My Blog

Category: Information Systems

  • [Solved] VPN Technologies and Protocols

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    For this discussion: – Examine two advantages of hardware VPNs and two advantages of software VPNs. – Select the type of VPN (hardware or software) that you consider to be the better of the two. – Research two advantages and two disadvantages for three types of protocols used in VPNs. – Select one t…

    Instant Solution Download

    $6.99

    Immediate access to the full model answer, formatted citations, and rubric breakdown.

    Need a Fresh Custom Paper?

    Have this question answered from scratch according to your specific instructions and deadline.

    Order on TutorsGallery →

    Assignment Prompt & Instructions

    For this discussion:
    – Examine two advantages of hardware VPNs and two advantages of software VPNs.
    – Select the type of VPN (hardware or software) that you consider to be the better of the two.
    – Research two advantages and two disadvantages for three types of protocols used in VPNs.
    – Select one type of protocol that you would recommend for a VPN and provide the rationale for your selection.
    – Whether for a hardware or software VPN, explain how you can enhance the security of the authentication process, as well as the security of the type of VPN.

  • [Solved] V

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    see attached. – ## V.docx – ## UnitV.pdf **## V.docx** It has been said that the question of defining terrorism is irresolvable. There is disagreement regarding whether to define it in terms of its methods, aims, or both. The international community has never succeeded in developing an accepted comp…

    Instant Solution Download

    $6.99

    Immediate access to the full model answer, formatted citations, and rubric breakdown.

    Need a Fresh Custom Paper?

    Have this question answered from scratch according to your specific instructions and deadline.

    Order on TutorsGallery →

    Assignment Prompt & Instructions

    see attached.

    – ## V.docx

    – ## UnitV.pdf

    **## V.docx**

    It has been said that the question of defining terrorism is irresolvable. There is disagreement regarding whether to define it in terms of its methods, aims, or both. The international community has never succeeded in developing an accepted comprehensive definition of terrorism. Even within the various federal agencies and across U.S. laws and policies, terrorism is defined differently.

    So, given the ambiguity in establishing a clear definition of what constitutes terrorism as well as the ever-changing and evolving landscape in which terrorism operates, do you believe counterterrorism efforts in the United States have a clear and focused mission? Discuss how you believe they can (or cannot) target something they cannot unilaterally define. Explain your rationale.

    **## UnitV.pdf**

    HLS 3303, Terrorism Response Operations 1

    Course Learning Outcomes for Unit V

    Upon completion of this unit, students should be able to:

    6. Develop a plan for post-terrorism recovery.
    6.1 Choose a topic and potential resources for a post-terrorism recovery plan.
    6.2 Identify the elements of homeland security dedicated to protecting the United States from

    violent extremism.

    Required Unit Resources

    Chapter 7: Antiterrorism and Counterterrorism

    Unit Lesson

    What is counterterrorism? Is there a difference between counterterrorism and anti-terrorism? If there is a
    difference between counterterrorism and anti-terrorism, what exactly are the differences? Oliver et al. (2021)
    examined the killing of Osama bin Laden as it related to counterterrorism efforts and go on to further indicate
    that the killing of Osama bin Laden clearly shows the capability of the United States’ counterterrorism efforts.
    However, since the United States has exceptional resources and intelligence capabilities, should it have taken
    approximately 10 years to capture Osama bin Laden? It is important to think about the coordination that is
    required for a country to excel at such an operation.

    Osama bin Laden

    Consider the case of Osama bin Laden. First, one must have the right amount of intelligence on the
    whereabouts of the subject of interest, and this information must be accurate. Additionally, it is important to
    remember that the target was not within the United States. The intelligence about the location of the subject
    had to be obtained from a foreign location. This alone can be seen as an enormous challenge to finding such
    a target from afar. Let us continue to examine this case further.

    After such intelligence about a target is obtained, the accuracy of the information must be confirmed to any
    extent possible. It is important for one to examine this to get a better understanding of the amount of
    resources, time, and energy that may go into such an intense operation. Additionally, the applicable
    leadership and stakeholders had to examine options to obtain what was the best course of action for
    potentially “taking out” the subject—Osama bin Laden.

    This requires an enormous amount of planning, coordination, and communication. After all these steps are
    taken, there remains the actual implementation of the operation. Keep in mind that as the operation of taking
    out the target commences; everything must be as close to perfect as possible. Was the intelligence correct,
    and would Osama bin Laden be at that location at the time of the operations? Would innocent lives be lost
    during this operation? Would the American team be met by resistance during this operation? These are all
    questions that should have been examined in great detail.

    Oliver et al. (2021) indicated that most individuals will agree that that the counterterrorism effort that was
    initiated to locate and subsequently kill Osama bin Laden was indispensable. As discussed, one can clearly
    see the amount of analysis, intelligence, resources, and information that is needed to establish a successful
    operation.

    National Counterterrorism Center

    UNIT V STUDY GUIDE
    Mitigating the Impact of a
    Potential Terrorist Attack

    HLS 3303, Terrorism Response Operations 2

    UNIT x STUDY GUIDE
    Title

    Oliver et al. (2021) indicated how the National Counterterrorism Center has an impact on United States’
    policy. The National Counterterrorism Center was originally established as the Terrorism Threat Integration
    Center, which commenced in 2003 under President George W. Bush. In 2004, the Terrorism Threat
    Integration Center’s name was changed to the National Counterterrorism Center (Oliver et al., 2021). What is
    the purpose of the National Counterterrorism Center? The National Counterterrorism Center has a variety of
    functions, but the center primarily examines and analyzes threats.

    Additionally, after the attacks of 9/11, some lessons learned were that applicable stakeholders and
    intelligence officials failed to communicate effectively and share information with one another. The lack of
    sharing information could cause devastation and a lapse within the process. Therefore, other functions of the
    National Counterterrorism Center are to foster and facilitate the sharing of information (Oliver et al., 2021).
    Why would agencies within the same government not share information? There could be several reasons for
    this, to include the lack of transparency and trust. As a leader, it is important to encourage the personnel
    within your organization to work together.

    How does the National Counterterrorism Center relate to counterterrorism and anti-terrorism? What exactly is
    the difference between counterterrorism and anti-terrorism? Counterterrorism is focused on offensive
    activities aimed at defeating a terrorist both domestically and internationally, whereas anti-terrorism pertains
    to the defensive actions that are suggested for defeating terrorism (Oliver et al., 2021).

    Critical Infrastructure

    Why are critical infrastructure and key resources important as they relate to anti-terrorism measures? Critical
    infrastructure protection is a combination of functions meant to prevent, deter, and neutralize a terrorist attack
    on the country’s infrastructure. Thus, to provide you with an idea of the impact of a terrorist attack on a critical
    infrastructure, let’s examine the attacks of 9/11. The World Trade Center was completely destroyed because
    of these destructive attacks by terrorists on September 11, 2001. The attack on this critical infrastructure
    caused an immense impact to the economy as well. The loss of lives, businesses, jobs, and the destruction of
    the World Trade Center were felt for many years after those attacks. Consequently, one could only imagine
    the amount of devastation and chaos that would be caused if an attack were to occur on a multitude of critical
    infrastructures within the United States.

    Protecting critical infrastructure is imperative, and the myriad of agencies involved have different areas of
    responsibilities. Although various agencies are tasked with protecting different aspects of critical
    infrastructure, this still should require constant communication, planning, and coordination from all applicable
    agencies involved (Oliver et al., 2021).

    Counterterrorism Strategy and Policies Since 9/11

    It is prudent to discuss the counter-terrorism policies that have occurred in the United States since 9/11. Four
    presidents have now held office in the United States since 2001. Presidents George W. Bush and Barack
    Obama had similar elements in their counter-terrorism policies, while those of President Trump differed
    significantly from his predecessors.

    President Bush focused his policy on bringing the United States’ belief in the democratic system of
    government to other nations and having a proactive strategy as it relates to stopping potential terrorists before
    they became an imminent threat (Oliver et al., 2021).

    President Obama focused on unilateralism and getting other nations involved in such threats. President
    Obama focused on a strategic approach to combating terrorism. The Obama administration tended to view
    the CIA as its primary agency for combating terrorism internationally (Oliver et al., 2021).

    President Trump’s counterterrorism strategy was refocused on radical Islamist terrorism. While his strategy
    set specific and important goals for a counterterrorism approach, it was sometimes unclear how it would be
    carried out (Oliver et al., 2021). President Trump’s approach was often tied to and relied upon policy to restrict
    immigration as a means to deter terrorists from entering the United States.

    HLS 3303, Terrorism Response Operations 3

    UNIT x STUDY GUIDE
    Title

    As of this writing in 2021, the strategy of President Biden is still being developed and promulgated. He may
    echo the focus and strategies of President Obama in many ways, and he may rescind or revise his immediate
    predecessor’s strategy and policies regarding counterterrorism.

    It is important to note that the main objective of any president should be to protect the country and the people
    of the country. However, counterterrorism efforts do not end with the president. Most federal agencies have
    some aspect of protecting the homeland within its charter, be it infrastructure protection, economic stability, or
    emergency management. State and local governments have their own directives, responsibilities, and plans
    to protect their citizens. Finally, each American citizen has not only a vested interest but a true responsibility
    under the basic principles of U.S. citizenship to defend the U.S. Constitution and laws of the United States of
    America against all enemies, foreign and domestic.

    Reference

    Oliver, W. M., Marion, N. E., & Hill, J. B. (2021). Introduction to homeland security: Policy, organization, and

    administration (2nd ed.). Jones & Bartlett Learning.
    https://bookshelf.vitalsource.com/#/books/9781284205213

    Suggested Unit Resources

    In order to access the following resources, click the links below.

    The following PowerPoint presentation provides a summary of the material in this unit’s chapter reading. The
    PowerPoint and PDF versions are provided for your convenience.

    Chapter 7 PowerPoint Presentation (Chapter 7 PDF)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-135305356_1](https://online.columbiasouthern.edu/bbcswebdav/xid-135305356_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-135305355_1](https://online.columbiasouthern.edu/bbcswebdav/xid-135305355_1)

    – Course Learning Outcomes for Unit V
    – Required Unit Resources
    – Unit Lesson

    – Osama bin Laden
    – National Counterterrorism Center
    – Critical Infrastructure
    – Counterterrorism Strategy and Policies Since 9/11
    – Reference

    – Suggested Unit Resources

    **## UnitV.pdf**

    HLS 3303, Terrorism Response Operations 1

    Course Learning Outcomes for Unit V

    Upon completion of this unit, students should be able to:

    6. Develop a plan for post-terrorism recovery.
    6.1 Choose a topic and potential resources for a post-terrorism recovery plan.
    6.2 Identify the elements of homeland security dedicated to protecting the United States from

    violent extremism.

    Required Unit Resources

    Chapter 7: Antiterrorism and Counterterrorism

    Unit Lesson

    What is counterterrorism? Is there a difference between counterterrorism and anti-terrorism? If there is a
    difference between counterterrorism and anti-terrorism, what exactly are the differences? Oliver et al. (2021)
    examined the killing of Osama bin Laden as it related to counterterrorism efforts and go on to further indicate
    that the killing of Osama bin Laden clearly shows the capability of the United States’ counterterrorism efforts.
    However, since the United States has exceptional resources and intelligence capabilities, should it have taken
    approximately 10 years to capture Osama bin Laden? It is important to think about the coordination that is
    required for a country to excel at such an operation.

    Osama bin Laden

    Consider the case of Osama bin Laden. First, one must have the right amount of intelligence on the
    whereabouts of the subject of interest, and this information must be accurate. Additionally, it is important to
    remember that the target was not within the United States. The intelligence about the location of the subject
    had to be obtained from a foreign location. This alone can be seen as an enormous challenge to finding such
    a target from afar. Let us continue to examine this case further.

    After such intelligence about a target is obtained, the accuracy of the information must be confirmed to any
    extent possible. It is important for one to examine this to get a better understanding of the amount of
    resources, time, and energy that may go into such an intense operation. Additionally, the applicable
    leadership and stakeholders had to examine options to obtain what was the best course of action for
    potentially “taking out” the subject—Osama bin Laden.

    This requires an enormous amount of planning, coordination, and communication. After all these steps are
    taken, there remains the actual implementation of the operation. Keep in mind that as the operation of taking
    out the target commences; everything must be as close to perfect as possible. Was the intelligence correct,
    and would Osama bin Laden be at that location at the time of the operations? Would innocent lives be lost
    during this operation? Would the American team be met by resistance during this operation? These are all
    questions that should have been examined in great detail.

    Oliver et al. (2021) indicated that most individuals will agree that that the counterterrorism effort that was
    initiated to locate and subsequently kill Osama bin Laden was indispensable. As discussed, one can clearly
    see the amount of analysis, intelligence, resources, and information that is needed to establish a successful
    operation.

    National Counterterrorism Center

    UNIT V STUDY GUIDE
    Mitigating the Impact of a
    Potential Terrorist Attack

    HLS 3303, Terrorism Response Operations 2

    UNIT x STUDY GUIDE
    Title

    Oliver et al. (2021) indicated how the National Counterterrorism Center has an impact on United States’
    policy. The National Counterterrorism Center was originally established as the Terrorism Threat Integration
    Center, which commenced in 2003 under President George W. Bush. In 2004, the Terrorism Threat
    Integration Center’s name was changed to the National Counterterrorism Center (Oliver et al., 2021). What is
    the purpose of the National Counterterrorism Center? The National Counterterrorism Center has a variety of
    functions, but the center primarily examines and analyzes threats.

    Additionally, after the attacks of 9/11, some lessons learned were that applicable stakeholders and
    intelligence officials failed to communicate effectively and share information with one another. The lack of
    sharing information could cause devastation and a lapse within the process. Therefore, other functions of the
    National Counterterrorism Center are to foster and facilitate the sharing of information (Oliver et al., 2021).
    Why would agencies within the same government not share information? There could be several reasons for
    this, to include the lack of transparency and trust. As a leader, it is important to encourage the personnel
    within your organization to work together.

    How does the National Counterterrorism Center relate to counterterrorism and anti-terrorism? What exactly is
    the difference between counterterrorism and anti-terrorism? Counterterrorism is focused on offensive
    activities aimed at defeating a terrorist both domestically and internationally, whereas anti-terrorism pertains
    to the defensive actions that are suggested for defeating terrorism (Oliver et al., 2021).

    Critical Infrastructure

    Why are critical infrastructure and key resources important as they relate to anti-terrorism measures? Critical
    infrastructure protection is a combination of functions meant to prevent, deter, and neutralize a terrorist attack
    on the country’s infrastructure. Thus, to provide you with an idea of the impact of a terrorist attack on a critical
    infrastructure, let’s examine the attacks of 9/11. The World Trade Center was completely destroyed because
    of these destructive attacks by terrorists on September 11, 2001. The attack on this critical infrastructure
    caused an immense impact to the economy as well. The loss of lives, businesses, jobs, and the destruction of
    the World Trade Center were felt for many years after those attacks. Consequently, one could only imagine
    the amount of devastation and chaos that would be caused if an attack were to occur on a multitude of critical
    infrastructures within the United States.

    Protecting critical infrastructure is imperative, and the myriad of agencies involved have different areas of
    responsibilities. Although various agencies are tasked with protecting different aspects of critical
    infrastructure, this still should require constant communication, planning, and coordination from all applicable
    agencies involved (Oliver et al., 2021).

    Counterterrorism Strategy and Policies Since 9/11

    It is prudent to discuss the counter-terrorism policies that have occurred in the United States since 9/11. Four
    presidents have now held office in the United States since 2001. Presidents George W. Bush and Barack
    Obama had similar elements in their counter-terrorism policies, while those of President Trump differed
    significantly from his predecessors.

    President Bush focused his policy on bringing the United States’ belief in the democratic system of
    government to other nations and having a proactive strategy as it relates to stopping potential terrorists before
    they became an imminent threat (Oliver et al., 2021).

    President Obama focused on unilateralism and getting other nations involved in such threats. President
    Obama focused on a strategic approach to combating terrorism. The Obama administration tended to view
    the CIA as its primary agency for combating terrorism internationally (Oliver et al., 2021).

    President Trump’s counterterrorism strategy was refocused on radical Islamist terrorism. While his strategy
    set specific and important goals for a counterterrorism approach, it was sometimes unclear how it would be
    carried out (Oliver et al., 2021). President Trump’s approach was often tied to and relied upon policy to restrict
    immigration as a means to deter terrorists from entering the United States.

    HLS 3303, Terrorism Response Operations 3

    UNIT x STUDY GUIDE
    Title

    As of this writing in 2021, the strategy of President Biden is still being developed and promulgated. He may
    echo the focus and strategies of President Obama in many ways, and he may rescind or revise his immediate
    predecessor’s strategy and policies regarding counterterrorism.

    It is important to note that the main objective of any president should be to protect the country and the people
    of the country. However, counterterrorism efforts do not end with the president. Most federal agencies have
    some aspect of protecting the homeland within its charter, be it infrastructure protection, economic stability, or
    emergency management. State and local governments have their own directives, responsibilities, and plans
    to protect their citizens. Finally, each American citizen has not only a vested interest but a true responsibility
    under the basic principles of U.S. citizenship to defend the U.S. Constitution and laws of the United States of
    America against all enemies, foreign and domestic.

    Reference

    Oliver, W. M., Marion, N. E., & Hill, J. B. (2021). Introduction to homeland security: Policy, organization, and

    administration (2nd ed.). Jones & Bartlett Learning.
    https://bookshelf.vitalsource.com/#/books/9781284205213

    Suggested Unit Resources

    In order to access the following resources, click the links below.

    The following PowerPoint presentation provides a summary of the material in this unit’s chapter reading. The
    PowerPoint and PDF versions are provided for your convenience.

    Chapter 7 PowerPoint Presentation (Chapter 7 PDF)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-135305356_1](https://online.columbiasouthern.edu/bbcswebdav/xid-135305356_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-135305355_1](https://online.columbiasouthern.edu/bbcswebdav/xid-135305355_1)

    – Course Learning Outcomes for Unit V
    – Required Unit Resources
    – Unit Lesson

    – Osama bin Laden
    – National Counterterrorism Center
    – Critical Infrastructure
    – Counterterrorism Strategy and Policies Since 9/11
    – Reference

    – Suggested Unit Resources

    **## V.docx**

    It has been said that the question of defining terrorism is irresolvable. There is disagreement regarding whether to define it in terms of its methods, aims, or both. The international community has never succeeded in developing an accepted comprehensive definition of terrorism. Even within the various federal agencies and across U.S. laws and policies, terrorism is defined differently.

    So, given the ambiguity in establishing a clear definition of what constitutes terrorism as well as the ever-changing and evolving landscape in which terrorism operates, do you believe counterterrorism efforts in the United States have a clear and focused mission? Discuss how you believe they can (or cannot) target something they cannot unilaterally define. Explain your rationale.

    **## UnitV.pdf**

    HLS 3303, Terrorism Response Operations 1

    Course Learning Outcomes for Unit V

    Upon completion of this unit, students should be able to:

    6. Develop a plan for post-terrorism recovery.
    6.1 Choose a topic and potential resources for a post-terrorism recovery plan.
    6.2 Identify the elements of homeland security dedicated to protecting the United States from

    violent extremism.

    Required Unit Resources

    Chapter 7: Antiterrorism and Counterterrorism

    Unit Lesson

    What is counterterrorism? Is there a difference between counterterrorism and anti-terrorism? If there is a
    difference between counterterrorism and anti-terrorism, what exactly are the differences? Oliver et al. (2021)
    examined the killing of Osama bin Laden as it related to counterterrorism efforts and go on to further indicate
    that the killing of Osama bin Laden clearly shows the capability of the United States’ counterterrorism efforts.
    However, since the United States has exceptional resources and intelligence capabilities, should it have taken
    approximately 10 years to capture Osama bin Laden? It is important to think about the coordination that is
    required for a country to excel at such an operation.

    Osama bin Laden

    Consider the case of Osama bin Laden. First, one must have the right amount of intelligence on the
    whereabouts of the subject of interest, and this information must be accurate. Additionally, it is important to
    remember that the target was not within the United States. The intelligence about the location of the subject
    had to be obtained from a foreign location. This alone can be seen as an enormous challenge to finding such
    a target from afar. Let us continue to examine this case further.

    After such intelligence about a target is obtained, the accuracy of the information must be confirmed to any
    extent possible. It is important for one to examine this to get a better understanding of the amount of
    resources, time, and energy that may go into such an intense operation. Additionally, the applicable
    leadership and stakeholders had to examine options to obtain what was the best course of action for
    potentially “taking out” the subject—Osama bin Laden.

    This requires an enormous amount of planning, coordination, and communication. After all these steps are
    taken, there remains the actual implementation of the operation. Keep in mind that as the operation of taking
    out the target commences; everything must be as close to perfect as possible. Was the intelligence correct,
    and would Osama bin Laden be at that location at the time of the operations? Would innocent lives be lost
    during this operation? Would the American team be met by resistance during this operation? These are all
    questions that should have been examined in great detail.

    Oliver et al. (2021) indicated that most individuals will agree that that the counterterrorism effort that was
    initiated to locate and subsequently kill Osama bin Laden was indispensable. As discussed, one can clearly
    see the amount of analysis, intelligence, resources, and information that is needed to establish a successful
    operation.

    National Counterterrorism Center

    UNIT V STUDY GUIDE
    Mitigating the Impact of a
    Potential Terrorist Attack

    HLS 3303, Terrorism Response Operations 2

    UNIT x STUDY GUIDE
    Title

    Oliver et al. (2021) indicated how the National Counterterrorism Center has an impact on United States’
    policy. The National Counterterrorism Center was originally established as the Terrorism Threat Integration
    Center, which commenced in 2003 under President George W. Bush. In 2004, the Terrorism Threat
    Integration Center’s name was changed to the National Counterterrorism Center (Oliver et al., 2021). What is
    the purpose of the National Counterterrorism Center? The National Counterterrorism Center has a variety of
    functions, but the center primarily examines and analyzes threats.

    Additionally, after the attacks of 9/11, some lessons learned were that applicable stakeholders and
    intelligence officials failed to communicate effectively and share information with one another. The lack of
    sharing information could cause devastation and a lapse within the process. Therefore, other functions of the
    National Counterterrorism Center are to foster and facilitate the sharing of information (Oliver et al., 2021).
    Why would agencies within the same government not share information? There could be several reasons for
    this, to include the lack of transparency and trust. As a leader, it is important to encourage the personnel
    within your organization to work together.

    How does the National Counterterrorism Center relate to counterterrorism and anti-terrorism? What exactly is
    the difference between counterterrorism and anti-terrorism? Counterterrorism is focused on offensive
    activities aimed at defeating a terrorist both domestically and internationally, whereas anti-terrorism pertains
    to the defensive actions that are suggested for defeating terrorism (Oliver et al., 2021).

    Critical Infrastructure

    Why are critical infrastructure and key resources important as they relate to anti-terrorism measures? Critical
    infrastructure protection is a combination of functions meant to prevent, deter, and neutralize a terrorist attack
    on the country’s infrastructure. Thus, to provide you with an idea of the impact of a terrorist attack on a critical
    infrastructure, let’s examine the attacks of 9/11. The World Trade Center was completely destroyed because
    of these destructive attacks by terrorists on September 11, 2001. The attack on this critical infrastructure
    caused an immense impact to the economy as well. The loss of lives, businesses, jobs, and the destruction of
    the World Trade Center were felt for many years after those attacks. Consequently, one could only imagine
    the amount of devastation and chaos that would be caused if an attack were to occur on a multitude of critical
    infrastructures within the United States.

    Protecting critical infrastructure is imperative, and the myriad of agencies involved have different areas of
    responsibilities. Although various agencies are tasked with protecting different aspects of critical
    infrastructure, this still should require constant communication, planning, and coordination from all applicable
    agencies involved (Oliver et al., 2021).

    Counterterrorism Strategy and Policies Since 9/11

    It is prudent to discuss the counter-terrorism policies that have occurred in the United States since 9/11. Four
    presidents have now held office in the United States since 2001. Presidents George W. Bush and Barack
    Obama had similar elements in their counter-terrorism policies, while those of President Trump differed
    significantly from his predecessors.

    President Bush focused his policy on bringing the United States’ belief in the democratic system of
    government to other nations and having a proactive strategy as it relates to stopping potential terrorists before
    they became an imminent threat (Oliver et al., 2021).

    President Obama focused on unilateralism and getting other nations involved in such threats. President
    Obama focused on a strategic approach to combating terrorism. The Obama administration tended to view
    the CIA as its primary agency for combating terrorism internationally (Oliver et al., 2021).

    President Trump’s counterterrorism strategy was refocused on radical Islamist terrorism. While his strategy
    set specific and important goals for a counterterrorism approach, it was sometimes unclear how it would be
    carried out (Oliver et al., 2021). President Trump’s approach was often tied to and relied upon policy to restrict
    immigration as a means to deter terrorists from entering the United States.

    HLS 3303, Terrorism Response Operations 3

    UNIT x STUDY GUIDE
    Title

    As of this writing in 2021, the strategy of President Biden is still being developed and promulgated. He may
    echo the focus and strategies of President Obama in many ways, and he may rescind or revise his immediate
    predecessor’s strategy and policies regarding counterterrorism.

    It is important to note that the main objective of any president should be to protect the country and the people
    of the country. However, counterterrorism efforts do not end with the president. Most federal agencies have
    some aspect of protecting the homeland within its charter, be it infrastructure protection, economic stability, or
    emergency management. State and local governments have their own directives, responsibilities, and plans
    to protect their citizens. Finally, each American citizen has not only a vested interest but a true responsibility
    under the basic principles of U.S. citizenship to defend the U.S. Constitution and laws of the United States of
    America against all enemies, foreign and domestic.

    Reference

    Oliver, W. M., Marion, N. E., & Hill, J. B. (2021). Introduction to homeland security: Policy, organization, and

    administration (2nd ed.). Jones & Bartlett Learning.
    https://bookshelf.vitalsource.com/#/books/9781284205213

    Suggested Unit Resources

    In order to access the following resources, click the links below.

    The following PowerPoint presentation provides a summary of the material in this unit’s chapter reading. The
    PowerPoint and PDF versions are provided for your convenience.

    Chapter 7 PowerPoint Presentation (Chapter 7 PDF)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-135305356_1](https://online.columbiasouthern.edu/bbcswebdav/xid-135305356_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-135305355_1](https://online.columbiasouthern.edu/bbcswebdav/xid-135305355_1)

    – Course Learning Outcomes for Unit V
    – Required Unit Resources
    – Unit Lesson

    – Osama bin Laden
    – National Counterterrorism Center
    – Critical Infrastructure
    – Counterterrorism Strategy and Policies Since 9/11
    – Reference

    – Suggested Unit Resources

    **## V.docx**

    It has been said that the question of defining terrorism is irresolvable. There is disagreement regarding whether to define it in terms of its methods, aims, or both. The international community has never succeeded in developing an accepted comprehensive definition of terrorism. Even within the various federal agencies and across U.S. laws and policies, terrorism is defined differently.

    So, given the ambiguity in establishing a clear definition of what constitutes terrorism as well as the ever-changing and evolving landscape in which terrorism operates, do you believe counterterrorism efforts in the United States have a clear and focused mission? Discuss how you believe they can (or cannot) target something they cannot unilaterally define. Explain your rationale.

    **## UnitV.pdf**

    HLS 3303, Terrorism Response Operations 1

    Course Learning Outcomes for Unit V

    Upon completion of this unit, students should be able to:

    6. Develop a plan for post-terrorism recovery.
    6.1 Choose a topic and potential resources for a post-terrorism recovery plan.
    6.2 Identify the elements of homeland security dedicated to protecting the United States from

    violent extremism.

    Required Unit Resources

    Chapter 7: Antiterrorism and Counterterrorism

    Unit Lesson

    What is counterterrorism? Is there a difference between counterterrorism and anti-terrorism? If there is a
    difference between counterterrorism and anti-terrorism, what exactly are the differences? Oliver et al. (2021)
    examined the killing of Osama bin Laden as it related to counterterrorism efforts and go on to further indicate
    that the killing of Osama bin Laden clearly shows the capability of the United States’ counterterrorism efforts.
    However, since the United States has exceptional resources and intelligence capabilities, should it have taken
    approximately 10 years to capture Osama bin Laden? It is important to think about the coordination that is
    required for a country to excel at such an operation.

    Osama bin Laden

    Consider the case of Osama bin Laden. First, one must have the right amount of intelligence on the
    whereabouts of the subject of interest, and this information must be accurate. Additionally, it is important to
    remember that the target was not within the United States. The intelligence about the location of the subject
    had to be obtained from a foreign location. This alone can be seen as an enormous challenge to finding such
    a target from afar. Let us continue to examine this case further.

    After such intelligence about a target is obtained, the accuracy of the information must be confirmed to any
    extent possible. It is important for one to examine this to get a better understanding of the amount of
    resources, time, and energy that may go into such an intense operation. Additionally, the applicable
    leadership and stakeholders had to examine options to obtain what was the best course of action for
    potentially “taking out” the subject—Osama bin Laden.

    This requires an enormous amount of planning, coordination, and communication. After all these steps are
    taken, there remains the actual implementation of the operation. Keep in mind that as the operation of taking
    out the target commences; everything must be as close to perfect as possible. Was the intelligence correct,
    and would Osama bin Laden be at that location at the time of the operations? Would innocent lives be lost
    during this operation? Would the American team be met by resistance during this operation? These are all
    questions that should have been examined in great detail.

    Oliver et al. (2021) indicated that most individuals will agree that that the counterterrorism effort that was
    initiated to locate and subsequently kill Osama bin Laden was indispensable. As discussed, one can clearly
    see the amount of analysis, intelligence, resources, and information that is needed to establish a successful
    operation.

    National Counterterrorism Center

    UNIT V STUDY GUIDE
    Mitigating the Impact of a
    Potential Terrorist Attack

    HLS 3303, Terrorism Response Operations 2

    UNIT x STUDY GUIDE
    Title

    Oliver et al. (2021) indicated how the National Counterterrorism Center has an impact on United States’
    policy. The National Counterterrorism Center was originally established as the Terrorism Threat Integration
    Center, which commenced in 2003 under President George W. Bush. In 2004, the Terrorism Threat
    Integration Center’s name was changed to the National Counterterrorism Center (Oliver et al., 2021). What is
    the purpose of the National Counterterrorism Center? The National Counterterrorism Center has a variety of
    functions, but the center primarily examines and analyzes threats.

    Additionally, after the attacks of 9/11, some lessons learned were that applicable stakeholders and
    intelligence officials failed to communicate effectively and share information with one another. The lack of
    sharing information could cause devastation and a lapse within the process. Therefore, other functions of the
    National Counterterrorism Center are to foster and facilitate the sharing of information (Oliver et al., 2021).
    Why would agencies within the same government not share information? There could be several reasons for
    this, to include the lack of transparency and trust. As a leader, it is important to encourage the personnel
    within your organization to work together.

    How does the National Counterterrorism Center relate to counterterrorism and anti-terrorism? What exactly is
    the difference between counterterrorism and anti-terrorism? Counterterrorism is focused on offensive
    activities aimed at defeating a terrorist both domestically and internationally, whereas anti-terrorism pertains
    to the defensive actions that are suggested for defeating terrorism (Oliver et al., 2021).

    Critical Infrastructure

    Why are critical infrastructure and key resources important as they relate to anti-terrorism measures? Critical
    infrastructure protection is a combination of functions meant to prevent, deter, and neutralize a terrorist attack
    on the country’s infrastructure. Thus, to provide you with an idea of the impact of a terrorist attack on a critical
    infrastructure, let’s examine the attacks of 9/11. The World Trade Center was completely destroyed because
    of these destructive attacks by terrorists on September 11, 2001. The attack on this critical infrastructure
    caused an immense impact to the economy as well. The loss of lives, businesses, jobs, and the destruction of
    the World Trade Center were felt for many years after those attacks. Consequently, one could only imagine
    the amount of devastation and chaos that would be caused if an attack were to occur on a multitude of critical
    infrastructures within the United States.

    Protecting critical infrastructure is imperative, and the myriad of agencies involved have different areas of
    responsibilities. Although various agencies are tasked with protecting different aspects of critical
    infrastructure, this still should require constant communication, planning, and coordination from all applicable
    agencies involved (Oliver et al., 2021).

    Counterterrorism Strategy and Policies Since 9/11

    It is prudent to discuss the counter-terrorism policies that have occurred in the United States since 9/11. Four
    presidents have now held office in the United States since 2001. Presidents George W. Bush and Barack
    Obama had similar elements in their counter-terrorism policies, while those of President Trump differed
    significantly from his predecessors.

    President Bush focused his policy on bringing the United States’ belief in the democratic system of
    government to other nations and having a proactive strategy as it relates to stopping potential terrorists before
    they became an imminent threat (Oliver et al., 2021).

    President Obama focused on unilateralism and getting other nations involved in such threats. President
    Obama focused on a strategic approach to combating terrorism. The Obama administration tended to view
    the CIA as its primary agency for combating terrorism internationally (Oliver et al., 2021).

    President Trump’s counterterrorism strategy was refocused on radical Islamist terrorism. While his strategy
    set specific and important goals for a counterterrorism approach, it was sometimes unclear how it would be
    carried out (Oliver et al., 2021). President Trump’s approach was often tied to and relied upon policy to restrict
    immigration as a means to deter terrorists from entering the United States.

    HLS 3303, Terrorism Response Operations 3

    UNIT x STUDY GUIDE
    Title

    As of this writing in 2021, the strategy of President Biden is still being developed and promulgated. He may
    echo the focus and strategies of President Obama in many ways, and he may rescind or revise his immediate
    predecessor’s strategy and policies regarding counterterrorism.

    It is important to note that the main objective of any president should be to protect the country and the people
    of the country. However, counterterrorism efforts do not end with the president. Most federal agencies have
    some aspect of protecting the homeland within its charter, be it infrastructure protection, economic stability, or
    emergency management. State and local governments have their own directives, responsibilities, and plans
    to protect their citizens. Finally, each American citizen has not only a vested interest but a true responsibility
    under the basic principles of U.S. citizenship to defend the U.S. Constitution and laws of the United States of
    America against all enemies, foreign and domestic.

    Reference

    Oliver, W. M., Marion, N. E., & Hill, J. B. (2021). Introduction to homeland security: Policy, organization, and

    administration (2nd ed.). Jones & Bartlett Learning.
    https://bookshelf.vitalsource.com/#/books/9781284205213

    Suggested Unit Resources

    In order to access the following resources, click the links below.

    The following PowerPoint presentation provides a summary of the material in this unit’s chapter reading. The
    PowerPoint and PDF versions are provided for your convenience.

    Chapter 7 PowerPoint Presentation (Chapter 7 PDF)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-135305356_1](https://online.columbiasouthern.edu/bbcswebdav/xid-135305356_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-135305355_1](https://online.columbiasouthern.edu/bbcswebdav/xid-135305355_1)

    – Course Learning Outcomes for Unit V
    – Required Unit Resources
    – Unit Lesson

    – Osama bin Laden
    – National Counterterrorism Center
    – Critical Infrastructure
    – Counterterrorism Strategy and Policies Since 9/11
    – Reference

    – Suggested Unit Resources

    – 1
    – 2

  • [Solved] VPN Management Techniques

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    VPNs are available both commercially and as open source. Research the VPN solution of two IT solutions vendors. Be prepared to discuss both types. – Discuss which solution you would recommend for a small business, and why. – Explain each of the following VPN implementations: DMZ-based, bypass deploy…

    Instant Solution Download

    $6.99

    Immediate access to the full model answer, formatted citations, and rubric breakdown.

    Need a Fresh Custom Paper?

    Have this question answered from scratch according to your specific instructions and deadline.

    Order on TutorsGallery →

    Assignment Prompt & Instructions

    VPNs are available both commercially and as open source. Research the VPN solution of two IT solutions vendors. Be prepared to discuss both types.
    – Discuss which solution you would recommend for a small business, and why.
    – Explain each of the following VPN implementations: DMZ-based, bypass deployment, and internally connected deployment.
    – Explain the architecture that you consider to be the preferred technique for a VPN, and why.
    – Discuss what you consider to be the most important feature of your VPN.

  • [Solved] Designing a Secure Network

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    ## **Introduction** In this three-part assignment, you will apply the various concepts you have learned throughout this course to the design of the single most secure network possible, capable of supporting three IT services: e-mail, file transfer (centralized), and VPN. After you have fully designe…

    Instant Solution Download

    $6.99

    Immediate access to the full model answer, formatted citations, and rubric breakdown.

    Need a Fresh Custom Paper?

    Have this question answered from scratch according to your specific instructions and deadline.

    Order on TutorsGallery →

    Assignment Prompt & Instructions

    ## **Introduction**
    In this three-part assignment, you will apply the various concepts you have learned throughout this course to the design of the single most secure network possible, capable of supporting three IT services: e-mail, file transfer (centralized), and VPN.
    After you have fully designed your network, you will need to provide three data flow diagrams explaining how your designed network handles three different transactions:
    – The first datapath diagram should show an internal user sending an e-mail with their corporate e-mail address to a user on the Yahoo domain with an arbitrary address of user534@yahoo.com.
    – The second datapath diagram should show a user initiating an FTP session from inside your network to the arbitrary site of ftp.netneering.com.
    – The third datapath diagram should show an externally located employee initiating a VPN session to corporate, in order to access files on the Windows desktop computer DT-Corp534-HellenS at work.
    The specific course learning outcome associated with this assignment is:
    – Recommend solutions, products, and technologies to meet business objectives.
    ## **Instructions**
    ### **Part 1**
    Use Microsoft Visio or an open-source alternative to:
    – Create a diagram showing the overall network you have designed, from the user or endpoint device to the Internet cloud; following the access, core, and distribution layer model; depicting at least four-fifths of the necessary network components; and citing specific, credible sources that support the design. Include the following, at a minimum:
    – Authentication server (Microsoft Active Directory).
    – Routers.
    – Switches and/or hubs.
    – Local users.
    – Remote users.
    – Workstations.
    – File share (CIFS).
    – Mail server.
    – Web servers (both internal and external).
    – Firewalls.
    – Internet cloud.
    – Web proxy.
    – E-mail proxy.
    – FTP server (for internal-to-external transport).
    ### **Part 2**
    Use Microsoft Visio or an open-source alternative to:
    – Create a datapath diagram for the following e-mail transaction:
    – A local (corporate) user, with the e-mail address jonny.hill@Corp534.com, sends an e-mail to a Yahoo recipient at user534@yahoo.com.
    – Document and label the diagram showing the protocols and path of the data flow as data traverses through your network from source to destination.
    – Show user authentication when necessary.
    – Cite specific, credible sources that support the diagram.
    – Create a datapath diagram for the following file transfer transaction:
    – A local user, Jonny Hill, transfers a file, using FTP, through the Internet to another company's site (ftp.netneering.com). He has to access the secure shell, using his active directory credentials, to authenticate the FTP server (Linux running Redhat) on the DMZ. He needs to transfer files from his desktop across the Internet to ftp.netneering.com.
    – Document and label the diagram showing the protocols and path of the data flow as data traverses through your network from source to destination.
    – Show user authentication when necessary.
    – Cite specific, credible sources that support the diagram.
    – Create a datapath diagram for the following VPN transaction:
    – A remote user, Hellen Stover, connects, via VPN, from home through the Internet to her corporate desktop, DT-Corp534-HellenS. Hellen uses a browser to initiate her VPN connection. By going to https://VPNaccess.corp534.com, she arrives at a login page where she needs to authenticate using her Active Directory credentials before the VPN tunnel is built.
    – Document and label the diagram showing the protocols and path of the data flow as data traverses through your network from source to destination.
    – Show user authentication when necessary.
    – Cite specific, credible sources that support the diagram.
    ### **Part 3**
    Write a 6-10 page paper in which you:
    – Explain the function and configuration of at least four-fifths of all required network devices, citing specific, credible sources.
    – Authentication server (Microsoft Active Directory).
    – Routers, switches, and/or hubs.
    – Local and remote users.
    – Workstations.
    – File share (CIFS).
    – Mail server.
    – Web servers (both internal and external).
    – Firewalls.
    – Internet cloud.
    – Web proxy.
    – E-mail proxy.
    – FTP server (for internal-to-external transport).
    – Explain how the overall network design protects the organization from both inside and outside attacks, addressing all required network design features and considerations and citing specific, credible sources that support your assertions and conclusions. Address:
    – Physical and virtual access.
    – Logging requirements.
    – Security policy.
    – Firewalls.
    – Proxy servers.
    – The VPN tunnel.
    – DMZ isolation.
    – User authentication.
    – Distribution of layer routers and switches.
    – Explain how your layered design compensates for possible device failures or breaches in network security, addressing all key design features and considerations and citing specific, credible sources that support your assertions and conclusions. Include:
    – Load balancing.
    – Swappable devices.
    – Standby backup devices.
    – QoS prioritization.
    – Vendor support for core and services.
    – Explain how to make the file transfer process more secure, fully addressing FTP security risks and how specific FTP replacement devices add protection, clearly delineating the features of each device, and citing specific, credible sources that support one's assertions and conclusions.
    – Support your main points, assertions, arguments, or conclusions with at least four specific and credible academic sources synthesized into a coherent analysis of the evidence.
    – Cite each source listed on your source page at least one time within your assignment.

  • [Solved] Unit V DB

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    See attached – ## DBUnitV.docx – ## UnitVStudyGuide.pdf **## DBUnitV.docx** DB Unit V • Your initial post should be at least 300 words in length. • Your initial post should include at least one APA-formatted scholarly, professional, or textbook reference with accompanying in-text citation to support…

    Instant Solution Download

    $6.99

    Immediate access to the full model answer, formatted citations, and rubric breakdown.

    Need a Fresh Custom Paper?

    Have this question answered from scratch according to your specific instructions and deadline.

    Order on TutorsGallery →

    Assignment Prompt & Instructions

    See attached

    – ## DBUnitV.docx

    – ## UnitVStudyGuide.pdf

    **## DBUnitV.docx**

    DB Unit V

    • Your initial post should be at least 300 words in length.

    • Your initial post should include at least one APA-formatted scholarly, professional, or textbook reference with accompanying in-text citation to support any paraphrased, summarized, or quoted material.

    You are the owner of a discount furniture company that has expanded from a rural store in one state to 20 stores across the United States. Discuss at least one reason why your company should think about implementing an enterprise resource planning (ERP) solution. Discuss at least one challenge to implementing an ERP.

    Response 1:
    **Peter Lopez**

    Top of Form

    **ERP Benefits and Challenges for a Growing Furniture Company**

    When a discount furniture business expands from a single rural store to a nationwide network of twenty locations, leadership must shift from managing individual stores to managing a coordinated enterprise. At this level of growth, relying on disconnected systems is not sustainable. An enterprise resource planning system becomes a strategic requirement rather than a convenience. Laudon and Laudon (2022) describe enterprise systems as platforms that integrate major business functions into a unified structure, allowing information to move smoothly throughout the organization. For a furniture retailer, this means that digital automation provides reliable, consistently updated data on inventory, sales, supply chain activity, and financial performance. Leaders and managers can make decisions based on complete and timely information rather than assumptions or outdated reports.

    In practical terms, ERP prevents common problems that appear in multi-store operations. It reduces inconsistent stock levels, improves communication between stores and warehouses, and strengthens forecasting and vendor management through centralized data. Automation also reduces waste and helps the company maintain efficient operations as it grows. Staff are no longer required to perform repetitive manual updates, allowing them to focus on responsibilities that directly support the business’s vision. These improvements extend to customers as well. Accurate product availability, fewer delays, and faster service all contribute to a more dependable customer experience and strengthen the company’s reputation as it expands.

    Implementing ERP also brings challenges that leadership must address with clear direction. Employees and managers may find it difficult to adjust to new workflows, reporting structures, and productivity expectations, especially when they are accustomed to legacy systems that feel familiar and predictable. These changes require consistent communication, so employees understand the purpose behind the transition and the long-term value it brings. Beyond the human factors, ERP requires a significant financial investment and careful planning. Data migration must be executed with precision for accuracy, integrity, and security throughout the process. Although these demands are significant, they are manageable when leaders offer a clear vision, establish expectations, and guide the organization through the transition. With proper preparation and strong leadership, ERP becomes a foundation that supports coordinated operations, informed decisions, improved customer service, and sustainable long-term growth.

    **Reference**

    Laudon, K. C. and Laudon, J. L. (2022).
    _Management information systems: Managing the digital firm_ (17th ed.). Pearson.

    Bottom of Form

    Response 2:
    **Nicole Burden**

    Top of Form

    If my discount furniture company were to grow from a single rural store into a 20store chain spread across several states, implementing an enterprise resource planning (ERP) system would become an important strategic option. One key reason such a company might consider ERP is to gain a single, accurate view of inventory and costs across all locations. Without an integrated system, each store could end up tracking stock and sales differently, making it difficult for management to know which recliners, bedroom sets, or clearance items are truly available and where they are located. Laudon and Laudon describe enterprise systems like ERP as tools that integrate information from sales, inventory, purchasing, and finance into one shared database, improving operational efficiency and supporting better decision-making (Laudon & Laudon, 2021). In a discount furniture context, this level of integration could help reduce stockouts, avoid overordering slowmoving items, and protect thin margins by identifying which products are profitable across the entire chain (Laudon & Laudon, 2021).

    However, moving from one store to a 20store nationwide operation and introducing ERP at the same time would also create significant challenges. One major challenge would be the effort required to standardize and clean up data from the original store and any new locations so that the ERP system can use consistent product codes, descriptions, and pricing. This kind of data preparation is timeconsuming but critical for enterprise systems to function properly. Laudon and Laudon note that implementing enterprise systems often requires redesigning business processes and changing how employees do their daily work, which can create resistance and temporary performance issues if not managed carefully (Laudon & Laudon, 2021). For a rapidly expanding furniture retailer, the company would need to invest in training and change management so staff in all 20 stores can adopt standardized procedures and use the new system effectively. Despite these difficulties, ERP could provide the information foundation needed to manage a 20store U.S. furniture chain in a coordinated and efficient way over the long term (Laudon & Laudon, 2021).

    **Reference**

    Laudon, K. C., & Laudon, J. P. (2021).
    _Management information systems: Managing the digital firm_ (17th ed.). Pearson Education (US).
    [https](https://online.vitalsource.com/books/9780136971627)

    [://online.vitalsource.com/books/9780136971627](https://online.vitalsource.com/books/9780136971627)

    Bottom of Form

    **## UnitVStudyGuide.pdf**

    ITC 5301, Management Information Systems 1

    Course Learning Outcomes for Unit V

    Upon completion of this unit, students should be able to:

    3. Explain how information technology systems influence organizational strategies.
    3.3 Discuss how electronic commerce provides competitive advantages.

    5. Critique core information systems applications from a business perspective.

    5.4 Explain the value added to organizations by implementing advanced information systems
    solutions.

    Required Unit Resources

    Chapter 9: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

    Chapter 10: E-Commerce: Digital Markets, Digital Goods

    Unit Lesson

    Advanced Information Systems

    What exactly are advanced information system solutions?

    Most people who have worked in an office setting have a good understanding of the processes that affect
    their everyday lives. They understand the data they enter or scan is stored in a database, and certain
    processes they run may close out a monthly account, process a payroll run, or bill a customer. These types of
    processes, while they seem separate, are often very integrated.

    In years past, organizations had large mainframes. These mainframes had to process transactions in
    batches, usually at night, and until that batch process happened, the screens you were viewing were not
    always completely correct. For example, you could place an order for a customer, but you might not see the
    order until the next day. Unfortunately, that also meant that you could not see the inventory reduction until the
    next day as well. This means that you might place an order, and there might not be any of that item left in
    stock at the time. A salesperson or customer service representative might have to go look at three or four
    different screens to get a good picture of the customer’s account health or to research a problem, even with
    this batching process. Once client-servers came to organizations, you might have to look at two completely
    different computers to research that same problem. This was commonplace until organizations could get all of
    their data and processes moved off of those old mainframes.

    Now that businesses have grown so much, many of them have multiple product lines, systems, servers, and
    databases. In the past, managers would have to wait for big printouts of various reports to make business
    decisions. An enterprise resource planning (ERP) system works to integrate all of those critical systems
    together so they can talk to each other. The applications that make-up the enterprise software are created
    based on predefined best business practices. For example, when a business purchases a piece of
    equipment, that order is entered into accounting the same way for all businesses. If a customer makes a
    purchase, it should generally be handled the same way. When you hire someone, you have the same laws to
    follow. There may be some customization, but that is handled in the application as well (Laudon & Laudon,
    2016).

    So, from a management perspective, what is the value in enterprise systems?

    UNIT V STUDY GUIDE
    Advanced Information System
    Solutions and E-Commerce

    ITC 5301, Management Information Systems 2

    UNIT x STUDY GUIDE
    Title

    This is the question we have to ask ourselves when adopting any sort of information systems solution. We do
    not just spend a large amount of money on something without understanding the value it offers us as a
    company. We have discussed the value of data in previous chapters. One of the other reasons enterprise
    systems bring us value is that they also help us to have firm-wide information to make better decisions.

    (Vaeenma, n.d.)

    Supply Chain Management (SCM)

    Many large organizations such as Walmart and Amazon use SCM to help their organization manage its
    suppliers and goods more efficiently. If you have thousands of suppliers and hundreds of thousands of orders,
    it would be impossible to keep up with everything. SCM software can manage all of this and allow for
    forecasting and decision-making as well. Imagine if many of your suppliers are in other countries; this means
    you have a global supply chain that is even more complex to manage.

    The case study “The Coronavirus Pandemic Disrupts Supply Chains Around the World Case Study” in
    Chapter 9 of your eTextbook provides a good example of the current supply chain problem.

    According to the Global Health Policy website, the COVID-19 pandemic's impact on the global economy has
    been significant, with the International Monetary Fund (IMF) estimating that the median global GDP dropped
    by 3.9% from 2019 to 2020, making it the worst economic downturn since the Great Depression (Oum, Kates,
    & Wexler, 2022).

    During the pandemic, social distance and quarantining created spikes in demand for certain products, such as
    toilet paper and hand sanitizer, and drops in demand for others. Businesses such as retail stores and
    restaurants are hit especially hard. Port congestion and transportation and delivery service disruptions
    paralyzed the supply chain worldwide. The problem is that companies do not have visibility into their supply
    chains. They outsource their products (auto parts, fashion, technology, medical gear, and drug components)
    to external suppliers with a thin margin of safety stock, thus vulnerable to supply chain disruptions. In addition,
    many companies do not have supply chain/inventory management systems. Even when they do, they are not
    sophisticated enough to react to the situation in a timely manner. Intelligence solutions can help organizations
    in many different ways, such as assisting them to establish interconnected networks of supply chain
    processes and to manage their supply chains more flexibly. “Gartner, Inc., predicts that by 2023, at least 50
    percent of global companies will be using artificial intelligence, advanced analytics, and the Internet of Things
    (IoT) in supply chain operations” (Laudon & Laudon, 2022, p. 366).

    ITC 5301, Management Information Systems 3

    UNIT x STUDY GUIDE
    Title

    Customer Relationship Management (CRM)

    CRM involves managing customers. Again, if you have 50,000 customers, how do you keep up with what they
    purchased? Sure, you can store that information in a database, but would it be easy to manage those
    relationships? How would you keep up with the marketing incentives you have offered them? Better yet, what
    about the marketing incentives that you want them to pass on to their customers?

    Systems, Application, and Products (SAP)

    SAP is a brand of an enterprise resource system. Oracle and Microsoft both have their own brand of an
    enterprise resource system. While all of these vendors offer very similar base functionalities, each of them
    compete against each other by bringing their own special capabilities to their enterprise resource system
    offerings.

    What are digital markets, and how can e-commerce transform business?

    Digital Markets

    Digital markets are marketplaces where millions of people can exchange a massive amount of information for
    free. Digital markets are very efficient and flexible, and they cost less for search and transactions, offer lower
    menu expenses, and can adapt to a dynamically changing marketplace. Digital markets provide opportunities
    for selling directly to customers, bypassing middlemen, distributors, and other intermediaries.

    Digital goods are goods that can be delivered over a digital network and include such items as music, videos,
    software, newspapers, and books. Digital products are relatively inexpensive to produce. For example, digital
    books do not require paper, ink, binding, screening, or other printing costs. This digital delivery method is
    presenting challenges to merchants that use the traditional production and delivery of goods.

    E-commerce

    Another type of advanced information system involves e-commerce. The explosion of Internet purchasing is
    no surprise to anyone, but the technology involved in e-commerce is pretty unique. In the past, retailers had
    fairly tight control over everything. The options for consumers were not plentiful. Still, word-of-mouth was still
    prevalent, so a business could suffer if it did not treat its customers well. Now, retailers have invited the world
    to comment on their websites. Have you ever had a bad experience at a store and wondered if it ever got past
    the customer service person that you complained to? E-commerce gives retailers global reach that can be an
    advantage and a disadvantage as well. Advanced information systems have given retailers the ability to allow
    customers to interact with each other through social media platforms. Retailers can now personalize your
    viewing experience based on your Internet searches. This type of customer targeting was not possible before
    more advanced information systems were developed.

    The case study “Engaging ‘Socially’ with Customers” in your textbook speaks on the evolution of e-
    commerce. E-commerce evolved from electronic storefronts selling goods online to creating social
    experiences shared by thousands of people. Social media platforms such as Facebook, Instagram, Twitter,
    and Snapchat create perfect environments to engage consumers, advertise products and services and
    discover trends and influencers.

    Companies gather information about their users to provide a more personalized experience via still imagery,
    animated imagery, and videos that might interest them. They have discovered that different social media
    platforms attract different audiences, so they use Instagram to appeal to a young audiences and Facebook to
    attract older ones. Nike, one of the most popular Instagram business brands with over 86 million followers,
    uses Instagram to promote their products as a lifestyle successfully. NBC Sports has over 50 channels for
    connecting with their 20 million primetime viewers socially on Instagram, Facebook, Twitter, Vine, Snapchat,
    and Pinterest.

    Would any of this be possible without advanced information system solutions? What do you think the future
    holds for information systems and technology as businesses grow bigger and bigger?

    ITC 5301, Management Information Systems 4

    UNIT x STUDY GUIDE
    Title

    References

    Laudon, K. C., & Laudon, J. L. (2016). Management information systems: Managing the digital firm (14th ed.).

    Pearson.

    Laudon, K. C., & Laudon, J. L. (2022). Management information systems: Managing the digital firm (17th ed.).

    Pearson.

    Oum, S., Kates, J., & Wexler, A. (2022). Economic impact of COVID-19 on PEPFAR countries.

    https://www.kff.org/global-health-policy/issue-brief/economic-impact-of-covid-19-on-pepfar-
    countries/#:~:text=The%20toll%20the%20COVID%2D19,downturn%20since%20the%20Great%20De
    pression

    Vaeenma. (n.d.). ID 85647109 [Graphic]. Dreamstime. https://www.dreamstime.com/stock-photo-benefits-

    enterprise-systems-presenting-image85647109

    Suggested Unit Resources

    In order to access the following resources, click the links below.

    To reinforce the concepts from this unit, you are encouraged to review the following:

    • Chapter 9 PowerPoint Presentation
    (PDF for Chapter 9 PowerPoint presentation)

    • Chapter 10 PowerPoint Presentation
    (PDF for Chapter 10 PowerPoint presentation)

    The following video cases mentioned in your eTextbook augment the information presented in the assigned
    chapter readings. You are encouraged to review the Chapter 9 and 10 video cases linked below.

    A transcript can be accessed for each video within the YouTube player by clicking on the three dots below the
    video title on the right. Closed-captioning can be turned on by clicking the “cc” icon at the bottom of each
    video.

    Teradata. (2016, November 4). Maersk line: Global supply chain overhaul [Video]. YouTube.

    https://www.youtube.com/watch?v=KEC5DQqCykI

    CNBC. (2016, August 8). Wal-Mart to acquire Jet.com for $3.3B | Tech Bet | CNBC [Video]. YouTube.

    https://www.youtube.com/watch?v=WxQXvmnfCaw

    [https://online.columbiasouthern.edu/bbcswebdav/xid-150631399_1](https://online.columbiasouthern.edu/bbcswebdav/xid-150631399_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-150605735_1](https://online.columbiasouthern.edu/bbcswebdav/xid-150605735_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-150632001_1](https://online.columbiasouthern.edu/bbcswebdav/xid-150632001_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-150605737_1](https://online.columbiasouthern.edu/bbcswebdav/xid-150605737_1)

    [https://www.youtube.com/watch?v=KEC5DQqCykI](https://www.youtube.com/watch?v=KEC5DQqCykI)

    [https://www.youtube.com/watch?v=WxQXvmnfCaw](https://www.youtube.com/watch?v=WxQXvmnfCaw)

    – Course Learning Outcomes for Unit V
    – Required Unit Resources
    – Unit Lesson

    – Advanced Information Systems
    – Supply Chain Management (SCM)
    – Customer Relationship Management (CRM)
    – Systems, Application, and Products (SAP)
    – Digital Markets
    – E-commerce
    – References

    – Suggested Unit Resources

    **## UnitVStudyGuide.pdf**

    ITC 5301, Management Information Systems 1

    Course Learning Outcomes for Unit V

    Upon completion of this unit, students should be able to:

    3. Explain how information technology systems influence organizational strategies.
    3.3 Discuss how electronic commerce provides competitive advantages.

    5. Critique core information systems applications from a business perspective.

    5.4 Explain the value added to organizations by implementing advanced information systems
    solutions.

    Required Unit Resources

    Chapter 9: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

    Chapter 10: E-Commerce: Digital Markets, Digital Goods

    Unit Lesson

    Advanced Information Systems

    What exactly are advanced information system solutions?

    Most people who have worked in an office setting have a good understanding of the processes that affect
    their everyday lives. They understand the data they enter or scan is stored in a database, and certain
    processes they run may close out a monthly account, process a payroll run, or bill a customer. These types of
    processes, while they seem separate, are often very integrated.

    In years past, organizations had large mainframes. These mainframes had to process transactions in
    batches, usually at night, and until that batch process happened, the screens you were viewing were not
    always completely correct. For example, you could place an order for a customer, but you might not see the
    order until the next day. Unfortunately, that also meant that you could not see the inventory reduction until the
    next day as well. This means that you might place an order, and there might not be any of that item left in
    stock at the time. A salesperson or customer service representative might have to go look at three or four
    different screens to get a good picture of the customer’s account health or to research a problem, even with
    this batching process. Once client-servers came to organizations, you might have to look at two completely
    different computers to research that same problem. This was commonplace until organizations could get all of
    their data and processes moved off of those old mainframes.

    Now that businesses have grown so much, many of them have multiple product lines, systems, servers, and
    databases. In the past, managers would have to wait for big printouts of various reports to make business
    decisions. An enterprise resource planning (ERP) system works to integrate all of those critical systems
    together so they can talk to each other. The applications that make-up the enterprise software are created
    based on predefined best business practices. For example, when a business purchases a piece of
    equipment, that order is entered into accounting the same way for all businesses. If a customer makes a
    purchase, it should generally be handled the same way. When you hire someone, you have the same laws to
    follow. There may be some customization, but that is handled in the application as well (Laudon & Laudon,
    2016).

    So, from a management perspective, what is the value in enterprise systems?

    UNIT V STUDY GUIDE
    Advanced Information System
    Solutions and E-Commerce

    ITC 5301, Management Information Systems 2

    UNIT x STUDY GUIDE
    Title

    This is the question we have to ask ourselves when adopting any sort of information systems solution. We do
    not just spend a large amount of money on something without understanding the value it offers us as a
    company. We have discussed the value of data in previous chapters. One of the other reasons enterprise
    systems bring us value is that they also help us to have firm-wide information to make better decisions.

    (Vaeenma, n.d.)

    Supply Chain Management (SCM)

    Many large organizations such as Walmart and Amazon use SCM to help their organization manage its
    suppliers and goods more efficiently. If you have thousands of suppliers and hundreds of thousands of orders,
    it would be impossible to keep up with everything. SCM software can manage all of this and allow for
    forecasting and decision-making as well. Imagine if many of your suppliers are in other countries; this means
    you have a global supply chain that is even more complex to manage.

    The case study “The Coronavirus Pandemic Disrupts Supply Chains Around the World Case Study” in
    Chapter 9 of your eTextbook provides a good example of the current supply chain problem.

    According to the Global Health Policy website, the COVID-19 pandemic's impact on the global economy has
    been significant, with the International Monetary Fund (IMF) estimating that the median global GDP dropped
    by 3.9% from 2019 to 2020, making it the worst economic downturn since the Great Depression (Oum, Kates,
    & Wexler, 2022).

    During the pandemic, social distance and quarantining created spikes in demand for certain products, such as
    toilet paper and hand sanitizer, and drops in demand for others. Businesses such as retail stores and
    restaurants are hit especially hard. Port congestion and transportation and delivery service disruptions
    paralyzed the supply chain worldwide. The problem is that companies do not have visibility into their supply
    chains. They outsource their products (auto parts, fashion, technology, medical gear, and drug components)
    to external suppliers with a thin margin of safety stock, thus vulnerable to supply chain disruptions. In addition,
    many companies do not have supply chain/inventory management systems. Even when they do, they are not
    sophisticated enough to react to the situation in a timely manner. Intelligence solutions can help organizations
    in many different ways, such as assisting them to establish interconnected networks of supply chain
    processes and to manage their supply chains more flexibly. “Gartner, Inc., predicts that by 2023, at least 50
    percent of global companies will be using artificial intelligence, advanced analytics, and the Internet of Things
    (IoT) in supply chain operations” (Laudon & Laudon, 2022, p. 366).

    ITC 5301, Management Information Systems 3

    UNIT x STUDY GUIDE
    Title

    Customer Relationship Management (CRM)

    CRM involves managing customers. Again, if you have 50,000 customers, how do you keep up with what they
    purchased? Sure, you can store that information in a database, but would it be easy to manage those
    relationships? How would you keep up with the marketing incentives you have offered them? Better yet, what
    about the marketing incentives that you want them to pass on to their customers?

    Systems, Application, and Products (SAP)

    SAP is a brand of an enterprise resource system. Oracle and Microsoft both have their own brand of an
    enterprise resource system. While all of these vendors offer very similar base functionalities, each of them
    compete against each other by bringing their own special capabilities to their enterprise resource system
    offerings.

    What are digital markets, and how can e-commerce transform business?

    Digital Markets

    Digital markets are marketplaces where millions of people can exchange a massive amount of information for
    free. Digital markets are very efficient and flexible, and they cost less for search and transactions, offer lower
    menu expenses, and can adapt to a dynamically changing marketplace. Digital markets provide opportunities
    for selling directly to customers, bypassing middlemen, distributors, and other intermediaries.

    Digital goods are goods that can be delivered over a digital network and include such items as music, videos,
    software, newspapers, and books. Digital products are relatively inexpensive to produce. For example, digital
    books do not require paper, ink, binding, screening, or other printing costs. This digital delivery method is
    presenting challenges to merchants that use the traditional production and delivery of goods.

    E-commerce

    Another type of advanced information system involves e-commerce. The explosion of Internet purchasing is
    no surprise to anyone, but the technology involved in e-commerce is pretty unique. In the past, retailers had
    fairly tight control over everything. The options for consumers were not plentiful. Still, word-of-mouth was still
    prevalent, so a business could suffer if it did not treat its customers well. Now, retailers have invited the world
    to comment on their websites. Have you ever had a bad experience at a store and wondered if it ever got past
    the customer service person that you complained to? E-commerce gives retailers global reach that can be an
    advantage and a disadvantage as well. Advanced information systems have given retailers the ability to allow
    customers to interact with each other through social media platforms. Retailers can now personalize your
    viewing experience based on your Internet searches. This type of customer targeting was not possible before
    more advanced information systems were developed.

    The case study “Engaging ‘Socially’ with Customers” in your textbook speaks on the evolution of e-
    commerce. E-commerce evolved from electronic storefronts selling goods online to creating social
    experiences shared by thousands of people. Social media platforms such as Facebook, Instagram, Twitter,
    and Snapchat create perfect environments to engage consumers, advertise products and services and
    discover trends and influencers.

    Companies gather information about their users to provide a more personalized experience via still imagery,
    animated imagery, and videos that might interest them. They have discovered that different social media
    platforms attract different audiences, so they use Instagram to appeal to a young audiences and Facebook to
    attract older ones. Nike, one of the most popular Instagram business brands with over 86 million followers,
    uses Instagram to promote their products as a lifestyle successfully. NBC Sports has over 50 channels for
    connecting with their 20 million primetime viewers socially on Instagram, Facebook, Twitter, Vine, Snapchat,
    and Pinterest.

    Would any of this be possible without advanced information system solutions? What do you think the future
    holds for information systems and technology as businesses grow bigger and bigger?

    ITC 5301, Management Information Systems 4

    UNIT x STUDY GUIDE
    Title

    References

    Laudon, K. C., & Laudon, J. L. (2016). Management information systems: Managing the digital firm (14th ed.).

    Pearson.

    Laudon, K. C., & Laudon, J. L. (2022). Management information systems: Managing the digital firm (17th ed.).

    Pearson.

    Oum, S., Kates, J., & Wexler, A. (2022). Economic impact of COVID-19 on PEPFAR countries.

    https://www.kff.org/global-health-policy/issue-brief/economic-impact-of-covid-19-on-pepfar-
    countries/#:~:text=The%20toll%20the%20COVID%2D19,downturn%20since%20the%20Great%20De
    pression

    Vaeenma. (n.d.). ID 85647109 [Graphic]. Dreamstime. https://www.dreamstime.com/stock-photo-benefits-

    enterprise-systems-presenting-image85647109

    Suggested Unit Resources

    In order to access the following resources, click the links below.

    To reinforce the concepts from this unit, you are encouraged to review the following:

    • Chapter 9 PowerPoint Presentation
    (PDF for Chapter 9 PowerPoint presentation)

    • Chapter 10 PowerPoint Presentation
    (PDF for Chapter 10 PowerPoint presentation)

    The following video cases mentioned in your eTextbook augment the information presented in the assigned
    chapter readings. You are encouraged to review the Chapter 9 and 10 video cases linked below.

    A transcript can be accessed for each video within the YouTube player by clicking on the three dots below the
    video title on the right. Closed-captioning can be turned on by clicking the “cc” icon at the bottom of each
    video.

    Teradata. (2016, November 4). Maersk line: Global supply chain overhaul [Video]. YouTube.

    https://www.youtube.com/watch?v=KEC5DQqCykI

    CNBC. (2016, August 8). Wal-Mart to acquire Jet.com for $3.3B | Tech Bet | CNBC [Video]. YouTube.

    https://www.youtube.com/watch?v=WxQXvmnfCaw

    [https://online.columbiasouthern.edu/bbcswebdav/xid-150631399_1](https://online.columbiasouthern.edu/bbcswebdav/xid-150631399_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-150605735_1](https://online.columbiasouthern.edu/bbcswebdav/xid-150605735_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-150632001_1](https://online.columbiasouthern.edu/bbcswebdav/xid-150632001_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-150605737_1](https://online.columbiasouthern.edu/bbcswebdav/xid-150605737_1)

    [https://www.youtube.com/watch?v=KEC5DQqCykI](https://www.youtube.com/watch?v=KEC5DQqCykI)

    [https://www.youtube.com/watch?v=WxQXvmnfCaw](https://www.youtube.com/watch?v=WxQXvmnfCaw)

    – Course Learning Outcomes for Unit V
    – Required Unit Resources
    – Unit Lesson

    – Advanced Information Systems
    – Supply Chain Management (SCM)
    – Customer Relationship Management (CRM)
    – Systems, Application, and Products (SAP)
    – Digital Markets
    – E-commerce
    – References

    – Suggested Unit Resources

    **## DBUnitV.docx**

    DB Unit V

    • Your initial post should be at least 300 words in length.

    • Your initial post should include at least one APA-formatted scholarly, professional, or textbook reference with accompanying in-text citation to support any paraphrased, summarized, or quoted material.

    You are the owner of a discount furniture company that has expanded from a rural store in one state to 20 stores across the United States. Discuss at least one reason why your company should think about implementing an enterprise resource planning (ERP) solution. Discuss at least one challenge to implementing an ERP.

    Response 1:
    **Peter Lopez**

    Top of Form

    **ERP Benefits and Challenges for a Growing Furniture Company**

    When a discount furniture business expands from a single rural store to a nationwide network of twenty locations, leadership must shift from managing individual stores to managing a coordinated enterprise. At this level of growth, relying on disconnected systems is not sustainable. An enterprise resource planning system becomes a strategic requirement rather than a convenience. Laudon and Laudon (2022) describe enterprise systems as platforms that integrate major business functions into a unified structure, allowing information to move smoothly throughout the organization. For a furniture retailer, this means that digital automation provides reliable, consistently updated data on inventory, sales, supply chain activity, and financial performance. Leaders and managers can make decisions based on complete and timely information rather than assumptions or outdated reports.

    In practical terms, ERP prevents common problems that appear in multi-store operations. It reduces inconsistent stock levels, improves communication between stores and warehouses, and strengthens forecasting and vendor management through centralized data. Automation also reduces waste and helps the company maintain efficient operations as it grows. Staff are no longer required to perform repetitive manual updates, allowing them to focus on responsibilities that directly support the business’s vision. These improvements extend to customers as well. Accurate product availability, fewer delays, and faster service all contribute to a more dependable customer experience and strengthen the company’s reputation as it expands.

    Implementing ERP also brings challenges that leadership must address with clear direction. Employees and managers may find it difficult to adjust to new workflows, reporting structures, and productivity expectations, especially when they are accustomed to legacy systems that feel familiar and predictable. These changes require consistent communication, so employees understand the purpose behind the transition and the long-term value it brings. Beyond the human factors, ERP requires a significant financial investment and careful planning. Data migration must be executed with precision for accuracy, integrity, and security throughout the process. Although these demands are significant, they are manageable when leaders offer a clear vision, establish expectations, and guide the organization through the transition. With proper preparation and strong leadership, ERP becomes a foundation that supports coordinated operations, informed decisions, improved customer service, and sustainable long-term growth.

    **Reference**

    Laudon, K. C. and Laudon, J. L. (2022).
    _Management information systems: Managing the digital firm_ (17th ed.). Pearson.

    Bottom of Form

    Response 2:
    **Nicole Burden**

    Top of Form

    If my discount furniture company were to grow from a single rural store into a 20store chain spread across several states, implementing an enterprise resource planning (ERP) system would become an important strategic option. One key reason such a company might consider ERP is to gain a single, accurate view of inventory and costs across all locations. Without an integrated system, each store could end up tracking stock and sales differently, making it difficult for management to know which recliners, bedroom sets, or clearance items are truly available and where they are located. Laudon and Laudon describe enterprise systems like ERP as tools that integrate information from sales, inventory, purchasing, and finance into one shared database, improving operational efficiency and supporting better decision-making (Laudon & Laudon, 2021). In a discount furniture context, this level of integration could help reduce stockouts, avoid overordering slowmoving items, and protect thin margins by identifying which products are profitable across the entire chain (Laudon & Laudon, 2021).

    However, moving from one store to a 20store nationwide operation and introducing ERP at the same time would also create significant challenges. One major challenge would be the effort required to standardize and clean up data from the original store and any new locations so that the ERP system can use consistent product codes, descriptions, and pricing. This kind of data preparation is timeconsuming but critical for enterprise systems to function properly. Laudon and Laudon note that implementing enterprise systems often requires redesigning business processes and changing how employees do their daily work, which can create resistance and temporary performance issues if not managed carefully (Laudon & Laudon, 2021). For a rapidly expanding furniture retailer, the company would need to invest in training and change management so staff in all 20 stores can adopt standardized procedures and use the new system effectively. Despite these difficulties, ERP could provide the information foundation needed to manage a 20store U.S. furniture chain in a coordinated and efficient way over the long term (Laudon & Laudon, 2021).

    **Reference**

    Laudon, K. C., & Laudon, J. P. (2021).
    _Management information systems: Managing the digital firm_ (17th ed.). Pearson Education (US).
    [https](https://online.vitalsource.com/books/9780136971627)

    [://online.vitalsource.com/books/9780136971627](https://online.vitalsource.com/books/9780136971627)

    Bottom of Form

    **## UnitVStudyGuide.pdf**

    ITC 5301, Management Information Systems 1

    Course Learning Outcomes for Unit V

    Upon completion of this unit, students should be able to:

    3. Explain how information technology systems influence organizational strategies.
    3.3 Discuss how electronic commerce provides competitive advantages.

    5. Critique core information systems applications from a business perspective.

    5.4 Explain the value added to organizations by implementing advanced information systems
    solutions.

    Required Unit Resources

    Chapter 9: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

    Chapter 10: E-Commerce: Digital Markets, Digital Goods

    Unit Lesson

    Advanced Information Systems

    What exactly are advanced information system solutions?

    Most people who have worked in an office setting have a good understanding of the processes that affect
    their everyday lives. They understand the data they enter or scan is stored in a database, and certain
    processes they run may close out a monthly account, process a payroll run, or bill a customer. These types of
    processes, while they seem separate, are often very integrated.

    In years past, organizations had large mainframes. These mainframes had to process transactions in
    batches, usually at night, and until that batch process happened, the screens you were viewing were not
    always completely correct. For example, you could place an order for a customer, but you might not see the
    order until the next day. Unfortunately, that also meant that you could not see the inventory reduction until the
    next day as well. This means that you might place an order, and there might not be any of that item left in
    stock at the time. A salesperson or customer service representative might have to go look at three or four
    different screens to get a good picture of the customer’s account health or to research a problem, even with
    this batching process. Once client-servers came to organizations, you might have to look at two completely
    different computers to research that same problem. This was commonplace until organizations could get all of
    their data and processes moved off of those old mainframes.

    Now that businesses have grown so much, many of them have multiple product lines, systems, servers, and
    databases. In the past, managers would have to wait for big printouts of various reports to make business
    decisions. An enterprise resource planning (ERP) system works to integrate all of those critical systems
    together so they can talk to each other. The applications that make-up the enterprise software are created
    based on predefined best business practices. For example, when a business purchases a piece of
    equipment, that order is entered into accounting the same way for all businesses. If a customer makes a
    purchase, it should generally be handled the same way. When you hire someone, you have the same laws to
    follow. There may be some customization, but that is handled in the application as well (Laudon & Laudon,
    2016).

    So, from a management perspective, what is the value in enterprise systems?

    UNIT V STUDY GUIDE
    Advanced Information System
    Solutions and E-Commerce

    ITC 5301, Management Information Systems 2

    UNIT x STUDY GUIDE
    Title

    This is the question we have to ask ourselves when adopting any sort of information systems solution. We do
    not just spend a large amount of money on something without understanding the value it offers us as a
    company. We have discussed the value of data in previous chapters. One of the other reasons enterprise
    systems bring us value is that they also help us to have firm-wide information to make better decisions.

    (Vaeenma, n.d.)

    Supply Chain Management (SCM)

    Many large organizations such as Walmart and Amazon use SCM to help their organization manage its
    suppliers and goods more efficiently. If you have thousands of suppliers and hundreds of thousands of orders,
    it would be impossible to keep up with everything. SCM software can manage all of this and allow for
    forecasting and decision-making as well. Imagine if many of your suppliers are in other countries; this means
    you have a global supply chain that is even more complex to manage.

    The case study “The Coronavirus Pandemic Disrupts Supply Chains Around the World Case Study” in
    Chapter 9 of your eTextbook provides a good example of the current supply chain problem.

    According to the Global Health Policy website, the COVID-19 pandemic's impact on the global economy has
    been significant, with the International Monetary Fund (IMF) estimating that the median global GDP dropped
    by 3.9% from 2019 to 2020, making it the worst economic downturn since the Great Depression (Oum, Kates,
    & Wexler, 2022).

    During the pandemic, social distance and quarantining created spikes in demand for certain products, such as
    toilet paper and hand sanitizer, and drops in demand for others. Businesses such as retail stores and
    restaurants are hit especially hard. Port congestion and transportation and delivery service disruptions
    paralyzed the supply chain worldwide. The problem is that companies do not have visibility into their supply
    chains. They outsource their products (auto parts, fashion, technology, medical gear, and drug components)
    to external suppliers with a thin margin of safety stock, thus vulnerable to supply chain disruptions. In addition,
    many companies do not have supply chain/inventory management systems. Even when they do, they are not
    sophisticated enough to react to the situation in a timely manner. Intelligence solutions can help organizations
    in many different ways, such as assisting them to establish interconnected networks of supply chain
    processes and to manage their supply chains more flexibly. “Gartner, Inc., predicts that by 2023, at least 50
    percent of global companies will be using artificial intelligence, advanced analytics, and the Internet of Things
    (IoT) in supply chain operations” (Laudon & Laudon, 2022, p. 366).

    ITC 5301, Management Information Systems 3

    UNIT x STUDY GUIDE
    Title

    Customer Relationship Management (CRM)

    CRM involves managing customers. Again, if you have 50,000 customers, how do you keep up with what they
    purchased? Sure, you can store that information in a database, but would it be easy to manage those
    relationships? How would you keep up with the marketing incentives you have offered them? Better yet, what
    about the marketing incentives that you want them to pass on to their customers?

    Systems, Application, and Products (SAP)

    SAP is a brand of an enterprise resource system. Oracle and Microsoft both have their own brand of an
    enterprise resource system. While all of these vendors offer very similar base functionalities, each of them
    compete against each other by bringing their own special capabilities to their enterprise resource system
    offerings.

    What are digital markets, and how can e-commerce transform business?

    Digital Markets

    Digital markets are marketplaces where millions of people can exchange a massive amount of information for
    free. Digital markets are very efficient and flexible, and they cost less for search and transactions, offer lower
    menu expenses, and can adapt to a dynamically changing marketplace. Digital markets provide opportunities
    for selling directly to customers, bypassing middlemen, distributors, and other intermediaries.

    Digital goods are goods that can be delivered over a digital network and include such items as music, videos,
    software, newspapers, and books. Digital products are relatively inexpensive to produce. For example, digital
    books do not require paper, ink, binding, screening, or other printing costs. This digital delivery method is
    presenting challenges to merchants that use the traditional production and delivery of goods.

    E-commerce

    Another type of advanced information system involves e-commerce. The explosion of Internet purchasing is
    no surprise to anyone, but the technology involved in e-commerce is pretty unique. In the past, retailers had
    fairly tight control over everything. The options for consumers were not plentiful. Still, word-of-mouth was still
    prevalent, so a business could suffer if it did not treat its customers well. Now, retailers have invited the world
    to comment on their websites. Have you ever had a bad experience at a store and wondered if it ever got past
    the customer service person that you complained to? E-commerce gives retailers global reach that can be an
    advantage and a disadvantage as well. Advanced information systems have given retailers the ability to allow
    customers to interact with each other through social media platforms. Retailers can now personalize your
    viewing experience based on your Internet searches. This type of customer targeting was not possible before
    more advanced information systems were developed.

    The case study “Engaging ‘Socially’ with Customers” in your textbook speaks on the evolution of e-
    commerce. E-commerce evolved from electronic storefronts selling goods online to creating social
    experiences shared by thousands of people. Social media platforms such as Facebook, Instagram, Twitter,
    and Snapchat create perfect environments to engage consumers, advertise products and services and
    discover trends and influencers.

    Companies gather information about their users to provide a more personalized experience via still imagery,
    animated imagery, and videos that might interest them. They have discovered that different social media
    platforms attract different audiences, so they use Instagram to appeal to a young audiences and Facebook to
    attract older ones. Nike, one of the most popular Instagram business brands with over 86 million followers,
    uses Instagram to promote their products as a lifestyle successfully. NBC Sports has over 50 channels for
    connecting with their 20 million primetime viewers socially on Instagram, Facebook, Twitter, Vine, Snapchat,
    and Pinterest.

    Would any of this be possible without advanced information system solutions? What do you think the future
    holds for information systems and technology as businesses grow bigger and bigger?

    ITC 5301, Management Information Systems 4

    UNIT x STUDY GUIDE
    Title

    References

    Laudon, K. C., & Laudon, J. L. (2016). Management information systems: Managing the digital firm (14th ed.).

    Pearson.

    Laudon, K. C., & Laudon, J. L. (2022). Management information systems: Managing the digital firm (17th ed.).

    Pearson.

    Oum, S., Kates, J., & Wexler, A. (2022). Economic impact of COVID-19 on PEPFAR countries.

    https://www.kff.org/global-health-policy/issue-brief/economic-impact-of-covid-19-on-pepfar-
    countries/#:~:text=The%20toll%20the%20COVID%2D19,downturn%20since%20the%20Great%20De
    pression

    Vaeenma. (n.d.). ID 85647109 [Graphic]. Dreamstime. https://www.dreamstime.com/stock-photo-benefits-

    enterprise-systems-presenting-image85647109

    Suggested Unit Resources

    In order to access the following resources, click the links below.

    To reinforce the concepts from this unit, you are encouraged to review the following:

    • Chapter 9 PowerPoint Presentation
    (PDF for Chapter 9 PowerPoint presentation)

    • Chapter 10 PowerPoint Presentation
    (PDF for Chapter 10 PowerPoint presentation)

    The following video cases mentioned in your eTextbook augment the information presented in the assigned
    chapter readings. You are encouraged to review the Chapter 9 and 10 video cases linked below.

    A transcript can be accessed for each video within the YouTube player by clicking on the three dots below the
    video title on the right. Closed-captioning can be turned on by clicking the “cc” icon at the bottom of each
    video.

    Teradata. (2016, November 4). Maersk line: Global supply chain overhaul [Video]. YouTube.

    https://www.youtube.com/watch?v=KEC5DQqCykI

    CNBC. (2016, August 8). Wal-Mart to acquire Jet.com for $3.3B | Tech Bet | CNBC [Video]. YouTube.

    https://www.youtube.com/watch?v=WxQXvmnfCaw

    [https://online.columbiasouthern.edu/bbcswebdav/xid-150631399_1](https://online.columbiasouthern.edu/bbcswebdav/xid-150631399_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-150605735_1](https://online.columbiasouthern.edu/bbcswebdav/xid-150605735_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-150632001_1](https://online.columbiasouthern.edu/bbcswebdav/xid-150632001_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-150605737_1](https://online.columbiasouthern.edu/bbcswebdav/xid-150605737_1)

    [https://www.youtube.com/watch?v=KEC5DQqCykI](https://www.youtube.com/watch?v=KEC5DQqCykI)

    [https://www.youtube.com/watch?v=WxQXvmnfCaw](https://www.youtube.com/watch?v=WxQXvmnfCaw)

    – Course Learning Outcomes for Unit V
    – Required Unit Resources
    – Unit Lesson

    – Advanced Information Systems
    – Supply Chain Management (SCM)
    – Customer Relationship Management (CRM)
    – Systems, Application, and Products (SAP)
    – Digital Markets
    – E-commerce
    – References

    – Suggested Unit Resources

    **## DBUnitV.docx**

    DB Unit V

    • Your initial post should be at least 300 words in length.

    • Your initial post should include at least one APA-formatted scholarly, professional, or textbook reference with accompanying in-text citation to support any paraphrased, summarized, or quoted material.

    You are the owner of a discount furniture company that has expanded from a rural store in one state to 20 stores across the United States. Discuss at least one reason why your company should think about implementing an enterprise resource planning (ERP) solution. Discuss at least one challenge to implementing an ERP.

    Response 1:
    **Peter Lopez**

    Top of Form

    **ERP Benefits and Challenges for a Growing Furniture Company**

    When a discount furniture business expands from a single rural store to a nationwide network of twenty locations, leadership must shift from managing individual stores to managing a coordinated enterprise. At this level of growth, relying on disconnected systems is not sustainable. An enterprise resource planning system becomes a strategic requirement rather than a convenience. Laudon and Laudon (2022) describe enterprise systems as platforms that integrate major business functions into a unified structure, allowing information to move smoothly throughout the organization. For a furniture retailer, this means that digital automation provides reliable, consistently updated data on inventory, sales, supply chain activity, and financial performance. Leaders and managers can make decisions based on complete and timely information rather than assumptions or outdated reports.

    In practical terms, ERP prevents common problems that appear in multi-store operations. It reduces inconsistent stock levels, improves communication between stores and warehouses, and strengthens forecasting and vendor management through centralized data. Automation also reduces waste and helps the company maintain efficient operations as it grows. Staff are no longer required to perform repetitive manual updates, allowing them to focus on responsibilities that directly support the business’s vision. These improvements extend to customers as well. Accurate product availability, fewer delays, and faster service all contribute to a more dependable customer experience and strengthen the company’s reputation as it expands.

    Implementing ERP also brings challenges that leadership must address with clear direction. Employees and managers may find it difficult to adjust to new workflows, reporting structures, and productivity expectations, especially when they are accustomed to legacy systems that feel familiar and predictable. These changes require consistent communication, so employees understand the purpose behind the transition and the long-term value it brings. Beyond the human factors, ERP requires a significant financial investment and careful planning. Data migration must be executed with precision for accuracy, integrity, and security throughout the process. Although these demands are significant, they are manageable when leaders offer a clear vision, establish expectations, and guide the organization through the transition. With proper preparation and strong leadership, ERP becomes a foundation that supports coordinated operations, informed decisions, improved customer service, and sustainable long-term growth.

    **Reference**

    Laudon, K. C. and Laudon, J. L. (2022).
    _Management information systems: Managing the digital firm_ (17th ed.). Pearson.

    Bottom of Form

    Response 2:
    **Nicole Burden**

    Top of Form

    If my discount furniture company were to grow from a single rural store into a 20store chain spread across several states, implementing an enterprise resource planning (ERP) system would become an important strategic option. One key reason such a company might consider ERP is to gain a single, accurate view of inventory and costs across all locations. Without an integrated system, each store could end up tracking stock and sales differently, making it difficult for management to know which recliners, bedroom sets, or clearance items are truly available and where they are located. Laudon and Laudon describe enterprise systems like ERP as tools that integrate information from sales, inventory, purchasing, and finance into one shared database, improving operational efficiency and supporting better decision-making (Laudon & Laudon, 2021). In a discount furniture context, this level of integration could help reduce stockouts, avoid overordering slowmoving items, and protect thin margins by identifying which products are profitable across the entire chain (Laudon & Laudon, 2021).

    However, moving from one store to a 20store nationwide operation and introducing ERP at the same time would also create significant challenges. One major challenge would be the effort required to standardize and clean up data from the original store and any new locations so that the ERP system can use consistent product codes, descriptions, and pricing. This kind of data preparation is timeconsuming but critical for enterprise systems to function properly. Laudon and Laudon note that implementing enterprise systems often requires redesigning business processes and changing how employees do their daily work, which can create resistance and temporary performance issues if not managed carefully (Laudon & Laudon, 2021). For a rapidly expanding furniture retailer, the company would need to invest in training and change management so staff in all 20 stores can adopt standardized procedures and use the new system effectively. Despite these difficulties, ERP could provide the information foundation needed to manage a 20store U.S. furniture chain in a coordinated and efficient way over the long term (Laudon & Laudon, 2021).

    **Reference**

    Laudon, K. C., & Laudon, J. P. (2021).
    _Management information systems: Managing the digital firm_ (17th ed.). Pearson Education (US).
    [https](https://online.vitalsource.com/books/9780136971627)

    [://online.vitalsource.com/books/9780136971627](https://online.vitalsource.com/books/9780136971627)

    Bottom of Form

    **## UnitVStudyGuide.pdf**

    ITC 5301, Management Information Systems 1

    Course Learning Outcomes for Unit V

    Upon completion of this unit, students should be able to:

    3. Explain how information technology systems influence organizational strategies.
    3.3 Discuss how electronic commerce provides competitive advantages.

    5. Critique core information systems applications from a business perspective.

    5.4 Explain the value added to organizations by implementing advanced information systems
    solutions.

    Required Unit Resources

    Chapter 9: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

    Chapter 10: E-Commerce: Digital Markets, Digital Goods

    Unit Lesson

    Advanced Information Systems

    What exactly are advanced information system solutions?

    Most people who have worked in an office setting have a good understanding of the processes that affect
    their everyday lives. They understand the data they enter or scan is stored in a database, and certain
    processes they run may close out a monthly account, process a payroll run, or bill a customer. These types of
    processes, while they seem separate, are often very integrated.

    In years past, organizations had large mainframes. These mainframes had to process transactions in
    batches, usually at night, and until that batch process happened, the screens you were viewing were not
    always completely correct. For example, you could place an order for a customer, but you might not see the
    order until the next day. Unfortunately, that also meant that you could not see the inventory reduction until the
    next day as well. This means that you might place an order, and there might not be any of that item left in
    stock at the time. A salesperson or customer service representative might have to go look at three or four
    different screens to get a good picture of the customer’s account health or to research a problem, even with
    this batching process. Once client-servers came to organizations, you might have to look at two completely
    different computers to research that same problem. This was commonplace until organizations could get all of
    their data and processes moved off of those old mainframes.

    Now that businesses have grown so much, many of them have multiple product lines, systems, servers, and
    databases. In the past, managers would have to wait for big printouts of various reports to make business
    decisions. An enterprise resource planning (ERP) system works to integrate all of those critical systems
    together so they can talk to each other. The applications that make-up the enterprise software are created
    based on predefined best business practices. For example, when a business purchases a piece of
    equipment, that order is entered into accounting the same way for all businesses. If a customer makes a
    purchase, it should generally be handled the same way. When you hire someone, you have the same laws to
    follow. There may be some customization, but that is handled in the application as well (Laudon & Laudon,
    2016).

    So, from a management perspective, what is the value in enterprise systems?

    UNIT V STUDY GUIDE
    Advanced Information System
    Solutions and E-Commerce

    ITC 5301, Management Information Systems 2

    UNIT x STUDY GUIDE
    Title

    This is the question we have to ask ourselves when adopting any sort of information systems solution. We do
    not just spend a large amount of money on something without understanding the value it offers us as a
    company. We have discussed the value of data in previous chapters. One of the other reasons enterprise
    systems bring us value is that they also help us to have firm-wide information to make better decisions.

    (Vaeenma, n.d.)

    Supply Chain Management (SCM)

    Many large organizations such as Walmart and Amazon use SCM to help their organization manage its
    suppliers and goods more efficiently. If you have thousands of suppliers and hundreds of thousands of orders,
    it would be impossible to keep up with everything. SCM software can manage all of this and allow for
    forecasting and decision-making as well. Imagine if many of your suppliers are in other countries; this means
    you have a global supply chain that is even more complex to manage.

    The case study “The Coronavirus Pandemic Disrupts Supply Chains Around the World Case Study” in
    Chapter 9 of your eTextbook provides a good example of the current supply chain problem.

    According to the Global Health Policy website, the COVID-19 pandemic's impact on the global economy has
    been significant, with the International Monetary Fund (IMF) estimating that the median global GDP dropped
    by 3.9% from 2019 to 2020, making it the worst economic downturn since the Great Depression (Oum, Kates,
    & Wexler, 2022).

    During the pandemic, social distance and quarantining created spikes in demand for certain products, such as
    toilet paper and hand sanitizer, and drops in demand for others. Businesses such as retail stores and
    restaurants are hit especially hard. Port congestion and transportation and delivery service disruptions
    paralyzed the supply chain worldwide. The problem is that companies do not have visibility into their supply
    chains. They outsource their products (auto parts, fashion, technology, medical gear, and drug components)
    to external suppliers with a thin margin of safety stock, thus vulnerable to supply chain disruptions. In addition,
    many companies do not have supply chain/inventory management systems. Even when they do, they are not
    sophisticated enough to react to the situation in a timely manner. Intelligence solutions can help organizations
    in many different ways, such as assisting them to establish interconnected networks of supply chain
    processes and to manage their supply chains more flexibly. “Gartner, Inc., predicts that by 2023, at least 50
    percent of global companies will be using artificial intelligence, advanced analytics, and the Internet of Things
    (IoT) in supply chain operations” (Laudon & Laudon, 2022, p. 366).

    ITC 5301, Management Information Systems 3

    UNIT x STUDY GUIDE
    Title

    Customer Relationship Management (CRM)

    CRM involves managing customers. Again, if you have 50,000 customers, how do you keep up with what they
    purchased? Sure, you can store that information in a database, but would it be easy to manage those
    relationships? How would you keep up with the marketing incentives you have offered them? Better yet, what
    about the marketing incentives that you want them to pass on to their customers?

    Systems, Application, and Products (SAP)

    SAP is a brand of an enterprise resource system. Oracle and Microsoft both have their own brand of an
    enterprise resource system. While all of these vendors offer very similar base functionalities, each of them
    compete against each other by bringing their own special capabilities to their enterprise resource system
    offerings.

    What are digital markets, and how can e-commerce transform business?

    Digital Markets

    Digital markets are marketplaces where millions of people can exchange a massive amount of information for
    free. Digital markets are very efficient and flexible, and they cost less for search and transactions, offer lower
    menu expenses, and can adapt to a dynamically changing marketplace. Digital markets provide opportunities
    for selling directly to customers, bypassing middlemen, distributors, and other intermediaries.

    Digital goods are goods that can be delivered over a digital network and include such items as music, videos,
    software, newspapers, and books. Digital products are relatively inexpensive to produce. For example, digital
    books do not require paper, ink, binding, screening, or other printing costs. This digital delivery method is
    presenting challenges to merchants that use the traditional production and delivery of goods.

    E-commerce

    Another type of advanced information system involves e-commerce. The explosion of Internet purchasing is
    no surprise to anyone, but the technology involved in e-commerce is pretty unique. In the past, retailers had
    fairly tight control over everything. The options for consumers were not plentiful. Still, word-of-mouth was still
    prevalent, so a business could suffer if it did not treat its customers well. Now, retailers have invited the world
    to comment on their websites. Have you ever had a bad experience at a store and wondered if it ever got past
    the customer service person that you complained to? E-commerce gives retailers global reach that can be an
    advantage and a disadvantage as well. Advanced information systems have given retailers the ability to allow
    customers to interact with each other through social media platforms. Retailers can now personalize your
    viewing experience based on your Internet searches. This type of customer targeting was not possible before
    more advanced information systems were developed.

    The case study “Engaging ‘Socially’ with Customers” in your textbook speaks on the evolution of e-
    commerce. E-commerce evolved from electronic storefronts selling goods online to creating social
    experiences shared by thousands of people. Social media platforms such as Facebook, Instagram, Twitter,
    and Snapchat create perfect environments to engage consumers, advertise products and services and
    discover trends and influencers.

    Companies gather information about their users to provide a more personalized experience via still imagery,
    animated imagery, and videos that might interest them. They have discovered that different social media
    platforms attract different audiences, so they use Instagram to appeal to a young audiences and Facebook to
    attract older ones. Nike, one of the most popular Instagram business brands with over 86 million followers,
    uses Instagram to promote their products as a lifestyle successfully. NBC Sports has over 50 channels for
    connecting with their 20 million primetime viewers socially on Instagram, Facebook, Twitter, Vine, Snapchat,
    and Pinterest.

    Would any of this be possible without advanced information system solutions? What do you think the future
    holds for information systems and technology as businesses grow bigger and bigger?

    ITC 5301, Management Information Systems 4

    UNIT x STUDY GUIDE
    Title

    References

    Laudon, K. C., & Laudon, J. L. (2016). Management information systems: Managing the digital firm (14th ed.).

    Pearson.

    Laudon, K. C., & Laudon, J. L. (2022). Management information systems: Managing the digital firm (17th ed.).

    Pearson.

    Oum, S., Kates, J., & Wexler, A. (2022). Economic impact of COVID-19 on PEPFAR countries.

    https://www.kff.org/global-health-policy/issue-brief/economic-impact-of-covid-19-on-pepfar-
    countries/#:~:text=The%20toll%20the%20COVID%2D19,downturn%20since%20the%20Great%20De
    pression

    Vaeenma. (n.d.). ID 85647109 [Graphic]. Dreamstime. https://www.dreamstime.com/stock-photo-benefits-

    enterprise-systems-presenting-image85647109

    Suggested Unit Resources

    In order to access the following resources, click the links below.

    To reinforce the concepts from this unit, you are encouraged to review the following:

    • Chapter 9 PowerPoint Presentation
    (PDF for Chapter 9 PowerPoint presentation)

    • Chapter 10 PowerPoint Presentation
    (PDF for Chapter 10 PowerPoint presentation)

    The following video cases mentioned in your eTextbook augment the information presented in the assigned
    chapter readings. You are encouraged to review the Chapter 9 and 10 video cases linked below.

    A transcript can be accessed for each video within the YouTube player by clicking on the three dots below the
    video title on the right. Closed-captioning can be turned on by clicking the “cc” icon at the bottom of each
    video.

    Teradata. (2016, November 4). Maersk line: Global supply chain overhaul [Video]. YouTube.

    https://www.youtube.com/watch?v=KEC5DQqCykI

    CNBC. (2016, August 8). Wal-Mart to acquire Jet.com for $3.3B | Tech Bet | CNBC [Video]. YouTube.

    https://www.youtube.com/watch?v=WxQXvmnfCaw

    [https://online.columbiasouthern.edu/bbcswebdav/xid-150631399_1](https://online.columbiasouthern.edu/bbcswebdav/xid-150631399_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-150605735_1](https://online.columbiasouthern.edu/bbcswebdav/xid-150605735_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-150632001_1](https://online.columbiasouthern.edu/bbcswebdav/xid-150632001_1)

    [https://online.columbiasouthern.edu/bbcswebdav/xid-150605737_1](https://online.columbiasouthern.edu/bbcswebdav/xid-150605737_1)

    [https://www.youtube.com/watch?v=KEC5DQqCykI](https://www.youtube.com/watch?v=KEC5DQqCykI)

    [https://www.youtube.com/watch?v=WxQXvmnfCaw](https://www.youtube.com/watch?v=WxQXvmnfCaw)

    – Course Learning Outcomes for Unit V
    – Required Unit Resources
    – Unit Lesson

    – Advanced Information Systems
    – Supply Chain Management (SCM)
    – Customer Relationship Management (CRM)
    – Systems, Application, and Products (SAP)
    – Digital Markets
    – E-commerce
    – References

    – Suggested Unit Resources

    – 1
    – 2

  • [Solved] Mat:142

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    In-depth study guidance and analytical solution covering Mat:142.

    Instant Solution Download

    $6.99

    Immediate access to the full model answer, formatted citations, and rubric breakdown.

    Need a Fresh Custom Paper?

    Have this question answered from scratch according to your specific instructions and deadline.

    Order on TutorsGallery →

    Assignment Prompt & Instructions

    Full assignment prompt and step-by-step guidance are included in the downloadable solution file.

  • [Solved] HCI-PP

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    Develop a scholarly presentation using Microsoft PowerPoint to inform peers/colleagues of **“the importance of informatics and health technologies in nursing practice”**. This presentation must be 15 slides long (not counting references and cover slide) WITH SPEAKER NOTES and contain a minimum of 8 …

    Instant Solution Download

    $6.99

    Immediate access to the full model answer, formatted citations, and rubric breakdown.

    Need a Fresh Custom Paper?

    Have this question answered from scratch according to your specific instructions and deadline.

    Order on TutorsGallery →

    Assignment Prompt & Instructions

    Develop a scholarly presentation using Microsoft PowerPoint  to inform peers/colleagues of **“the importance of informatics and health technologies in nursing practice”**.
    This presentation must be 15 slides long (not counting references and cover slide)  WITH SPEAKER NOTES and contain a minimum of 8 citations WITH DOI#, AND IN-TEXT CITATIONS
    APA FORMAT IN ALL SLIDES. LETTER TIMES NEW ROMAN # 12
    NO MORE THAN 10% PLAGIARISM ALLOWED, THIS ASSIGNMENT WILL BE SUBMITTED VIA TURNIN IN
    DUE DATE DECEMBER 14, 2025
    \
    HCI-PPRUBRIC.pdf](https://www.sweetstudy.com/files/hci-pprubric-pdf "HCI-PPRUBRIC.pdf")

  • [Solved] Present Now

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    PLEASE SEE ATTACHED DOCUMENTS FOR AREA OF STUDY AND OUTLINE **Project Paper PowerPoint Presentation (Due at end of Week 6)** **Instructions:** A PowerPoint presentation with a minimum of 10 slides outlining the following: At a minimum include the following: – Detailed description of the area researc…

    Instant Solution Download

    $6.99

    Immediate access to the full model answer, formatted citations, and rubric breakdown.

    Need a Fresh Custom Paper?

    Have this question answered from scratch according to your specific instructions and deadline.

    Order on TutorsGallery →

    Assignment Prompt & Instructions

    PLEASE SEE ATTACHED DOCUMENTS FOR AREA OF STUDY AND OUTLINE
    **Project Paper PowerPoint Presentation (Due at end of Week 6)**
    **Instructions:** A PowerPoint presentation with a minimum of 10 slides outlining the following:
    At a minimum include the following:
    – Detailed description of the area researched
    – Technology involved in the area
    – Future trends in the area
    – Example companies involved in the area
    – Regulatory issues surrounding the area
    – Global implications for the area
    – References (minimum of 4)
    **Submission Instructions:** You are required to write a 5-8 page research paper on a topic of your choosing, related to the course concepts. The presentation highlights major areas of the paper. Typically the presentation would be a presentation of what you plan to include in the paper project to 'sell' the idea to the executive team or the funding team that would make a final decision whether or not to continue with the project. Submit by 11:59 PM ET Sunday of Week 6.
    Refer to the Evaluation Procedures section in the syllabus for additional information on assignments.
    **Presentation Rubric (100 Points)** Synthesis of Concepts60Writing Standards – APA format20Timeliness20
    \
    ISSC456_Week2_Project_Paper_Topic_BoatengPrince.doc](https://www.sweetstudy.com/files/issc456-week2-project-paper-topic-boatengprince-doc "ISSC456_Week2_Project_Paper_Topic_BoatengPrince.doc")
    \
    ISSC456PaperOutlineBoatengPrince.docx](https://www.sweetstudy.com/files/issc456paperoutlineboatengprince-docx "ISSC456PaperOutlineBoatengPrince.docx")

  • [Solved] MAT

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    In-depth study guidance and analytical solution covering MAT.

    Instant Solution Download

    $6.99

    Immediate access to the full model answer, formatted citations, and rubric breakdown.

    Need a Fresh Custom Paper?

    Have this question answered from scratch according to your specific instructions and deadline.

    Order on TutorsGallery →

    Assignment Prompt & Instructions

    Full assignment prompt and step-by-step guidance are included in the downloadable solution file.

  • [Solved] Database and System Development

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    In-depth study guidance and analytical solution covering Database and System Development.

    Instant Solution Download

    $6.99

    Immediate access to the full model answer, formatted citations, and rubric breakdown.

    Need a Fresh Custom Paper?

    Have this question answered from scratch according to your specific instructions and deadline.

    Order on TutorsGallery →

    Assignment Prompt & Instructions

    Full assignment prompt and step-by-step guidance are included in the downloadable solution file.