can implement to reduce (mitigate) risk (e.g., training, insurance, compliance protocols, operational changes, others?). What is appropriate will depend on your analysis of the specific case study you select and your research accordingly.

    ·
    **Ethical Implications:**

    Evaluate and describe ethical considerations tied to the business’s actions and proposed solution you recommend. as appropriate to the Case Study you select.

    ·
    **Conclusion and Recommendations:**

    Summarize your findings and provide clear recommendations for legal and ethical resolution of the problem(s) presented in the Case Study.

    ·
    **Reference List**

    Your research sources are listed in APA7 format on a final slide. Every cited source should also be cited within the PPT on the slides or in Speaker Notes below the slides, as in text citations, where they support your presentation narrative. (See
    **Required References** below.)

    **3.    Visual and Professional Design:**

    · Use visuals (e.g., charts, diagrams, graphics, other relevant images) to enhance understanding.

    · Ensure professional formatting, consistency, and clarity.

    **4.    Audio Speaker Notes (How-to Video provided below):**

    This PPT Assignment is a simulation for a live presentation to an audience. The Presentation shall be presented with an
    **AUDIO  narrative** covering all slides (EXCEPT Title and References slide).

    The PPT program has an Audio "Record"  tool to use for recording narrative. If you do not see this tool in your PPT, it may need to be activated. Please review these instructions for how to do this (and other useful information):

    [**Recording a PPT – Includes How to Activate PPT "Record" Tool**](https://iu.pressbooks.pub/semesterchecklist/chapter/recording-in-ppt/)

    Written speaker’s notes can be included to provide research source references (in text citations) pertinent to a slide and other helpful points, but the main “Speaker’s Notes” shall be your Audio speaking narrative. DO NOT SIMPLY READ SLIDES ALOUD. Your audio presentation is an original narrative that tells a story for which the Slides are the key points. You are speaking "live" to an audience.

    NOTE:  An "AI narrator" is not acceptable. However, if you have a need for accommodation or help regarding use of audio please contact your instructor in advance.

    **Additional help: Also watch the video: How to record presentations in Microsoft PPT – POSTED BELOW.**

    **5.    Required References:**

    **_Seven (7) credible_** references, presented in full APA 7th Ed. Style citations for all sources on a final slide(s).

    Sources must also be cited where used within the PPT. Each source on the References slide(s) at the end of the PPT should be referenced also with slides in the PPT where you used the source for your work. Also, for this Assignment,  of your 7 references, 3 must be:

    · Lingwall Course law text

    · Weiss Course ethics text

    · At least one actual court case  (
    _xx v. yy,_ case citation); See
    [How to Cite Legal References – APA7 – Purdue OWL](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/apa_legal%20references%20.html)

    For guidance on how to correctly cite references within the slides of a PPT presentation, please watch this Video, posted below:
    **APA Formatting for PowerPoint: How to Apply APA Style to PowerPoint Presentations**

    References

    Rizos, E. (2022). A Contract Law Approach for the Treatment of Smart Contracts’ ‘Bugs’.
    _European Review of Private Law = Revue Europeenne De Droit Prive, 30_(5), 775-802.
    [http://ezproxy.apus.edu/login?qurl=https%3A%2F%2Fwww.proquest.com%2Fscholarly-journals%2Fcontract-law-approach-treatment-smart-contracts%2Fdocview%2F3125342305%2Fse-2%3Faccountid%3D8289](http://ezproxy.apus.edu/login?qurl=https%3A%2F%2Fwww.proquest.com%2Fscholarly-journals%2Fcontract-law-approach-treatment-smart-contracts%2Fdocview%2F3125342305%2Fse-2%3Faccountid%3D8289)

    Jordan, S. P. (2019). Hybrid Removal.
    _Iowa Law Review, 104_(2), 793-828.
    [http://ezproxy.apus.edu/login?qurl=https%3A%2F%2Fwww.proquest.com%2Fscholarly-journals%2Fhybrid-removal%2Fdocview%2F2188134559%2Fse-2%3Faccountid%3D8289](http://ezproxy.apus.edu/login?qurl=https%3A%2F%2Fwww.proquest.com%2Fscholarly-journals%2Fhybrid-removal%2Fdocview%2F2188134559%2Fse-2%3Faccountid%3D8289)

    Deng, Y., & Zanjani, G. (2018). What Drives Tort Reform Legislation? An Analysis of State Decisions to Restrict Liability Torts.
    _Journal of Risk & Insurance_,
    _85_(4), 959–991.
    [https://doi.org/10.1111/jori.12186](https://doi.org/10.1111/jori.12186)

    Chamberlain, J. (2023). The Risk-Based Approach of the European Union’s Proposed Artificial Intelligence Regulation: Some Comments from a Tort Law Perspective.
    _European Journal of Risk Regulation : EJRR, 14_(1), 1-13.
    [https://doi.org/10.1017/err.2022.38](https://doi.org/10.1017/err.2022.38)

    Resnik, J. (2024). Stories, Individuals, Statistics, Aggregation, Torts, and Social Justice: Deborah Hensler’s Aspirations for Law.
    _Journal of Tort Law, 17_(2), 213-235.
    [https://doi.org/10.1515/jtl-2025-0008](https://doi.org/10.1515/jtl-2025-0008)

    Gold, J. L. (2003). Watching the watchdogs: Negligence, liability, and research ethics boards.
    _Health Law Journal, 11_, 153-76.
    [http://ezproxy.apus.edu/login?qurl=https%3A%2F%2Fwww.proquest.com%2Fscholarly-journals%2Fwatching-watchdogs-negligence-liability-research%2Fdocview%2F212119208%2Fse-2%3Faccountid%3D8289](http://ezproxy.apus.edu/login?qurl=https%3A%2F%2Fwww.proquest.com%2Fscholarly-journals%2Fwatching-watchdogs-negligence-liability-research%2Fdocview%2F212119208%2Fse-2%3Faccountid%3D8289)

    Court case

    weiss

    **## Week6AssignmentCaseStudiesoptions.pdf**

    BUSN623 Week 6 Assignment
    Case Studies Selection

    The following three Case Studies are hypothetical simulations related to
    business tort situations. Choose ONE of these to complete your Week 6
    Assignment. References to support your analysis and conclusion for
    recommendations should be drawn from your research using relevant
    Course Learning Materials and additional research from other credible
    sources. The Assignment directs sources that must be used as well as your
    own research.

    Guiding questions are provided with each Case Study to assist you. These
    questions are NOT meant to be answered as a sequence or a “list” in your
    PPT. These are provided to assist your analysis to prepare your ORIGINAL
    presentation about the case study you select. Follow the directions in the
    Main Prompt of the Assignment along with the Case Study to organize a
    cohesive PPT presentation.

    Case Study – Scenario 1
    Slip and Fall on Business Premises

    [Common Law Tort Applies]

    Fact Pattern:
    Floria Fortune, a 45-year-old customer, visits a popular café owned by your
    company. While walking to her table, she slips on a wet tile floor, falls, and
    fractures her wrist. The café’s own policy requires "Caution: Wet Floor" signs
    after cleaning, but on this occasion, the sign was missing due to an oversight
    by a new employee.
    Security footage reveals Floria was distracted by her phone while walking at
    the time of the fall and therefore may not have noticed the visibly damp floor.
    Floria files a lawsuit against the company alleging negligence, seeking
    $10,000 in medical expenses and $25,000 for pain and suffering.
    What is the company’s liability?
    The café’s insurance company raises the possibility of arguing comparative
    negligence as a mitigating defense, because of Floria’s distraction on her
    phone. Is that a viable defense?
    The case also raises proximate cause questions: was the café’s failure to
    display the sign the sole cause of her injuries? Was the sign required?

    Evaluate the café’s legal risks illustrated by the case study including ethical
    implications of blaming a customer. Recommend a legal and ethical
    resolution.

    Questions to incorporate into your presentation:

    The following guidance will help you develop your analysis of this case study
    for the elements outlined in the Assignment.

    Evaluate law & legal risk (CO-1, LO-1.2, LO-1.5):

    o What tort principles apply?
    o What are the primary legal risks under tort law associated with

    this incident?
    o How does the principle of proximate cause apply to the café’s

    liability?
    o What elements of negligence are present in this case? Was the

    café’s failure to display the "Wet Floor” a breach of duty?
    o How might the concept of comparative negligence influence the

    outcome of the case? Is the insurance company’s suggestion
    something the company should consider?

    o What ethical considerations arise from potentially blaming the

    customer for the accident?
    o How should the café balance legal defenses with maintaining

    customer trust and goodwill?

    Recommend a resolution (CO-5, LO-5.3):

    o Recommend a resolution for this case to minimize legal liability, align
    with ethical standards, and action going forward for the company
    from lesson learned from this event.

    Research:

    o Lingwall course text – Week 5 reading/torts
    o Weiss course text for ethics guidance
    o At least one court case
    o See Week 5 Lesson

    See Assignment for PPT help videos and Grading Rubric

    Continue to Next Page

    For Case Study- Scenario 2

    Case Study – Scenario 2
    Manufacturing Defect & Warning Label Accuracy

    [Product Liability Tort]

    Fact Pattern:
    Your company, a mid-sized appliance manufacturer, launched a best-selling
    blender. However, complaints have arisen about the blender’s blade
    assembly detaching during use, causing injuries.
    Henry Halloran, a customer, files a product liability claim against your
    company after the blender blade broke during operation, resulting in his
    suffering severe hand lacerations that required surgery.
    An internal review identifies a defect in the supplier-provided blades, but the
    issue was flagged during your company’s quality control, and the units were
    shipped anyway due to tight production deadlines. Complicating matters,
    the blender’s user manual did not include a specific warning about checking
    the blade assembly for looseness before use.
    Henry seeks $500,000 in damages, including medical costs, lost wages, pain
    & suffering, and punitive damages. Meanwhile, a consumer advocacy group
    is pushing for a recall, which could cost the company millions.
    Consider the legal and ethical implications of the company’s failure to act on
    quality control warnings and whether the lack of a warning label exacerbates
    liability. Also consider the question of recall. What are your
    recommendations?

    Questions to incorporate into your presentation:

    The following guidance will help you develop your analysis of this case study
    for the elements outlined in the Assignment.

    Evaluate legal risk & tort law principles (CO-1, LO-1.2, LO-1.5):

    o What tort law principles apply?
    o What legal risks does the company face from the defective blade

    assembly?
    o How does the failure to act on quality control warnings impact legal

    liability? Ethics?
    o Could the absence of a specific warning label increase the company’s

    exposure to litigation or damages?
    o On what basis might punitive damages be awarded? What factors in

    this case could influence this decision?

    Integrate Legal Compliance and Ethics (CO-5, LO-5.1, LO-5.2):
    o What ethical obligations does the company have to its customers in

    light of the defect?
    o How should the company address the consumer advocacy group’s

    concerns?

    Recommend a Resolution (CO-5, LO-5.3) — consider:

    o Should the company initiate a recall? Why or why not?
    o What steps can the company take to rebuild customer trust while

    managing financial risk?
    o Should the company be taking other inhouse steps going forward?
    o What should be the approach to this lawsuit?
    o Recommend a resolution for this case to minimize legal liability, align

    with ethical standards, and action going forward for the company
    from lesson learned from this event.

    Research:
    o Lingwall course text – Week 5 reading/torts
    o Weiss course text for ethics guidance
    o At least one court case
    o See Week 5 Lesson

    See Assignment for PPT help videos and Grading Rubric

    Continue to Next Page

    For Case Study -Scenario 3

    Case Study – Scenario 3
    Business Defamation

    [Common Law]

    Fact Pattern:
    Your company, a regional electronics retailer, is accused in a viral online post
    of selling counterfeit smartphones. The post, made by “Rocky H,” a recently
    terminated employee, alleges that the company knowingly stocks counterfeit
    products and engages in deceptive sales practices. Although the allegations
    are false, the post gains traction, leading to a 20% sales decline in two
    weeks.
    Your investigation reveals that Rocky H was fired for stealing store inventory.
    The company’s internal records show all products were purchased from
    verified suppliers. However, Rocky H has contacted a local journalist, who is
    preparing a story based on his allegations.
    You must assess the legal and business risks of pursuing a defamation
    lawsuit against Rocky H and possibly the journalist and her publisher if they
    publish the story.
    Can you prove the employee acted with actual malice, especially if the
    journalist publishes a story before the suit is filed? Do you need actual
    malice?
    Additionally, consider the costs of litigation versus the potential reputational
    damage to your company resulting from a public trial.
    Your legal team also suggests alternative measures, such as issuing a public
    rebuttal and requesting retraction of the defamatory statements.
    Overall – what are the legal issues and options and related ethical
    implications?

    Questions to incorporate into your presentation:
    The following guidance will help you develop your analysis of this case study
    for the elements outlined in the Assignment.

    Evaluate law and legal risk (CO-1, LO-1.2, LO-1.5):

    o What tort principles apply?
    o What are the defamation elements that apply in this case (including

    the issue of actual malice)?
    o What are the legal risks of pursuing a defamation lawsuit?
    o Consider both Rocky H and the journalist’s publications separately.

    o Does the social medial viral aspect of the story affect the company’s
    analysis?

    Integrate Legal Compliance and Ethics (CO-5, LO-5.1, LO-5.2):

    o What ethical considerations arise in balancing the company’s
    reputation with the risks of public litigation?

    o Should the company focus on repairing its reputation rather than
    pursuing legal action?

    Recommend a Resolution (CO-5, LO-5.3):

    o What strategies can the company use to mitigate reputational damage?
    o Would issuing a public statement or seeking a retraction be more effective than

    filing a lawsuit?

    Research:
    o Lingwall course text – Week 5 reading/torts
    o Weiss course text for ethics guidance
    o At least one court case
    o See Week 5 Lesson

    See Assignment for PPT help videos and Grading Rubric.

    – BUSN623 Week 6 Assignment Case Studies Selection
    – Case Study – Scenario 1

    – Slip and Fall on Business Premises
    – [Common Law Tort Applies]
    – Fact Pattern:
    – Questions to incorporate into your presentation:
    – Research:

    – Case Study – Scenario 2

    – Manufacturing Defect & Warning Label Accuracy
    – [Product Liability Tort]
    – Fact Pattern:
    – Questions to incorporate into your presentation:
    – Research:

    – Case Study – Scenario 3
    – Business Defamation
    – [Common Law]
    – Fact Pattern:
    – Questions to incorporate into your presentation:
    – Research:

    **wk6dissEthical_implications_and_poten.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/wk6dissethical-implications-and-poten-pdf-10610049)

    **wk6agtThe_Risk-Based_Approach_of_the.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/wk6agtthe-risk-based-approach-of-the-pdf)

    **6wkProQuestDocuments-2026-10-12.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/6wkproquestdocuments-2026-10-12-pdf)

    **week6dissEthical_and_legal_challenges_o.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/week6dissethical-and-legal-challenges-o-pdf-10610055)

    **week6courtcaseARTICLE_ASystemsTheoryofTortLaw_ReevaluatingtheCaseAgainst_RegulationbyLitigation__90.PDF**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/week6courtcasearticle-asystemstheoryoftortlaw-reevaluatingthecaseagainst-regulationbylitigation-90-pdf)

    **weeksixStories_Individuals_Statisti1.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/weeksixstories-individuals-statisti1-pdf)

    **wk6agnnEBSCO-FullText-10_11_2026.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/wk6agnnebsco-fulltext-10-11-2026-pdf)

    **wk6agnnHybrid_Removal.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/wk6agnnhybrid-removal-pdf)

    **weissARTICLE_TheIncentiveEffectsofNo-FaultAutomobileInsurance_44J.Law_Econ.427.PDF**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/weissarticle-theincentiveeffectsofno-faultautomobileinsurance-44j-law-econ-427-pdf)

    **wk6agnA_Contract_Law_Approach_for_th.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/wk6agna-contract-law-approach-for-th-pdf)

    **## Week6Assignmentppt.docx**

    Week 6 Assignment: Business Risk Analysis in Tort Case

    In addition (Explain & Write notes for each Powerpoint for audio presentation)

    **Instructions**

    **W6 Assignment**

    **Summary**

    **Students will critically analyze a business scenario (case study) involving potential tort law liability. The goal is to assess legal risks and ethical considerations, recommend risk mitigation strategies, and communicate findings effectively through a professional PowerPoint (PPT) presentation.**

    **PROMPT**

    **1.    Scenario Selection:**

    Choose ONE of the hypothetical scenarios listed on the
    **ATTACHED CASE STUDIES PDF document** as your Case Study for this Assignment. Download the document, read the scenarios, and choose the one that interests you.
    **Guidance and sources to get you started are included with each Case Study.**

    **2.    Content Requirements:**

    Prepare a PowerPoint (PPT) presentation (12 to 14 substantive slides, excluding title slide and references slide) addressing the questions presented with the Case Study you have selected. The PPT should cover the following elements. Be specific in your explanation. Broad generalizations will not be sufficient. Showcase your knowledge! Explain-Analyze-Recommend.

    ·
    **Introduction:**

    Briefly describe the Case Study scenario, including key facts and involved parties.

    ·
    **Legal Framework – Tort Law**

    Identify and explain the applicable tort law implicated in the case study including relevant legal principles and precedents. Be specific. See Week 5 Lesson and Learning Materials. Include illustrative analogous cases from your research to explain/support your narrative.

    ·
    **Risk Assessment:**

    Analyze and explain the type of legal risks for the business that are presented in the Case Study (e.g., stakeholder harm, damages, reputational impact, and regulatory consequences, as applicable).

    ·
    **Mitigation Strategies:**

    Evaluate and describe actionable strategies the business can implement to reduce (mitigate) risk (e.g., training, insurance, compliance protocols, operational changes, others?). What is appropriate will depend on your analysis of the specific case study you select and your research accordingly.

    ·
    **Ethical Implications:**

    Evaluate and describe ethical considerations tied to the business’s actions and proposed solution you recommend. as appropriate to the Case Study you select.

    ·
    **Conclusion and Recommendations:**

    Summarize your findings and provide clear recommendations for legal and ethical resolution of the problem(s) presented in the Case Study.

    ·
    **Reference List**

    Your research sources are listed in APA7 format on a final slide. Every cited source should also be cited within the PPT on the slides or in Speaker Notes below the slides, as in text citations, where they support your presentation narrative. (See
    **Required References** below.)

    **3.    Visual and Professional Design:**

    · Use visuals (e.g., charts, diagrams, graphics, other relevant images) to enhance understanding.

    · Ensure professional formatting, consistency, and clarity.

    **4.    Audio Speaker Notes (How-to Video provided below):**

    This PPT Assignment is a simulation for a live presentation to an audience. The Presentation shall be presented with an
    **AUDIO  narrative** covering all slides (EXCEPT Title and References slide).

    The PPT program has an Audio "Record"  tool to use for recording narrative. If you do not see this tool in your PPT, it may need to be activated. Please review these instructions for how to do this (and other useful information):

    [**Recording a PPT – Includes How to Activate PPT "Record" Tool**](https://iu.pressbooks.pub/semesterchecklist/chapter/recording-in-ppt/)

    Written speaker’s notes can be included to provide research source references (in text citations) pertinent to a slide and other helpful points, but the main “Speaker’s Notes” shall be your Audio speaking narrative. DO NOT SIMPLY READ SLIDES ALOUD. Your audio presentation is an original narrative that tells a story for which the Slides are the key points. You are speaking "live" to an audience.

    NOTE:  An "AI narrator" is not acceptable. However, if you have a need for accommodation or help regarding use of audio please contact your instructor in advance.

    **Additional help: Also watch the video: How to record presentations in Microsoft PPT – POSTED BELOW.**

    **5.    Required References:**

    **_Seven (7) credible_** references, presented in full APA 7th Ed. Style citations for all sources on a final slide(s).

    Sources must also be cited where used within the PPT. Each source on the References slide(s) at the end of the PPT should be referenced also with slides in the PPT where you used the source for your work. Also, for this Assignment,  of your 7 references, 3 must be:

    · Lingwall Course law text

    · Weiss Course ethics text

    · At least one actual court case  (
    _xx v. yy,_ case citation); See
    [How to Cite Legal References – APA7 – Purdue OWL](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/apa_legal%20references%20.html)

    For guidance on how to correctly cite references within the slides of a PPT presentation, please watch this Video, posted below:
    **APA Formatting for PowerPoint: How to Apply APA Style to PowerPoint Presentations**

    References

    Rizos, E. (2022). A Contract Law Approach for the Treatment of Smart Contracts’ ‘Bugs’.
    _European Review of Private Law = Revue Europeenne De Droit Prive, 30_(5), 775-802.
    [http://ezproxy.apus.edu/login?qurl=https%3A%2F%2Fwww.proquest.com%2Fscholarly-journals%2Fcontract-law-approach-treatment-smart-contracts%2Fdocview%2F3125342305%2Fse-2%3Faccountid%3D8289](http://ezproxy.apus.edu/login?qurl=https%3A%2F%2Fwww.proquest.com%2Fscholarly-journals%2Fcontract-law-approach-treatment-smart-contracts%2Fdocview%2F3125342305%2Fse-2%3Faccountid%3D8289)

    Jordan, S. P. (2019). Hybrid Removal.
    _Iowa Law Review, 104_(2), 793-828.
    [http://ezproxy.apus.edu/login?qurl=https%3A%2F%2Fwww.proquest.com%2Fscholarly-journals%2Fhybrid-removal%2Fdocview%2F2188134559%2Fse-2%3Faccountid%3D8289](http://ezproxy.apus.edu/login?qurl=https%3A%2F%2Fwww.proquest.com%2Fscholarly-journals%2Fhybrid-removal%2Fdocview%2F2188134559%2Fse-2%3Faccountid%3D8289)

    Deng, Y., & Zanjani, G. (2018). What Drives Tort Reform Legislation? An Analysis of State Decisions to Restrict Liability Torts.
    _Journal of Risk & Insurance_,
    _85_(4), 959–991.
    [https://doi.org/10.1111/jori.12186](https://doi.org/10.1111/jori.12186)

    Chamberlain, J. (2023). The Risk-Based Approach of the European Union’s Proposed Artificial Intelligence Regulation: Some Comments from a Tort Law Perspective.
    _European Journal of Risk Regulation : EJRR, 14_(1), 1-13.
    [https://doi.org/10.1017/err.2022.38](https://doi.org/10.1017/err.2022.38)

    Resnik, J. (2024). Stories, Individuals, Statistics, Aggregation, Torts, and Social Justice: Deborah Hensler’s Aspirations for Law.
    _Journal of Tort Law, 17_(2), 213-235.
    [https://doi.org/10.1515/jtl-2025-0008](https://doi.org/10.1515/jtl-2025-0008)

    Gold, J. L. (2003). Watching the watchdogs: Negligence, liability, and research ethics boards.
    _Health Law Journal, 11_, 153-76.
    [http://ezproxy.apus.edu/login?qurl=https%3A%2F%2Fwww.proquest.com%2Fscholarly-journals%2Fwatching-watchdogs-negligence-liability-research%2Fdocview%2F212119208%2Fse-2%3Faccountid%3D8289](http://ezproxy.apus.edu/login?qurl=https%3A%2F%2Fwww.proquest.com%2Fscholarly-journals%2Fwatching-watchdogs-negligence-liability-research%2Fdocview%2F212119208%2Fse-2%3Faccountid%3D8289)

    Court case

    weiss

    **## Week6AssignmentCaseStudiesoptions.pdf**

    BUSN623 Week 6 Assignment
    Case Studies Selection

    The following three Case Studies are hypothetical simulations related to
    business tort situations. Choose ONE of these to complete your Week 6
    Assignment. References to support your analysis and conclusion for
    recommendations should be drawn from your research using relevant
    Course Learning Materials and additional research from other credible
    sources. The Assignment directs sources that must be used as well as your
    own research.

    Guiding questions are provided with each Case Study to assist you. These
    questions are NOT meant to be answered as a sequence or a “list” in your
    PPT. These are provided to assist your analysis to prepare your ORIGINAL
    presentation about the case study you select. Follow the directions in the
    Main Prompt of the Assignment along with the Case Study to organize a
    cohesive PPT presentation.

    Case Study – Scenario 1
    Slip and Fall on Business Premises

    [Common Law Tort Applies]

    Fact Pattern:
    Floria Fortune, a 45-year-old customer, visits a popular café owned by your
    company. While walking to her table, she slips on a wet tile floor, falls, and
    fractures her wrist. The café’s own policy requires "Caution: Wet Floor" signs
    after cleaning, but on this occasion, the sign was missing due to an oversight
    by a new employee.
    Security footage reveals Floria was distracted by her phone while walking at
    the time of the fall and therefore may not have noticed the visibly damp floor.
    Floria files a lawsuit against the company alleging negligence, seeking
    $10,000 in medical expenses and $25,000 for pain and suffering.
    What is the company’s liability?
    The café’s insurance company raises the possibility of arguing comparative
    negligence as a mitigating defense, because of Floria’s distraction on her
    phone. Is that a viable defense?
    The case also raises proximate cause questions: was the café’s failure to
    display the sign the sole cause of her injuries? Was the sign required?

    Evaluate the café’s legal risks illustrated by the case study including ethical
    implications of blaming a customer. Recommend a legal and ethical
    resolution.

    Questions to incorporate into your presentation:

    The following guidance will help you develop your analysis of this case study
    for the elements outlined in the Assignment.

    Evaluate law & legal risk (CO-1, LO-1.2, LO-1.5):

    o What tort principles apply?
    o What are the primary legal risks under tort law associated with

    this incident?
    o How does the principle of proximate cause apply to the café’s

    liability?
    o What elements of negligence are present in this case? Was the

    café’s failure to display the "Wet Floor” a breach of duty?
    o How might the concept of comparative negligence influence the

    outcome of the case? Is the insurance company’s suggestion
    something the company should consider?

    o What ethical considerations arise from potentially blaming the

    customer for the accident?
    o How should the café balance legal defenses with maintaining

    customer trust and goodwill?

    Recommend a resolution (CO-5, LO-5.3):

    o Recommend a resolution for this case to minimize legal liability, align
    with ethical standards, and action going forward for the company
    from lesson learned from this event.

    Research:

    o Lingwall course text – Week 5 reading/torts
    o Weiss course text for ethics guidance
    o At least one court case
    o See Week 5 Lesson

    See Assignment for PPT help videos and Grading Rubric

    Continue to Next Page

    For Case Study- Scenario 2

    Case Study – Scenario 2
    Manufacturing Defect & Warning Label Accuracy

    [Product Liability Tort]

    Fact Pattern:
    Your company, a mid-sized appliance manufacturer, launched a best-selling
    blender. However, complaints have arisen about the blender’s blade
    assembly detaching during use, causing injuries.
    Henry Halloran, a customer, files a product liability claim against your
    company after the blender blade broke during operation, resulting in his
    suffering severe hand lacerations that required surgery.
    An internal review identifies a defect in the supplier-provided blades, but the
    issue was flagged during your company’s quality control, and the units were
    shipped anyway due to tight production deadlines. Complicating matters,
    the blender’s user manual did not include a specific warning about checking
    the blade assembly for looseness before use.
    Henry seeks $500,000 in damages, including medical costs, lost wages, pain
    & suffering, and punitive damages. Meanwhile, a consumer advocacy group
    is pushing for a recall, which could cost the company millions.
    Consider the legal and ethical implications of the company’s failure to act on
    quality control warnings and whether the lack of a warning label exacerbates
    liability. Also consider the question of recall. What are your
    recommendations?

    Questions to incorporate into your presentation:

    The following guidance will help you develop your analysis of this case study
    for the elements outlined in the Assignment.

    Evaluate legal risk & tort law principles (CO-1, LO-1.2, LO-1.5):

    o What tort law principles apply?
    o What legal risks does the company face from the defective blade

    assembly?
    o How does the failure to act on quality control warnings impact legal

    liability? Ethics?
    o Could the absence of a specific warning label increase the company’s

    exposure to litigation or damages?
    o On what basis might punitive damages be awarded? What factors in

    this case could influence this decision?

    Integrate Legal Compliance and Ethics (CO-5, LO-5.1, LO-5.2):
    o What ethical obligations does the company have to its customers in

    light of the defect?
    o How should the company address the consumer advocacy group’s

    concerns?

    Recommend a Resolution (CO-5, LO-5.3) — consider:

    o Should the company initiate a recall? Why or why not?
    o What steps can the company take to rebuild customer trust while

    managing financial risk?
    o Should the company be taking other inhouse steps going forward?
    o What should be the approach to this lawsuit?
    o Recommend a resolution for this case to minimize legal liability, align

    with ethical standards, and action going forward for the company
    from lesson learned from this event.

    Research:
    o Lingwall course text – Week 5 reading/torts
    o Weiss course text for ethics guidance
    o At least one court case
    o See Week 5 Lesson

    See Assignment for PPT help videos and Grading Rubric

    Continue to Next Page

    For Case Study -Scenario 3

    Case Study – Scenario 3
    Business Defamation

    [Common Law]

    Fact Pattern:
    Your company, a regional electronics retailer, is accused in a viral online post
    of selling counterfeit smartphones. The post, made by “Rocky H,” a recently
    terminated employee, alleges that the company knowingly stocks counterfeit
    products and engages in deceptive sales practices. Although the allegations
    are false, the post gains traction, leading to a 20% sales decline in two
    weeks.
    Your investigation reveals that Rocky H was fired for stealing store inventory.
    The company’s internal records show all products were purchased from
    verified suppliers. However, Rocky H has contacted a local journalist, who is
    preparing a story based on his allegations.
    You must assess the legal and business risks of pursuing a defamation
    lawsuit against Rocky H and possibly the journalist and her publisher if they
    publish the story.
    Can you prove the employee acted with actual malice, especially if the
    journalist publishes a story before the suit is filed? Do you need actual
    malice?
    Additionally, consider the costs of litigation versus the potential reputational
    damage to your company resulting from a public trial.
    Your legal team also suggests alternative measures, such as issuing a public
    rebuttal and requesting retraction of the defamatory statements.
    Overall – what are the legal issues and options and related ethical
    implications?

    Questions to incorporate into your presentation:
    The following guidance will help you develop your analysis of this case study
    for the elements outlined in the Assignment.

    Evaluate law and legal risk (CO-1, LO-1.2, LO-1.5):

    o What tort principles apply?
    o What are the defamation elements that apply in this case (including

    the issue of actual malice)?
    o What are the legal risks of pursuing a defamation lawsuit?
    o Consider both Rocky H and the journalist’s publications separately.

    o Does the social medial viral aspect of the story affect the company’s
    analysis?

    Integrate Legal Compliance and Ethics (CO-5, LO-5.1, LO-5.2):

    o What ethical considerations arise in balancing the company’s
    reputation with the risks of public litigation?

    o Should the company focus on repairing its reputation rather than
    pursuing legal action?

    Recommend a Resolution (CO-5, LO-5.3):

    o What strategies can the company use to mitigate reputational damage?
    o Would issuing a public statement or seeking a retraction be more effective than

    filing a lawsuit?

    Research:
    o Lingwall course text – Week 5 reading/torts
    o Weiss course text for ethics guidance
    o At least one court case
    o See Week 5 Lesson

    See Assignment for PPT help videos and Grading Rubric.

    – BUSN623 Week 6 Assignment Case Studies Selection
    – Case Study – Scenario 1

    – Slip and Fall on Business Premises
    – [Common Law Tort Applies]
    – Fact Pattern:
    – Questions to incorporate into your presentation:
    – Research:

    – Case Study – Scenario 2

    – Manufacturing Defect & Warning Label Accuracy
    – [Product Liability Tort]
    – Fact Pattern:
    – Questions to incorporate into your presentation:
    – Research:

    – Case Study – Scenario 3
    – Business Defamation
    – [Common Law]
    – Fact Pattern:
    – Questions to incorporate into your presentation:
    – Research:

    **wk6dissEthical_implications_and_poten.pdf**

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  • [Solved] ON TIME ON TIME ON TIME BUSINESS MANAGEMENT A+ WORK, ON TIME, NO PLAGARIZING; ON TIME

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    [>Management homework help](https://www.sweetstudy.com/fields/business-finance-management) Tutor Discussion **files (3)** – ## Week6discussion.docx – wk6dissEthical_implications_and_poten.pdf – week6dissEthical_and_legal_challenges_o.pdf **## Week6discussion.docx** Week 6 discussion No more t…

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    [>Management homework help](https://www.sweetstudy.com/fields/business-finance-management)

    Tutor Discussion

    **files (3)**

    – ## Week6discussion.docx

    – wk6dissEthical_implications_and_poten.pdf
    – week6dissEthical_and_legal_challenges_o.pdf

    **## Week6discussion.docx**

    Week 6 discussion No more than 300 words

    **Discussion Prompt**

    mage by Gerd Altmann from Pixabay

    In this course we are exploring legal and ethical risk factors critical for business decision making. Case studies reveal that these risks shadow all aspects of business. In terms of operational risk, the exposure can arise from inadequate or failed internal controls, processes and systems and human malfeasance causing breakdowns in daily business activities (Segal, 2025). The Week 5 Lesson presented a broad range of potential legal and ethical operational risks carrying tort and criminal exposure for business in today's global environment. These include such threats to business operations as cyber-crime, terrorism, and fraud. For example, Enron is a testament to the failure of internal controls and ethical leadership. Contracts, legal and regulatory compliance are other areas of potential risks for unwary leadership.

    **FOR THIS DISCUSSION:**

    Identify a specific legal or ethical (or combination) operational risk that
    _you_ see to be a compelling concern for a business today and
    propose a best practice that in your opinion a business can utilize to effectively prevent or mitigate that risk.

    In your initial post explain (with an example):

    · the specific legal or ethical risk,

    · the best practice, and

    · how you would implement the practice

    Fed agencies who investigate Insider Trading:
    [https://fedlaws.org/who-investigates-insider-trading-finra-sec-fbi-and-doj/](https://fedlaws.org/who-investigates-insider-trading-finra-sec-fbi-and-doj/)(opens in new window)

    Re: Spoofing: CFTC Whistleblower Program:
    [https://www.whistleblower.gov/whistleblower-alerts/Spoofing_WBO_Alert.htm](https://www.whistleblower.gov/whistleblower-alerts/Spoofing_WBO_Alert.htm)(opens in new window)

    Kumar, D., & Suthar, N. (2024). Ethical and legal challenges of AI in marketing: an exploration of solutions.
    _Journal of Information, Communication & Ethics in Society, 22_(1), 124-144.
    [https://doi.org/10.1108/JICES-05-2023-0068](https://doi.org/10.1108/JICES-05-2023-0068)

    Wellbrock, W., Malinovska, M., & Ludin, D. (2025). Ethical implications and potential opportunities and risks of artificial intelligence in supply chain management.
    _Discover Sustainability, 6_(1), 886. https://doi.org/10.1007/s43621-025-01808-3

    | | |
    | — | — |
    | | · |

    **wk6dissEthical_implications_and_poten.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/wk6dissethical-implications-and-poten-pdf)

    **week6dissEthical_and_legal_challenges_o.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/week6dissethical-and-legal-challenges-o-pdf)

    **week6dissEthical_and_legal_challenges_o.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/week6dissethical-and-legal-challenges-o-pdf)

    **## Week6discussion.docx**

    Week 6 discussion No more than 300 words

    **Discussion Prompt**

    mage by Gerd Altmann from Pixabay

    In this course we are exploring legal and ethical risk factors critical for business decision making. Case studies reveal that these risks shadow all aspects of business. In terms of operational risk, the exposure can arise from inadequate or failed internal controls, processes and systems and human malfeasance causing breakdowns in daily business activities (Segal, 2025). The Week 5 Lesson presented a broad range of potential legal and ethical operational risks carrying tort and criminal exposure for business in today's global environment. These include such threats to business operations as cyber-crime, terrorism, and fraud. For example, Enron is a testament to the failure of internal controls and ethical leadership. Contracts, legal and regulatory compliance are other areas of potential risks for unwary leadership.

    **FOR THIS DISCUSSION:**

    Identify a specific legal or ethical (or combination) operational risk that
    _you_ see to be a compelling concern for a business today and
    propose a best practice that in your opinion a business can utilize to effectively prevent or mitigate that risk.

    In your initial post explain (with an example):

    · the specific legal or ethical risk,

    · the best practice, and

    · how you would implement the practice

    Fed agencies who investigate Insider Trading:
    [https://fedlaws.org/who-investigates-insider-trading-finra-sec-fbi-and-doj/](https://fedlaws.org/who-investigates-insider-trading-finra-sec-fbi-and-doj/)(opens in new window)

    Re: Spoofing: CFTC Whistleblower Program:
    [https://www.whistleblower.gov/whistleblower-alerts/Spoofing_WBO_Alert.htm](https://www.whistleblower.gov/whistleblower-alerts/Spoofing_WBO_Alert.htm)(opens in new window)

    Kumar, D., & Suthar, N. (2024). Ethical and legal challenges of AI in marketing: an exploration of solutions.
    _Journal of Information, Communication & Ethics in Society, 22_(1), 124-144.
    [https://doi.org/10.1108/JICES-05-2023-0068](https://doi.org/10.1108/JICES-05-2023-0068)

    Wellbrock, W., Malinovska, M., & Ludin, D. (2025). Ethical implications and potential opportunities and risks of artificial intelligence in supply chain management.
    _Discover Sustainability, 6_(1), 886. https://doi.org/10.1007/s43621-025-01808-3

    | | |
    | — | — |
    | | · |

    **wk6dissEthical_implications_and_poten.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/wk6dissethical-implications-and-poten-pdf)

    **week6dissEthical_and_legal_challenges_o.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/week6dissethical-and-legal-challenges-o-pdf)

    **## Week6discussion.docx**

    Week 6 discussion No more than 300 words

    **Discussion Prompt**

    mage by Gerd Altmann from Pixabay

    In this course we are exploring legal and ethical risk factors critical for business decision making. Case studies reveal that these risks shadow all aspects of business. In terms of operational risk, the exposure can arise from inadequate or failed internal controls, processes and systems and human malfeasance causing breakdowns in daily business activities (Segal, 2025). The Week 5 Lesson presented a broad range of potential legal and ethical operational risks carrying tort and criminal exposure for business in today's global environment. These include such threats to business operations as cyber-crime, terrorism, and fraud. For example, Enron is a testament to the failure of internal controls and ethical leadership. Contracts, legal and regulatory compliance are other areas of potential risks for unwary leadership.

    **FOR THIS DISCUSSION:**

    Identify a specific legal or ethical (or combination) operational risk that
    _you_ see to be a compelling concern for a business today and
    propose a best practice that in your opinion a business can utilize to effectively prevent or mitigate that risk.

    In your initial post explain (with an example):

    · the specific legal or ethical risk,

    · the best practice, and

    · how you would implement the practice

    Fed agencies who investigate Insider Trading:
    [https://fedlaws.org/who-investigates-insider-trading-finra-sec-fbi-and-doj/](https://fedlaws.org/who-investigates-insider-trading-finra-sec-fbi-and-doj/)(opens in new window)

    Re: Spoofing: CFTC Whistleblower Program:
    [https://www.whistleblower.gov/whistleblower-alerts/Spoofing_WBO_Alert.htm](https://www.whistleblower.gov/whistleblower-alerts/Spoofing_WBO_Alert.htm)(opens in new window)

    Kumar, D., & Suthar, N. (2024). Ethical and legal challenges of AI in marketing: an exploration of solutions.
    _Journal of Information, Communication & Ethics in Society, 22_(1), 124-144.
    [https://doi.org/10.1108/JICES-05-2023-0068](https://doi.org/10.1108/JICES-05-2023-0068)

    Wellbrock, W., Malinovska, M., & Ludin, D. (2025). Ethical implications and potential opportunities and risks of artificial intelligence in supply chain management.
    _Discover Sustainability, 6_(1), 886. https://doi.org/10.1007/s43621-025-01808-3

    | | |
    | — | — |
    | | · |

    **wk6dissEthical_implications_and_poten.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/wk6dissethical-implications-and-poten-pdf)

    **week6dissEthical_and_legal_challenges_o.pdf**

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  • [Solved] Can someone help me with my Week 3 Discussion 2?

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    Executive Solution Overview

    [>Operations Management homework help](https://www.sweetstudy.com/fields/business-finance-operations-management) ### Prepare Prior to beginning work on this discussion forum, review: – the [_Ethical Principles in Research_](https://uagc.instructure.com/courses/167009/files/25517854?wrap=1) [Download…

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    [>Operations Management homework help](https://www.sweetstudy.com/fields/business-finance-operations-management)

    ### Prepare

    Prior to beginning work on this discussion forum, review:

    – the [_Ethical Principles in Research_](https://uagc.instructure.com/courses/167009/files/25517854?wrap=1) [Download Ethical Principles in Research](https://uagc.instructure.com/courses/167009/files/25517854/download?download_frd=1) supplemental material
    – Section 8 in the [_Ethical Principles of Psychologists and Code of Conduct_ Links to an external site.](https://www.apa.org/ethics/code) webpage
    – the [An Overview of the Nuremburg Code,](https://uagc.instructure.com/courses/167009/file_contents/course%20files/Global%20files/Articles/An%20overview%20of%20the%20Nuremburg%20Code,%20Declaration%20of%20Helsinki%20and%20Belmont%20Report%20in%20the%20context%20of%20promoting%20ethical%20global%20clinical%20trial%20conduct.pdf?canvas_=1&canvas_qs_wrap=1) Declaration of Helsinki and Belmont Report in the Context of Promoting Ethical Global Clinical Trial Conduct article.

    ### Write

    One of the more important foundations you must understand when working in a doctoral program is ethics in research. The UAGC Institutional Review Board (IRB) ethical guidelines are created to keep participants safe. These guidelines were created in response to historical events and research practices that harmed participants.

    Across all ethical guidelines, regardless of discipline, there is a commitment to upholding respect for people, beneficence, and justice. These commitments help to protect those involved with research, balance risks with potential benefits, and promote the responsible advancement of knowledge.

    In this discussion, evaluate the Nuremberg Code, the Common Rule, and the APA Ethical Principles of Psychologists and Code of Conduct and respond to the following prompts. **Please note: No peer responses are required for this discussion forum**.

    – Compare and contrast the ethical guidelines.
    – Assess the overarching principles in the three sets of guidelines that apply to the treatment of human research participants.
    – Discuss how the guidelines shape not just your research but also your role as a scholar–practitioner and leader.