[Solved] Process

Assignment Prompt & Instructions

– a year ago

**files (2)**

– ## CommunicationTechniques.docx

– Processrecording.docx

**## CommunicationTechniques.docx**

**COMMUNICATION TECHNIQUES**

**_Therapeutic_****_Techniques_****_Examples_**

**Use silence** – (Sitting quietly and appearing interested but no verbal communication. Pausing while client gathers thoughts)

**Give recognition** – Good evening John, or Mr. . . .

· Thank you for helping around . . .

**Demonstrate acceptance** – Yes . . .

· Uh hmm . . .

· I follow what you are saying.

**Offer self** – I will spend some time with you.

· I will go out for a walk with you.

· How can I help you?

**Give broad openings (some sources** – What would you like to talk about?

**call this a General lead)** – Where would you like to begin?

· How do you feel now?

**Offer general leads** – What happened?

· And then . . .

· Go on . .

**Direct lead**- I’d like to talk to you about….

– Let’s talk about….

**Indirect lead**- What would you like to talk about?

– Would you like to talk?

**Place event in time and sequence** – When did you start feeling this way?

· Was this before or after . . . ?

· What were your thoughts before this?

**Make observations** – You appear angry.

· You look uncomfortable when . . .

· I notice you are clenching your fists.

· You look relaxed this evening . .

**Encourage description of observation** – How does it feel to be anxious?

· What is the voice telling you?

· Have you had similar experiences like this before?

**Restate** – Client: I stayed awake all night.

Nurse: You have difficulty sleeping.

– Client: I don’t know whether I should go out with the group as I don’t have any clothes and my mother might visit me.

Nurse: You really do not wish to go if you are not properly dressed.

– You wish to join the group if you are sure your mother is not coming to visit you.

**Reflection** – Client: Do you think I should go?

Nurse: Do you think you should?

– Client: My mother might be disappointed.

Nurse: And this makes you feel angry?

**Focus on statement** – Let us talk more about this incident.

Client: Last night I really enjoyed the party.

– Nurse: You said your mother might be disappointed.

**Explore** – Tell me more about that.

· What does your mother do when she gets disappointed?

· How do you react to her then?

**Seek clarification** – I do not follow what you are saying

· What are you trying to tell me?

· How do you behave when you get angry?

**Present reality** – I hear no voices.

· That was the radio.

· Your mother is not here. You are in the hospital.

**Give information** – You are in the hospital.

· Your mother will come during visiting hours which are from . . . . to . . . .

· This medication will help you settle your nerves.

**Voice doubt** – I find that hard to believe.

· Do you really think she will be disappointed or will be glad?

· Isn’t that unusual?

**Seek consensual validation** – Are you telling me that your mother gets angry when she comes and you are not around?

· And as a result you get very hostile?

**Verbalize the implied** – Client: I cannot talk to you or anyone. You are all the same.

Nurse: Is it your feeling that no one understands you?

– Client: My mother and my girlfriend always tell me what to do.

Nurse: Is it your feeling that women are controlling?

**Attempt to translate into feelings** – Client: It’s hopeless and I will not bother you anymore.

Nurse: Are you suggesting that you feel useless and desire to give up?

· That must be frustrating.

**Suggest collaboration** – Maybe you and I can discuss further what makes you feel this way.

**Summarize interaction** – You said that . . .

· We have discussed . . .

**Formulate plan of action** – What can you do to express your anger constructively?

· When this happens again, how would you handle it?

**Accurate empathy** – That must have been very difficult

– I can’t imagine how painful that must have been

\_\_\__________________________________________________________________________

**_Non-Therapeutic Techniques Examples_**

**Giving reassurance** – Everything will be all right.

· Don’t worry about that.

· You did all that you could.

**Giving approval** – I am glad that you . . .

· That is really good.

· You did quite well.

· You look pretty/handsome today

**Rejecting** – I do not wish to discuss this any further.

· Let us talk of something else.

**Disapproving** – I wish you did not . . .

· How many times did I tell you not to . . .

**Agreeing** – I agree that …

· You did it.

**Giving advice** – Maybe you should . . .

· This is the best way to . . .

**Probing** – Now tell me about . . .

· How is your sex life?

**Challenging** – How can you be the Prime Minister?

· If you are depressed, how can you function?

**Testing** – Do you know what place this is?

· Do you still feel that you are the Prime Minister?

· Where are you now?

**Making stereotyped comments** – Things will be better.

· It’s really nice outside.

· How are you? You are looking great.

**Giving literal responses** – Client: I am a disciple sent by God.

Nurse: St. Peter or St. Paul?

· Client: I am here to spread the Gospel.

Nurse: Gather the other clients then for group therapy and you can spread your gospel.

**Requesting an explanation** – Why do you think that you are a disciple?

· Why do you feel that way?

· Why did you do that?

**Belittling expressed feelings** – I know what you mean. I feel that way sometimes.

· Everybody feels depressed every now and then.

**Interpreting** – What you are saying is . . .

· Perhaps unconsciously you want to . . .

**Introducing unrelated topic** – Client: I wonder if my husband will be here

**or Changing the subject** before surgery.

Nurse: Did you go away for the summer?

**Using denial** – Client: Perhaps I have cancer.

Nurse: Don’t be silly. Not all surgery is for cancer.

4

**Processrecording.docx**

This file is too large to display. [View in new window](https://www.sweetstudy.com/files/processrecording-docx-10277103)

**Processrecording.docx**

This file is too large to display. [View in new window](https://www.sweetstudy.com/files/processrecording-docx-10277103)

**## CommunicationTechniques.docx**

**COMMUNICATION TECHNIQUES**

**_Therapeutic_****_Techniques_****_Examples_**

**Use silence** – (Sitting quietly and appearing interested but no verbal communication. Pausing while client gathers thoughts)

**Give recognition** – Good evening John, or Mr. . . .

· Thank you for helping around . . .

**Demonstrate acceptance** – Yes . . .

· Uh hmm . . .

· I follow what you are saying.

**Offer self** – I will spend some time with you.

· I will go out for a walk with you.

· How can I help you?

**Give broad openings (some sources** – What would you like to talk about?

**call this a General lead)** – Where would you like to begin?

· How do you feel now?

**Offer general leads** – What happened?

· And then . . .

· Go on . .

**Direct lead**- I’d like to talk to you about….

– Let’s talk about….

**Indirect lead**- What would you like to talk about?

– Would you like to talk?

**Place event in time and sequence** – When did you start feeling this way?

· Was this before or after . . . ?

· What were your thoughts before this?

**Make observations** – You appear angry.

· You look uncomfortable when . . .

· I notice you are clenching your fists.

· You look relaxed this evening . .

**Encourage description of observation** – How does it feel to be anxious?

· What is the voice telling you?

· Have you had similar experiences like this before?

**Restate** – Client: I stayed awake all night.

Nurse: You have difficulty sleeping.

– Client: I don’t know whether I should go out with the group as I don’t have any clothes and my mother might visit me.

Nurse: You really do not wish to go if you are not properly dressed.

– You wish to join the group if you are sure your mother is not coming to visit you.

**Reflection** – Client: Do you think I should go?

Nurse: Do you think you should?

– Client: My mother might be disappointed.

Nurse: And this makes you feel angry?

**Focus on statement** – Let us talk more about this incident.

Client: Last night I really enjoyed the party.

– Nurse: You said your mother might be disappointed.

**Explore** – Tell me more about that.

· What does your mother do when she gets disappointed?

· How do you react to her then?

**Seek clarification** – I do not follow what you are saying

· What are you trying to tell me?

· How do you behave when you get angry?

**Present reality** – I hear no voices.

· That was the radio.

· Your mother is not here. You are in the hospital.

**Give information** – You are in the hospital.

· Your mother will come during visiting hours which are from . . . . to . . . .

· This medication will help you settle your nerves.

**Voice doubt** – I find that hard to believe.

· Do you really think she will be disappointed or will be glad?

· Isn’t that unusual?

**Seek consensual validation** – Are you telling me that your mother gets angry when she comes and you are not around?

· And as a result you get very hostile?

**Verbalize the implied** – Client: I cannot talk to you or anyone. You are all the same.

Nurse: Is it your feeling that no one understands you?

– Client: My mother and my girlfriend always tell me what to do.

Nurse: Is it your feeling that women are controlling?

**Attempt to translate into feelings** – Client: It’s hopeless and I will not bother you anymore.

Nurse: Are you suggesting that you feel useless and desire to give up?

· That must be frustrating.

**Suggest collaboration** – Maybe you and I can discuss further what makes you feel this way.

**Summarize interaction** – You said that . . .

· We have discussed . . .

**Formulate plan of action** – What can you do to express your anger constructively?

· When this happens again, how would you handle it?

**Accurate empathy** – That must have been very difficult

– I can’t imagine how painful that must have been

\_\_\__________________________________________________________________________

**_Non-Therapeutic Techniques Examples_**

**Giving reassurance** – Everything will be all right.

· Don’t worry about that.

· You did all that you could.

**Giving approval** – I am glad that you . . .

· That is really good.

· You did quite well.

· You look pretty/handsome today

**Rejecting** – I do not wish to discuss this any further.

· Let us talk of something else.

**Disapproving** – I wish you did not . . .

· How many times did I tell you not to . . .

**Agreeing** – I agree that …

· You did it.

**Giving advice** – Maybe you should . . .

· This is the best way to . . .

**Probing** – Now tell me about . . .

· How is your sex life?

**Challenging** – How can you be the Prime Minister?

· If you are depressed, how can you function?

**Testing** – Do you know what place this is?

· Do you still feel that you are the Prime Minister?

· Where are you now?

**Making stereotyped comments** – Things will be better.

· It’s really nice outside.

· How are you? You are looking great.

**Giving literal responses** – Client: I am a disciple sent by God.

Nurse: St. Peter or St. Paul?

· Client: I am here to spread the Gospel.

Nurse: Gather the other clients then for group therapy and you can spread your gospel.

**Requesting an explanation** – Why do you think that you are a disciple?

· Why do you feel that way?

· Why did you do that?

**Belittling expressed feelings** – I know what you mean. I feel that way sometimes.

· Everybody feels depressed every now and then.

**Interpreting** – What you are saying is . . .

· Perhaps unconsciously you want to . . .

**Introducing unrelated topic** – Client: I wonder if my husband will be here

**or Changing the subject** before surgery.

Nurse: Did you go away for the summer?

**Using denial** – Client: Perhaps I have cancer.

Nurse: Don’t be silly. Not all surgery is for cancer.

4

**Processrecording.docx**

This file is too large to display. [View in new window](https://www.sweetstudy.com/files/processrecording-docx-10277103)

**## CommunicationTechniques.docx**

**COMMUNICATION TECHNIQUES**

**_Therapeutic_****_Techniques_****_Examples_**

**Use silence** – (Sitting quietly and appearing interested but no verbal communication. Pausing while client gathers thoughts)

**Give recognition** – Good evening John, or Mr. . . .

· Thank you for helping around . . .

**Demonstrate acceptance** – Yes . . .

· Uh hmm . . .

· I follow what you are saying.

**Offer self** – I will spend some time with you.

· I will go out for a walk with you.

· How can I help you?

**Give broad openings (some sources** – What would you like to talk about?

**call this a General lead)** – Where would you like to begin?

· How do you feel now?

**Offer general leads** – What happened?

· And then . . .

· Go on . .

**Direct lead**- I’d like to talk to you about….

– Let’s talk about….

**Indirect lead**- What would you like to talk about?

– Would you like to talk?

**Place event in time and sequence** – When did you start feeling this way?

· Was this before or after . . . ?

· What were your thoughts before this?

**Make observations** – You appear angry.

· You look uncomfortable when . . .

· I notice you are clenching your fists.

· You look relaxed this evening . .

**Encourage description of observation** – How does it feel to be anxious?

· What is the voice telling you?

· Have you had similar experiences like this before?

**Restate** – Client: I stayed awake all night.

Nurse: You have difficulty sleeping.

– Client: I don’t know whether I should go out with the group as I don’t have any clothes and my mother might visit me.

Nurse: You really do not wish to go if you are not properly dressed.

– You wish to join the group if you are sure your mother is not coming to visit you.

**Reflection** – Client: Do you think I should go?

Nurse: Do you think you should?

– Client: My mother might be disappointed.

Nurse: And this makes you feel angry?

**Focus on statement** – Let us talk more about this incident.

Client: Last night I really enjoyed the party.

– Nurse: You said your mother might be disappointed.

**Explore** – Tell me more about that.

· What does your mother do when she gets disappointed?

· How do you react to her then?

**Seek clarification** – I do not follow what you are saying

· What are you trying to tell me?

· How do you behave when you get angry?

**Present reality** – I hear no voices.

· That was the radio.

· Your mother is not here. You are in the hospital.

**Give information** – You are in the hospital.

· Your mother will come during visiting hours which are from . . . . to . . . .

· This medication will help you settle your nerves.

**Voice doubt** – I find that hard to believe.

· Do you really think she will be disappointed or will be glad?

· Isn’t that unusual?

**Seek consensual validation** – Are you telling me that your mother gets angry when she comes and you are not around?

· And as a result you get very hostile?

**Verbalize the implied** – Client: I cannot talk to you or anyone. You are all the same.

Nurse: Is it your feeling that no one understands you?

– Client: My mother and my girlfriend always tell me what to do.

Nurse: Is it your feeling that women are controlling?

**Attempt to translate into feelings** – Client: It’s hopeless and I will not bother you anymore.

Nurse: Are you suggesting that you feel useless and desire to give up?

· That must be frustrating.

**Suggest collaboration** – Maybe you and I can discuss further what makes you feel this way.

**Summarize interaction** – You said that . . .

· We have discussed . . .

**Formulate plan of action** – What can you do to express your anger constructively?

· When this happens again, how would you handle it?

**Accurate empathy** – That must have been very difficult

– I can’t imagine how painful that must have been

\_\_\__________________________________________________________________________

**_Non-Therapeutic Techniques Examples_**

**Giving reassurance** – Everything will be all right.

· Don’t worry about that.

· You did all that you could.

**Giving approval** – I am glad that you . . .

· That is really good.

· You did quite well.

· You look pretty/handsome today

**Rejecting** – I do not wish to discuss this any further.

· Let us talk of something else.

**Disapproving** – I wish you did not . . .

· How many times did I tell you not to . . .

**Agreeing** – I agree that …

· You did it.

**Giving advice** – Maybe you should . . .

· This is the best way to . . .

**Probing** – Now tell me about . . .

· How is your sex life?

**Challenging** – How can you be the Prime Minister?

· If you are depressed, how can you function?

**Testing** – Do you know what place this is?

· Do you still feel that you are the Prime Minister?

· Where are you now?

**Making stereotyped comments** – Things will be better.

· It’s really nice outside.

· How are you? You are looking great.

**Giving literal responses** – Client: I am a disciple sent by God.

Nurse: St. Peter or St. Paul?

· Client: I am here to spread the Gospel.

Nurse: Gather the other clients then for group therapy and you can spread your gospel.

**Requesting an explanation** – Why do you think that you are a disciple?

· Why do you feel that way?

· Why did you do that?

**Belittling expressed feelings** – I know what you mean. I feel that way sometimes.

· Everybody feels depressed every now and then.

**Interpreting** – What you are saying is . . .

· Perhaps unconsciously you want to . . .

**Introducing unrelated topic** – Client: I wonder if my husband will be here

**or Changing the subject** before surgery.

Nurse: Did you go away for the summer?

**Using denial** – Client: Perhaps I have cancer.

Nurse: Don’t be silly. Not all surgery is for cancer.

4

**Processrecording.docx**

This file is too large to display. [View in new window](https://www.sweetstudy.com/files/processrecording-docx-10277103)